BCIS Exam 2 Study Pt 2

The overall purpose of an inference engine is to seek information and relationships from the knowledge base and to provide answers, predictions, and suggestions similar to the way a human expert would.

True

Artificial intelligence involves the development of machines and computer systems that can simulate human intelligence processes.

True

Users still need help from the IT function of the organization to create customer reports using modern reporting tools.

False

is a mathematical theory for developing strategies that maximize gains and minimize losses while adhering to a given set of rules and constraints.

Game theory

You joined an agriculture business as an Assistant Marketing Manager and you are full of ideas on how to improve sales. When you voiced your thoughts to your boss, she mentions "do not reinvent the wheel". It means

before starting any new project, try to build on expertise and knowledge of others in the organization.

is a popular and sophisticated software package that can be used to edit photographs and other visual images.

Adobe Photoshop

Although computers excel at numerical calculations, they are not as good at dealing with symbols and three-dimensional objects.

True

is a wide range of adaptive and rehabilitative devices to help people with disabilities perform tasks that they were formerly unable to accomplish or had great difficulty accomplishing.

Assistive technology

Data cubes can be created on an ad hoc basis. There is no need to create them ahead of time.

False

Marketing manager who does not have deep knowledge of IS or data science, will NOT be able to use Business Intelligence (BI) tools.

False

Goal of business intelligence is__.

Support and improve decision making

NOT true about linear regression?

Technique implies causality between the independent and dependent variables

Mastery over which subject is NOT required for being a data scientist?

English

One goal of business intelligence is__.

Present the results in an easy to understand manner

In OLAP data cubes, you would likely find numeric measures categorized by time and geography.

True

Projected shortage of data scientists in the USA?

100,000-200,000

NOT a commonly used BI tool?

Automated custom service

Excel's scenario manager can be used to solve optimization-type problems.

False

Which IBM's BI product?

Cognos

Linear regression you are to find a line that best fits the data. Sometimes the line may be curved.

False

What determines the size of words in a word cloud?

Frequency of occurrence of the word in source documents

\___ encourages nontechnical end users to make decisions based on facts and analyses rather than intuition.

Self-service analytics

An international package shipping company like FedEx needs to be able to track the location of every package at every stage in the process, from pick-up to delivery. Which specific type of software would be useful in this situation?

enterprise search

do not need any previous training in computers or expert systems.

Knowledge users

The first step in implementing a knowledge management project is to identify the most valuable pieces of tacit knowledge to capture.

False

Potential disadvantage with self-service BI?

Can lead to overspending on unapproved data sources and business analytics tools.

To avoid potential bottlenecks and delays in accurately applying and implementing changes in business rules, many organizations use business rule management software.

True

is a wide range of adaptive and rehabilitative devices to help people with disabilities perform tasks that they were formerly unable to accomplish or had great difficulty accomplishing.

Assistive technology

has the potential to superimpose digital data over real photos so that GPS maps can be combined with real pictures of stores and streets to help people locate their position.

Augmented reality

If Stan and Marcus, a new trainee at the manufacturing plant, are working together to resolve an issue on the line, they would be using joint problem solving as a means of transferring Stan's tacit knowledge to Marcus.

True

Best Value Hardware Stores, a national chain, has established strict policies about the conditions under which a customer can return merchandise. These policies are an example of:

a business rule.

You work for a manufacturing business. Your employer uses a model for selecting the supplier for the raw materials. They wish to become more responsive so that changes in the internal decision model can be quickly implemented in the systems. What is an appropriate recommendation?

Install a Business Rules management system and interface it to the Supply chain management system.

While gathering requirements for a system that assists tech support people, you create a list of conditions and the recommended responses. This list of conditions and responses can form the basis of a knowledge-base for a robotics system.

False

\____ is the last phase of the six-phase CRISP-DM method.

Deployment

Data mining is used to explore large amounts of data, looking for hidden patterns that can be used to predict future trends and behaviors.

True

The data for BI (business intelligence) comes from many sources.

True

A conversion funnel is a visual depiction of a set of words that have been grouped together because of the frequency of their occurrence.

False

For an organization to get real value from its BI efforts, it must have a solid data management program.

True

Which of the following is NOT a key capability of BI tools?

ability to provide advice to the user on which model best suits the data

Creative data scientists - a key component of BI efforts in an organization - are people who are primarily focused on coming up with novel ways of analyzing data.

False

The goal of business intelligence is to \_____.

support and improve decision making

From which vendor is the BI product Business Objects available?

SAP

Which of the following is NOT a commonly used BI tool?

automated customer service

The coefficient of determination, r squared, is \____.

a number that indicates how well data fits the statistical model

What determines the size of words in a word cloud?

frequency of occurrence of the word in source documents

Which of the following is a potential disadvantage with self-service BI?

Can lead to over spending on unapproved data sources and business analytics tools.

To analzye various alternative scenarios, a manager would use \_______.

the spreadsheet's 'what-if' capability

Which of these analysis methods describes neural computing?

historical data is examined for patterns that are then used to make predictions

Linear regression is useful when you wish to predict the value of a quantitative variable based on a another quantitative variable.

