Purposive Communication 3

Week 3

Principles of Effective Oral Communication

1. Have a clear purpose

2. Deliver a complete message

3. Aim for conciseness

4. Deliver your message naturally and confidently

5. Encourage timely feedback

Principles of Effective Written Communication (7 Cs)

1. Clear

2. Concise

3. Concrete

4. Correct

5. Coherent

6. Complete

7. Courteous

Be Clear

State your ideas and purpose clearly so that readers can easily understand your message.

Be Concise

Stick to the main point and avoid unnecessary details or wordiness

Be Concrete

Support your ideas with specific facts, evidence, examples, or data to make your message credible and meaningful.

Be Correct

Observe proper grammar, spelling, punctuation, and sentence structure to maintain professionalism and accuracy.

Be Coherent

Present ideas in logical order and use transitions to ensure a smooth flow of information from one point to another.

Be Complete

Include all necessary and relevant information so that readers can fully understand the message without seeking additional clarification.

Be Courteous

Maintain a respectful, polite, and professional tone. Avoid language that may offend, confuse, or create misunderstandings.

Active Listening

1. Give full attention

2. Avoid interrupting

3. Ask clarifying questions

4. Use appropriate nonverbal clues

5. Paraphrase the message

Effective Feedback

1. Be specific

2. Be constructive

3. Be Timely

4. Focus on behavior, not the person

5. Maintain respect and courtesy

Digital and Global Communication

-Machine Translation

-Social Media

-Real-Time Communication Literacy

-Digital Information Literacy

-Collaborative Literacy

-Cross-Cultural

Machine Translation

Breaks language barriers and enables communication with people from different countries.

Ex: google translate

Social Media

Allows responsible and effective participation in global online communities

Ex: joining educational discussions on Facebook

Real-Time Communication Literacy

Facilitates instant communication and collaboration across distances.

Ex: classes via Zoom

Digital Information Literacy

Helps individuals verify information and avoid misinformation

Ex: Fact-checking news before sharing it on social media

Collaborative Literacy

Supports teamwork using digital platforms and tools

Ex: creating group presentations in Canva

Cross-Cultural

Promotes understanding and respect for cultural diversity

Ex: learning cultural norms before interacting with people from another country

Responsible Digital Communication

1. Accuracy and truthfulness

2. Respect for diversity

3. Digital Citizenship

4. Empathy in Communication