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20 Terms

1
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Approval process

Steps to get official permission before making changes.

2
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Ownership

The person or group responsible for a system or process.

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Stakeholders

People or groups affected by or involved in the change.

4
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Impact analysis

Looking at what could happen if a change is made.

5
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Test results

Outcomes from trying the change in a safe environment first.

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Backout plan

A way to undo the change if something goes wrong.

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Maintenance window

Scheduled time when changes can be safely made.

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Standard operating procedure

Detailed instructions for routine tasks or changes.

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Allow lists/deny lists

Lists that explicitly permit or block specific items or actions.

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Restricted activities

Actions that are limited to certain users or times.

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Downtime

Periods when services are unavailable due to changes.

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Service restart

Stopping and starting a service to apply changes.

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Application restart

Restarting a specific program to update it.

14
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Legacy applications

Older programs that may not handle changes well.

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Dependencies

Other systems or software that rely on what's being changed.

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Updating diagrams

Making sure technical drawings or maps are current.

17
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Updating policies/procedures

Revising instructions or rules to show changes.

18
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Updating diagrams

Making sure technical drawings or maps are current.

19
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Updating policies/procedures

Revising instructions or rules to show changes.

20
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Version control

Tools or methods for tracking and managing changes to files or code.