OMIS 338 - Ch .13 Quiz

Logistics play a key role both externally, by _____________________________ and internally, by _______________________

satisfying customers' needs and expectations; leading to efficiency supply chain performance

Each of the following is one of the five basic functions of the SCOR model except

operate

__________________________ integration is the process of coordinating the physical flow of materials. ___________________integration is the process of managing information, physical goods, and services.

supply chain; value chain

_____________________________________________ and ____________________________________ are both examples of the responsibilities of a logistics manager regarding purchasing transportation services.

selecting appropriate modes of shipment and a mix of specific carriers; negotiating transportation rates

Domestically, most consumer items are shipped by all of the following methods EXCEPT

pipelines

All of the following are true about order amplification EXCEPT

a distributor might order extra raw materials or parts

Equipment shortage is an example of a(n) ___________________ risk. Poor transportation infrastructure by country is an example of a(n) ____________ risk.

capacity; logistics and scheduling

E-commerce system downtime is an example of a(n) ______________ risk. Goods and service obsolescence is an example of a(n) __________________risk.

security; product

In supply chains such as B2C and G2C, C stands for ________________ and G stands for _______________

customer; government

All of the following are true about supply chains in e-commerce EXCEPT

B2B commerce focuses on selling between government and business

___________________________ is how quickly goods are moving through the supply chain. The ________________________ is the average time to convert a dollar spent to acquire raw materials into a dollar collected for a finished good.

inventory turnover; cash-to-cash conversion cycle

inventory turnover (IT) =

cost of goods sold / average inventory value

All of the following are activities included in reverse logistics EXCEPT

assembly of raw materials

All of the following are true about the impact of returns EXCEPT

in many situations, moving new products forward in supply chain is more costly than moving an item backwards in the supply chain