Reading and Writing Reviewer Flashcards

Flashcards based on the reading and writing reviewer to help study for the exam.

What is a resume?

A brief document that summarizes your education, work experience, skills, and achievements relevant to a specific job.

What is a CV?

A comprehensive document that details your entire academic and professional history.

What are the core sections of a resume?

Contact information, objective, work experience, education, and skills.

Why should you save your resume as a PDF?

To preserve formatting and ensure it can be opened on any device.

What is business correspondence?

Any professional written communication at a workplace, including transactions between coworkers, clients, and other members of the workplace.

What is internal business correspondence?

Written communication within a company's departments, employees, units, and branches.

What is external business correspondence?

Communications that occur outside of a firm or organization.

What is sales business correspondence?

It is used to communicate status and other sales-related information.

What is personal business correspondence?

Personalized written communication from anyone in a company.

Give some examples of common business correspondence.

Letter of Inquiry, Letter of Complaint, Letter of Adjustment, Acknowledgement letter, Cover letter, Recommendation letter, Resignation letter, Apology letter, and Memorandum.

What are the three main types of letter formats?

Modified Block, Modified Semi Block, and Full Block.

In the context of an application letter, what should the introductory paragraph include?

A polite greeting, the purpose of the letter and the specific position you’re applying for, how you learned about the job opening, and a brief statement about why you are interested in the role.

In the context of an application letter, what should the body paragraph include?

Highlight relevant skills and experiences that match the job description, provide specific examples of accomplishments or contributions in previous roles, emphasize how your strengths can benefit the company, and mention certifications, awards, or specialized training if applicable.

In the context of an application letter, what should the closing paragraph include?

Reaffirm your enthusiasm for the role, politely request an interview or further discussion, thank the reader for their time and consideration, and provide your contact information.

What should you do instead of using generic templates?

Personalize each letter by mentioning the company name, role, and relevant skills that match the job.

What should you do instead of starting with a weak opening?

Start with a strong, engaging opening that demonstrates your interest in the role.

What should you do instead of focusing solely on yourself?

Emphasize what you can contribute to the company and how your skills will add value.

What should you do instead of repeating your resume?

Use the letter to explain key experiences, skills, or achievements in detail.

What should you do instead of making your application letter too long?

Keep it clear and concise — one page with 3-4 paragraphs is ideal.

What should you do instead of using negative language?

Focus on your strengths and express a positive, growth-oriented attitude.

What should you do instead of skipping the call to action?

Politely express your desire to continue the conversation and provide your contact information.

What should you do instead of forgetting to follow instructions?

Carefully read the job posting and follow any formatting, submission, or content instructions.