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23 Terms

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Corporate strategic goals
Long-term objectives set to guide an organization into the future.
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Departmental/tactical goals
Mid-term objectives that focus on specific departments or tactical areas of the organization.
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Team/operational goals
Short-term objectives that typically are achieved within one year or less.
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Mission statement
A broad declaration of the basic purpose and scope of the organization that distinguishes it from others.
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Key components of a mission statement
Includes customer, product, location, underlying philosophy, and stakeholder service.
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Goals
Should be specific, measurable, actionable, reasonable, and timetabled.
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Single use plans
Plans developed to achieve set goals that are unlikely to be repeated in the future.
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Standing plans
Ongoing plans used to provide guidance for tasks performed repeatedly in the organization.
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Strategic management
A set of decisions and actions used to implement strategies that provide competitive advantage to the organization.
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Competitive advantage
Operating effectively in a way that is difficult for competitors to imitate.
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Sustainable competitive advantage
Consistently dealing with market and environmental forces better than competitors.
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SWOT analysis
A framework for scanning internal strengths and weaknesses as well as external opportunities and threats.
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Porter's competitive advantage strategies
Strategies that include differentiation, cost leadership, focused differentiation, and focused cost leadership.
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Product life cycle
A series of stages a product goes through during its marketability.
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Introduction phase of product life cycle
Characterized by high development costs and low sales.
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Growth phase of product life cycle
Phase where a product becomes profitable and gains market presence.
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Decline phase of product life cycle
Phase where defending or analyzing strategies are used.
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Vision statement

A statement that outlines what an organization wants to be in the future.

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SMART goals

Goals that are Specific, Measurable, Actionable, Reasonable, and Timetabled.

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Strategic plan

A document that outlines an organization's strategy for achieving its long term goals.

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Key performance indicators (KPIs)

Measurable values that demonstrate how effectively an organization is achieving key business objectives.

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Market analysis

The process of assessing the dynamics of a market within a specific industry.

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Benchmarking

A process of comparing an organization's practices and performance metrics to industry standards or best practices.