Performance Appraisal

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15 Terms

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B. performance appraisal

Which one of the following terms refers to the process of evaluating an employee's current and/or past performance relative to his or her performance standards?

A. employee selection

B. performance appraisal

C. employee orientation

D. Organizational development

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B. Remove any performance deficiencies

The primary purpose of providing employees with feedback during a performance appraisal is to motivate employees to________.

A. Apply for managerial positions

B. Remove any performance deficiencies

C. Revise their performance standards

D. Enroll in work-related training programs

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B. Creating an organizational strategy map

All of the following are reasons for appraising an employee's performance

EXCEPT ________.

A. Correcting any work-related deficiencies

B. Creating an organizational strategy map

C. Determining appropriate salary and bonuses

D. Making decisions about promotions

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A. Employee's direct supervisor

In most organizations, who is primarily responsible for appraising an

employee's performance?

A. Employee's direct supervisor

B. Company appraiser

C. Human resources manager

D. Employee's subordinates

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B. Setting work standards

What is the first step of any performance appraisal?

A. Giving feedback

B. Setting work standards

C. Making plans to provide training

D. Assessing the employee's performance

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C. Ratings are higher than when provided by supervisors.

What usually occurs when employees rate themselves for performance

appraisals?

A. Ratings are reliable but invalid.

B. Ratings are subject to halo effects.

C. Ratings are higher than when provided by supervisors.

D. Ratings are about the same as when determined by peers

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B. Upward feedback

Which one of the following terms refers to the process of allowing subordinates

to rate their supervisor's performance anonymously?

A. Supplemental evaluation

B. Upward feedback

C. Paired evaluation

D. Peer evaluation

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A. 360-degree feedback

Which one of the following terms refers to a performance appraisal based on

surveys from peers, supervisors, subordinates, and customers?

A. 360-degree feedback

B. Team appraisals

C. Upward feedback

D. Rating committee

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True

Supervisors should provide employees with feedback, development, and

incentives necessary to help employees eliminate performance deficiencies or to

continue to perform well.

True or False?

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True

The HR department monitors the performance appraisal system, but it is typically not involved in rating employees. True or False?

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True

In order to ensure that performance appraisals are effective, Felicia, a line

supervisor should make sure to schedule a feedback session to address each

subordinate's performance, progress, and future development plans

True or False?

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B. Graphic rating scale

Which one of the following is the easiest and most popular technique for

appraising employee performance?

A. Alternation ranking

B. Graphic rating scale

C. Forced distribution

D. Constant sum rating scale

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B. Forced distribution

Rolf, the supervisor of the manufacturing department at a computer firm, is in

the process of evaluating his staff's performance. He has determined that 15% of

the group will be identified as high performers, 20% as above average

performers, 30% as average performers, 20% as below average performers, and

15% as poor performers. Which performance appraisal tool has John chosen to

use?

A. Behaviorally anchored rating scale

B. Forced distribution

C. Alternation ranking

D. Paired comparison

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C. Alternation ranking

Which term refers to ranking of employees from best to worst on a trait or

traits, choosing highest than lowest until all are ranked?

A. Performance management

B. Paired comparison

C. Alternation ranking

D. Direction sharing

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True

1Management by objectives requires a manager to set specific measurable,

organizationally relevant goals with each employee and then periodically discuss

the employee's progress toward these goals

True or False?