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who is hygeia
god of medicine, daughter of Asclepius
what was the bowl of hygeia used for
to mix the remedy which was obtained from her sister
who is panacea
sister of hygeia, name means cure all
what does the snake on the bowl of hygeia mean
serpent of wisdom
how are hygeia, asclepius, and panacea related
asclepius = father
hygeia = daughter
panacea = sister
what do show globes or jars represent
placed in the window of pharmacies to indicate the business
what does rx mean
recipe which in latin means take
when and where was the first school of pharmacy established
1821 - philadelphia college of pharmacy
when, where, and by who was the first pharmacy program at a public institution established
1860 - university of michigan - by albert prescott
when was the standardized BSc degree established and how long is the program
1940s - 4 year degree program
when did UGA CoP adopt the BSc degree program
1925
when was the BS Pharm degree established and how long is the program
1950s - 5 year degree program
(2+3, 1+4, 0+5, pre+pharm)
when did UGA CoP adopt a "2-3" BS Pharm program
1960
when was the PharmD degree established and how long is the program
1950s - 6 year degree program (2+4, pre+pharm)
when did UGA CoP start offering the PharmD degree
late 1970s
what was the first college of pharmacy to offer the PharmD degree
University of Southern California (1950)
how has residency training grown over the years
continuously increasing
true or false: georgia recognizes DAW boxes
false
what duties are prohibited for technicians
taking telephoned rx, transferred rx (in or out), patient counseling, receiving or providing rx drug order information, drug order verification, weighing/measuring ingredients without verification
why do people go to pharmacies for clinical services
convenient locations, extended hours, no visit fees, dont require appointments
true or false: exact immunization authority varies from state to state
true
georgia state immunization laws
-vaccines on the ACIP adult (18+) schedule via a prescriber-approved protocol or non patient specific order (prescription not required)
-vaccines on the CDC recommended schedule for children 7-18 require a prescription
-Pharmacists, pharmacy interns, and technicians can administer vaccines (with training)
-13 and older for influenza and illness resulting in public health emergency
what are pharmacists roles in providing immunizations
-providing immunizations in practice
-expanded authority during emergencies
what is medication therapy management (MTM)
a distinct service or group of services that optimize therapeutic outcomes for individual patients; services are independent of, but can occur in conjunction with, the provision of a medication product
benefits of medication therapy management (MTM)
-ensure patients are on the right medications and taking them the right way
-facilitates interventions that improve patient outcomes
-return on investment and cost savings
-patient satisfaction
-helps healthcare facilities meet performance measures
what is medication synchronization
when the pharmacist coordinates the refill medications so patients can pick them up on a single day each month
what are the benefits of medication synchronization
-eliminates calling in multiple rx refills
-fewer trips to pharmacy
-can speak to pharmacist on a monthly basis
who is medication synchronization most helpful for
patients taking multiple, ongoing monthly medications, older adults, and patients new to chronic drug therapy
what are barriers to community pharmacy based clinical services
time, legal constrictions, logistical considerations (space, supplies), expertise, money, patient/provider expertise
solutions to the barriers of community pharmacy based clinical services
incorporate services into workflow, delegate, training, partnering with college of pharmacy
what are the requirements for joining the community pharmacy enhanced services network (CPESN)
-provide minimum service set established by local network
-clinical documentation system capable of transmitting eCare plan
-pay annual fee
what is the pharmacist eCare plan
standard for documenting and sharing data - data is standardized regardless of platform - follows patient care process - can be shared with providers and payers
first dean of UGA CoP
Dr. Samuel C Benedict (1903-1914)
when did the first class graduate from the UGA CoP
1908
what was the first degree offered in school of pharmacy's
pharmacy graduate (PhG)
who was the second dean of the UGA CoP
Robert C Wilson (1924-1948)
when did the first women graduate from UGA CoP? who were they?
1925 - Gloria Miller, Evelyn O'Quinn, Marcella Richardson
when was accreditation obtained for the UGA CoP by the American council on Pharmaceutical Education
1939
who was the third dean of the UGA CoP
Kenneth L Water (1948-1977)
what was the first student organization chartered at UGA CoP
phi delta chi
who was a building at the CoP dedicated to and when?
Robert C Wilson on October 29, 1978 (his 100th birthday, he was in attendance)
when was the PhD degree program authorized at UGA CoP, and when were the first degrees granted?
1964, 1967
who was the first african american graduate of UGA CoP and when did they graduate?
