Lesson_Plan_1_Rev_2.0_Introduction_to_E-commerce

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Last updated 6:09 PM on 1/24/25
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19 Terms

1
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What are the key features of E-commerce?

Digital Transactions, Global Reach, Convenience, Personalization, Various Models (B2B, B2C, C2C, D2C).

2
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When did E-commerce originate and what was its early development?

It originated in the 1960s with the development of EDI (Electronic Data Interchange).

3
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What was the significance of the first online transaction in E-commerce?

The first online transaction occurred in 1994, involving a CD sale on NetMarket.

4
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Which companies were pioneers in E-commerce?

Amazon and eBay, both launched in 1995.

5
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How did PayPal impact E-commerce?

Established in 1998, it revolutionized online payment systems.

6
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What was the global e-commerce sales figure in 2023?

Global e-commerce sales reached $5.7 trillion.

7
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What percentage of total global retail sales does e-commerce account for?

E-commerce accounts for 20% of total global retail sales.

8
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What are the main benefits of E-commerce?

Cost-Effective, Efficient Operations, Improved Customer Insights, Faster Transactions.

9
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What are some challenges of E-commerce?

Security Concerns, Logistics, Competition, Digital Divide.

10
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What does B2C stand for in E-commerce?

Business-to-Consumer.

11
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What is the difference between B2B and C2C in E-commerce?

B2B involves transactions between businesses, while C2C involves consumers trading goods or services with other consumers.

12
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Name a revenue model in E-commerce that relies on recurring payments.

Subscription-Based.

13
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What is the purpose of a marketplace model in E-commerce?

To connect buyers and sellers through a platform.

14
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What role does AI play in E-commerce?

AI is used for recommendation systems and customer interactions, enhancing user experience.

15
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Define Augmented Reality (AR) in E-commerce.

Overlays digital elements on the real world, enhancing reality.

16
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What is one of the emerging trends in E-commerce related to payment options?

Buy Now, Pay Later (BNPL) is a popular payment option.

17
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What ethical consideration pertains to data management in E-commerce?

Data Privacy, handling customer data responsibly and complying with regulations like GDPR.

18
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What is 'Hyper-Personalization' in E-commerce?

Advanced analytics provide tailored shopping experiences.

19
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What technological advancement promises to revolutionize logistics in E-commerce?

Quantum Computing has the potential to revolutionize logistics and supply chain management.