class 25: promotion mix

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21 Terms

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promotion mix

refers to the specific blend of promotional tools used by a company to communicate with its target audience effectively, persuade potential customers, and influence consumer behavior

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advertising

the paid, non-personal presentation of ideas, goods, or services by an identified sponsor

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informative advertising

used to introduce new products, features, or uses to a market

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persuasive advertising

used to compete with other brands and build customer engagement

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reminder advertising

used to maintain customer relationships and/or reinforce brand perceptions for more mature or seasonal products

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public relations (pr)

involves building good relations with the company’s microenvironment

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press relations

creating newsworthy moments or announcements for the news media

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public affairs

building relationships with adjacent publics

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adjacent publics

those with which the company interacts directly, e.g., local publics and social medias

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lobbying

building relationship with regulators within the government public

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investor relations

managing relationships with your investors and the wider financial public

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sales promotions

short-term incentives to encourage a desired behavior, often the purchase or sale of a product

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consumer promotions

targets consumers or buyers

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trade promotions

target intermediaries by offering allowances/discounts, free goods, or push money in exchange for favorable promotion

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sales force promotions

target the company’s own salespeople to motivate them

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personal selling

involves the company’s sales force interacting with customers for engagement, making sales, and building relationships

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sales force management

motivating and helping salespeople to interact with customers

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direct marketing

using personalized efforts to obtain an immediate response and/ore build lasting relationships with carefully selected individuals or communities

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digital marketing

a form of direct marketing that involves using the internet, modern technology, and data to personalize promotion tactics

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push strategy

refers to incentivizing the movement of the product through a marketing channel

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pull strategy

refers to inducing final consumers to buy the product, causing intermediaries to derive demand for the product from a producer