Industrial-Organizational Psychology

These flashcards cover key concepts from Industrial-Organizational Psychology, its areas, historical figures, HR practices, and workplace dynamics.

What is Industrial-Organizational Psychology?

A branch of psychology that studies how human behavior and psychology affect work and how they are affected by work.

What are the main areas of focus in Industrial Psychology?

Studies job characteristics, applicant characteristics, employee training, and performance appraisal.

What is Organizational Psychology focused on?

Studies interactions between people in organizations and how these affect productivity, motivation, and satisfaction.

What is Human Factors Psychology?

Studies how workers interact with tools of work to optimize productivity, safety, and health.

Who are some early contributors to Industrial Psychology?

James Cattell, Hugo Munsterberg, and Walter Dill Scott.

What was the Hawthorne Effect?

The phenomenon where individuals perform better when they are observed.

What does the Equal Employment Opportunity Commission (EEOC) do?

Enforces laws making it illegal to discriminate against job applicants or employees.

What are some factors influencing job satisfaction?

Autonomy, work content, communication, financial rewards, growth and development.

What are work-family conflicts?

Conflicts that arise when work demands interfere with family responsibilities.

Who developed the Theory X and Theory Y management styles?

Douglas McGregor.

What is the difference between transactional and transformational leadership?

Transactional leadership focuses on supervision and rewards, while transformational leadership inspires and encourages creative solutions.

What are the three types of sexual harassment?

Quid pro quo, threat of withholding rewards, and hostile environment harassment.

What is workplace violence?

Violence or threats against workers that can occur inside or outside the workplace.

What is task analysis in Human Factors Psychology?

Breaking down the elements of a task to find ways to perform it more efficiently and safely.

What are checklists used for in workplace safety?

To reduce accidents by ensuring all essential equipment is working correctly before tasks are performed.