CPS final

There are 4 categories of techniques we learned in class through our interactive class sessions. What were they?

Morphological Analyses, Lateral Thinking, Synectics, Brainstorming

When do you use the Morphological Analysis Technique?

for generating a list of creative ideas in a short amount of time

What does SAMM stand for?

Sequence Attribute Modification Matrix

When do you use SAMM?

when assessing a standard process to determine areas of improvement

This technique is most useful when discussing the components of a tangible product

Component detailing

This technique is most useful when creative ideas are difficult to generate, uses 2 situations to generate ideas

Heuristic Ideation

Lateral thinking is associated with what 4 critical factors?

recognizing ideas, finding new perspectives, relax ridged control of thinking, encouraging other ideas

Which one of these is not a category of lateral thinking?

Lateral Thinking - Productivity

 Which of the following techniques is best used with groups that tend to be heavily weighted down by norms?

gordon little variation

Which of the following techniques is best used when team members are working in a virtual setting or very large teams?

brainlining

Which one of these is NOT a brainlining game she presented to us?

alphabet soup

Skateboard Flip

hot potato

rock the boat

Which of the following is not a Synetic activity?

two words

daydreaming

idea writing

mind map

What are the problem finding steps?

objective finding, fact finding, problem finding,

idea finding, solution finding, acceptance finding

In what step do you obtain a different perspective?

Problem finding

In what step do you find a process for change?

acceptance finding

Which one of the following is NOT a personal barrier to creativity?

Elaboration block

What is the last step in acceptance finding?

anchoring the change

Which one is NOT a step in acceptance finding?

resolutions

In what phase do you perform a SWOT analysis?

objective finding

Which one of the following is NOT an organizational barrier to creativity?

comparisons

The Critical Thinking Process contrast should be:

being fair & open minded, active & informed, skeptical, and independent

Dualism means:

authority is correct and should be deferred to

Relativism means:

 authority is not always right.

opinions are personal and relative to experiences, values, etc

Which of the following is a memory effect?

Habitual Override

Claims are the :

foundation of a pitch

A declarative statement is used in such a way that it is _______________

either true or false but NOT both

When separating claims, which of the following is NOT a signal to split?

"or"

What does CARAT stand for?

clarity, application, recognition, advisory levels, time reference

Narrow claims have...

a limited number of applications; targeted application to a defined set

What does AD BOTS stand for?

• Author

• Data,

• Bias/Agenda,

• Outlet of Information

• Timeliness,

• Subject/Issue of Argument

Which one of the following is not a factor that impacts the probability of assuming?

limited knowledge and information

focus on automatic thinking

threat risk

emotional appeal

Which of the following is NOT a guideline for making an inference?

collecting clues

being transparent about the safety level

availability bias

asking others to help review information you are trying to convey

Availability bias

Objective Finding steps

• Scan the environment → comparisons → experiences, desirable performance levels, benchmarking (checking with other places)

Identify Objectives steps

SWOT analysis, identify major concerns

Fact finding steps

Establish facts relating to the problem → scan documents/reports/meetings, ask who

Problem finding steps

Laddering, Boundary Examination, Goal orientation,

Idea Finding

• Come up with different ideas of solutions

• Generate solutions to the problem

Solution Finding

• Evaluate and choose between possible solutions

• Figure out the best solution options, can we add ideas together?

• Transform ideas into workable solutions

• Finding the one specific solution we want to implement

• Methods of selecting the best solution

Acceptance Finding

• Implement chosen ideas correctly

• Implement solutions by:

  • Listing potential implementation obstacles and ways to overcome them

  • Developing both preventive actions and contingency plans

  • Generating an action plan to implement a solution

8 Steps of acceptance finding

• Sense of urgency

• Guiding team

• Visio and strategy for change

• Communication buy in

• Empower others

• Short term wins

• Build momentum

• Anchor the change