Management strategies to respond to key performance indicators and seek new business opportunities

What is Cost Cutting

Reducing expenses in the business to improve profitability and efficiency without significantly reducing product value.

What is redemployment of resources

moving natural, labour or capital resources from one area in a business to another area of the business to improve efficiency or reduce costs

What is innovation

The creation of a new good, service or system, or making improvements to an existing product or process

Motivation Strategies (12)

- CRIS - CLIG GIGS

Cost Cutting
- Redeployment of resources
- Innovation
- Staff Training

- Change in management Style/Skills
- Lean Production
- Investment in Technology
- Global Sourcing of Inputs

- Global manufacturing
- Improving Quality
- Global Outsourcing
- Staff Motivation

What KPI's are technological strategies used to address (4)

- Low rates of productivity growth
- High number of workplace accidents
- High level of wastage
- Net profit figures

What KPI's are quality strategies used to address

- Number of customer complaints
- Level of wastage
- Number of sales
- Percentage of marketshare

What KPI's is cost cutting used to address

Net profit figures

What KPI's are waste minimisation strategies used to address

- Level of waste
- Level of productivity growth
- Net profit figures

What KPI's is redeploying resources used to address

- Rate of productivity growth
- Level of wastage

What KPI's is innovation used to address

- Rate of productivity growth
- Level of wastage
- Number of customer complaints
- Number of workplace accidents

What KPI's are global considerations used to address

- Level of wastage
- Net profit figures
- Customer complaints
- Productivity growth

What KPIs can be negatively affected due to global considerations and why

- Higher customer complaints as wait times are longer and their can be language barriers
- Due to workplace accidents due to less skilled labour

Percentage of Market Share

Net profit figures

Number of sales

Number of Customer Complaints

Number of website hits

• Staff training

• Staff motivation

• Change in management style or skills

• Increased investment in technology

• Improving quality in production

• Cost cutting

• Initiating lean production techniques

• Redeployment of resources (natural, labour, capital)

• Global sourcing of inputs

• Overseas manufacture

• Global outsourcing

Rate of Productivity Growth

• Staff training

• Staff motivation

• Change in management style or skills

• Increased investment in technology

• Cost cutting

• Initiating lean production techniques

• Redeployment of resources (natural, labour, capital)

• Global outsourcing

Level of Wastage

• Staff training

• Staff motivation

• Change in management style or skills

• Increased investment in technology

• Improving quality in production

• Cost cutting

• Initiating lean production techniques

• Redeployment of resources (natural, labour, capital)

Rate of Staff Absenteeism

• Staff training

• Staff motivation

• Change in management style or skills

Level of Staff Turnover

• Staff training

• Staff motivation

• Change in management style or skills

• Redeployment of resources

Number of Workplace Accidents

• Staff training

• Staff motivation

• Change in management style or skills

• Increased investment in technology

• Global outsourcing