William Robie III, 1970
who was the 4th dean of UGA CoP
Dr. Howard C Ansel (1977-1991)
under what dean was the school of pharmacy title changed to college of pharmacy
Dr. Howard C Ansel
who was the 5th dean of the UGA CoP
Dr. Stuart Feldmen (1991-2000)
when was the entry level doctor of pharmacy degree initiated at the UGA CoP
1998
who was the 6th dean at UGA CoP
Dr. Svein Oie (2000-2018)
under what dean did the UGA CoP become actively involved in residency training
Dr. Svein Oie
how many logos has the UGA CoP had
4 total (1st and 4th have the arch, 2nd and 3rd had the G)
who is the current UGA CoP dean
kelly smith (2018-present)
what are some of Dean Kelly Smith's accomplishments
-Past president for the american society of health system pharmacists (ASHP)
-Most outstanding alumna 2018 of zeta tau alpha
-Kentucky society of health system pharmacists presidents award 2016
who was the first UGA CoP faculty member to have a bobblehead
Henry H Cobb
what UGA CoP faculty was the first treasurer for the American Association of Colleges of Pharmacy
Keith N Herist
Who was the first UGA CoP faculty to have completed a residency before working here
George Francisco
who is the UGA CoP department head of clinical and administrative pharmacy
Henry Young
what UGA CoP faculty was the first and only pharmacist to be awarded the healthcare georgia foundations joseph D greene community service award
Brian Seagraves
What UGA CoP faculty was the first research technician on the UGA first large NIH grant
Deborah Elder
what is a bates stamp
used to assign prescription numbers
what UGA CoP makes honey and hot sauce
momany and seagraves = honey
seagraves = hot sauce
what is the BIN on insurance cards
bank identification numbers
-tells pharmacy program which pharmacy benefit management (PBM) should receive claim
what is the PCN on insurance cards
processor controller number
-used to locate patients member profile under the PBM
what are pharmacy discount cards
-different than insurance, most times cannot be used with insurance
-entered like insurance
what are patient assistant cards
-Obtained through manufacturers patient assistance programs
-Brand name drugs
-Decreases the co pay
what are preferred provider organizations (PPOs)
-flexibility in selecting doctor/hospital
-fewer restrictions / sometimes covers out of network providers
-can be more expensive
what are health maintenance organizations (HMOs)
-lower monthly premiums, low or no annual deductible
-require PCP referrals to see specialists
-provide a list of network providers
what is medicare
federal
>65 and worked at some point
medicare part A
hospital inpatient, nursing facility, hospice, home health care
medicare part B
Clinical research, ambulance, DME, mental health, some vaccines, some meds for ESRD, some respiratory meds (nebulizers), injectable osteoporosis meds, IVIG, transplant / immunosuppressive meds
medicare part C
private insurance (HMO, PPOs, etc) contracts with medicare to cover part A, B and sometimes D
what is medicaid
state
georgia resident, low income, and
>64, pregnant, disabled, blind, children <18, someone in the household that is disabled
types of insurance rejections
-M/I PCN
-M/I BIN
-M/I Grp
-non matched cardholder ID
-pharmacy not contracted
-plan limitations exceeded
-refill too soon
-M/I DAW
-M/I days supply
-duplicate claim
-prescriber not covered
-M/I prescriber ID
-NDC not covered
-PA required
DAW code 0
no product selection indicated
DAW code 1
substitution not allowed by prescriber
DAW code 2
substitution allowed - patient requested brand
DAW code 3
substitution allowed - pharmacist selected product
DAW code 4
substitution allowed - generic drug not in stock
how to verify a DEA number
Step 1: add the 1st, 3rd, and 5th digits
Step 2: add the 2nd, 4th, and 6th digits; then multiply the sum by 2
Step 3: add step 1 and step 2
The second digit in the answer will match the checksum (last number)
NDC nomenclature
-National drug code (NDC) is a 10 or 11 number to identify the drug
-Contains three segments
The manufacturer (First 4-5)
The product (Second 3-4)
The package size (Third 1-2)
health behavior change theories (viewing and fixing problems)
viewing: predict behavior, identify influences on behavior, understand process of behavior change
fixing: counseling approaches, public health messages, marketing, interventions, programming
what are the concepts involved in the health belief model
modifying factors (personal variable, cues to action)
individual perceptions (perceived threat, benefits, barriers)
likelihood of action (behavior based on expectation)
what are the stages of change
precontemplation, contemplation, preparation, action, maintenance
how does self efficacy relate to the stages of change
precontemplation: low confidence, high temptations
contemplation: increasing confidence
preparation: increasing confidence, few temptations
action: high confidence, low temptations
interventions consistent with precontemplation stage of change
express empathy, autonomy to choose, personal experiences / ideas, education (resources)
interventions consistent with contemplation stage of change
motivational interviewing, tailored motivational messaging (decisional balance, self efficacy)
interventions consistent with preparation stage of change
action plan (self efficacy), steps to support change, rehearse new behaviors, identify support systems
interventions consistent with action stage of change
action planning, positive actions/thoughts to replace old patterns, support systems, plans to overcome temptations
interventions consistent with maintenance stage of change
reinforce success with recognition of cure to support action
why is cultural consideration needed in the pharmacy profession
caring for diverse populations, health disparities, ethical standards, professional practice standards, legal rationale
what is cultural competency as a system
A set of congruent behaviors, attitudes, and policies that come together in a system, agency, or profession that enables that system, agency, or profession to work effectively in cross cultural situations
what is cultural competency in terms of health care professionals
the knowledge and interpersonal skills that allow providers to understand, appreciate, and work with individuals from cultures other than their own
what is the goal of cultural competency in the health care profession
to be sensitive to cultural differences and to provide care that takes cultural issues into consideration
what are problems associated with cultural competency in the health care profession
-suggests that culture can be reduced to a skill that can be trained to develop
-culture may not be central to the patient situation
-false sense of security (resolving cultural issue may not solve problem)
-attention to differences could be intrusive or make them feel singled out
what are barriers to providing care to diverse populations
lack of knowledge, fear and distrust, stereotyping, physical contact/touch, nonverbal communication, verbal and effective communication
what are strategies for providing care to culturally diverse patients
suspend judgement, examine personal cultural background, immerse/learn about other cultures, adapt services, evaluate care
what is cultural relativism
suspend judgement about other cultures, recognize that all cultures develop their own ways of dealing with demands of the environment
LARA methodology
listen, affirm, respond, add
LEARN model
Listen
Explain
Acknowledge
Recommend
Negotiate
ETHNIC model
Explanation
Treatment
Healers
Negotiate
Intervention
Collaboration
hospital departments
Pharmacy, nursing, administration, medical records, radiology, clinical laboratories, housekeeping, business office, respiratory therapy, purchasing, central service, social service, information service, case management