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Training
the process of developing the skills and knowledge of employees
Benefits of training for employees (2)
- Opportunity for promotion and self-improvement
- Improved job satisfaction through better job performance
Benefits of training for business
- Higher productivity through better job performance and more efficient use of human resources
- Goals and objectives more effectively met
Why do businesses need ongoing training
Technological changes
On-the-job Training (2)
- Training that occurs in the working environment and uses the equipment, machinery and documents that are present in the workplace.
- Provided by someone who works at the trainees job.
Types of On-the-job Training
- Mentoring/Coaching
- Job Rotations
- Apprenticeships
Advantages of On-the-job Training (3)
- Cost effective as there are no travel expenses
- Employees work while trained so are more productive
- Employees are in a familiar environment and are comfortable
Disadvantages of On-the-job Training (3)
- Quality of the trainer may vary
- Bad habits of older staff are passed on
- Trainer may have to leave own duties to carry out training
Off-the-job Training
Training that occurs in a location away from the workplace, involving sending employees to a specialised training institution and provided by someone not in the business.
Types of Off-the-job training
- Conferences/Workplace
- Online training
- Simulations/Role Playing
Advantages of Off-the-job training (4)
- Wider range of skills and qualifications
- More structured and organised - efficient use of time
- Provides formally recognised qualification
- Less potential for workplace distractions
Disadvantages of Off-the-job training (3)
- May be too focused on theory with little prac
- More expensive due to fees and travel costs
- Lost working time while employees are away
Similarities between On-the-job and Off-the-job
- Both improve employees skills
- Both can motivate employees
- Both use someone more specialised
Differences between On-the-job and Off-the-job
- ON is real life, OFF are simulations
- ON specialists from inside the job, OFF specialists from outside the job
- ON involves actual work, OFF theory based
- ON mainly for current role, OFF could be futuristic