True

Excel's scenario manager can be used to solve optimization-type problems.

True

A genetic algorithm can be used to search the vast resources of the Internet to find information on any topic.

False

An international package shipping company like FedEx needs to be able to track the location of every package at every stage in the process, from pick-up to delivery. Which specific type of software would be useful in this situation?

Enterprise Search

Assistive technology systems help people overcome disabilities and perform various tasks.

True

Kelly has just been hired as a server at a seafood restaurant. Since this is her first job as a server, her manager has instructed her to follow Mark, an experienced server, for an entire shift to learn how to do the job. Kelly is: \_______.

Shadowing

You joined an agriculture business as an Assistant Marketing Manager and you are full of ideas on how to improve sales. When you voiced your thoughts to your boss, she mentions "do not reinvent the wheel". It means \_______.

before starting any new project, try to build on expertise and knowledge of others in the organization

The haptic interface relays the sense of \_____ in the virtual world.

Touch

To avoid potential bottlenecks and delays in accurately applying and implementing changes in business rules, many organizations use business rule management software.

True

Executives at Southwestern Construction have noticed that the company's construction team in the Phoenix office is more efficient with its resources than the other teams in the Las Vegas, Salt Lake, and Santa Fe offices. They decide to construct a knowledge management system that will allow the Phoenix team's methods to be shared with the other three offices. As a means of convincing the other teams to adopt the new methods, they develop an incentive program that allows team members to earn a percentage of the money they save on each project. This is related to which phase of knowledge management project implementation?

Getting Employees to Buy In

\_____ knowledge is hard to measure and document and typically is not objective or formalized.

Tacit

Artificial intelligence involves the development of machines and computer systems that can simulate human intelligence processes.

True

When video files are played while being downloaded from the Internet, it is called \_____.

streaming video

Bioinformatics has been used to help map the human genome and conduct research on biological organisms.

True

While gathering requirements for a system that assists tech support people, you create a list of conditions and the recommended responses. This list of conditions and responses can form the basis of a knowledge-base for a robotics system.

False

\_____ include the people, procedures, hardware, software, data, and knowledge needed to develop computer systems and machines that can simulate human intelligence processes including learning, reasoning, and self-correction.

Artificial intelligence systems

Project integration management is perhaps the most important knowledge area because it requires the assimilation of all eight other project management knowledge areas.

True

Which type of IS project has the highest risk of failure?

Breakthrough

Typically, information systems planning is not tied to overall strategic planning.

False

A core \___ is the widely accepted principle that guides how employees behave and make decisions in the organization.

value

The use of so-called SMART goals has long been advocated by management consultants. What does the M in SMART stand for?

Measurable

If an organization considers its IS organization as a game changer, then its strategy would be to use IS to achieve competitive advantage.

True

Your new employer wishes to use strategic planning to grow the business. Which of the following would you advise is the most essential task?

create vision/mission statement

All software licenses qualify as capital expenses.

False

What topics are considered so important that they are placed on top of the strategic planning pyramid?

Mission and vision

A Gantt chart is a graphical tool used for planning, monitoring, and coordinating projects; it is essentially a grid that lists activities and deadlines.

True

The organization's \_____ is stated in a challenging manner to inspire employees, customers, and shareholders.

Mission Statement

Suppose the industry your business is in has 10 buyers but 50 sellers. This means there is a low bargaining power of buyers.

False

Project management is the application of knowledge, skills, and techniques to project activities so that the allotted budget can be spent.

False

In some organizations, strategic planning is focused inward only.

False

The degree of rivalry between competitors is low in industries with many equally sized competitors or little differentiation between products.

False

If an organization considers its IS organization as a cost center or service provider, then its strategic planning would be inward focused.

True

Which of the following is considered a core competency of an organization?

it's ability to do something that its competition cannot imitate

Which of the following steps is the first step in goals-based strategic planning?

Analyze Situation

Suppose the 'User interface design' phase of the project has a high probability of not meeting the quality requirements; however, it has significant potential impact on the overall project. It is advisable to find and assign a risk owner for this part of the project.

True

Activities related to the acquisition of goods and/or services for a project from sources outside the organization make up \_______.

Procurement Management

Strategic planning has a clearly defined direction to guide decision making at all levels throughout the organization.

True

A CEO must be heavily involved in setting high-level business objectives and defining strategies.

True

A useful model to describe how teams develop is the forming-storming-norming-performing-\___________ model.

Adjourning

You are part of an Information Systems project team. Your job is to ensure that the technology and vendor suggested for use in the project are consistent with the IS strategy. Your role in the project steering team is \_____.

IS Manager

Which of the following is considered an "expense" among typical IS project-related costs?

Consultant Charges

Money from the budget for one type of cost cannot be used to pay for an item associated with another type of cost.

True

The members of the \_______ review and consider the corporate objectives, goals, and strategies, and they can generate many ideas for IS projects that support corporate objectives and goals.

IS organization

\_______ is a set of activities that includes defining an achievable completion date that is acceptable to the project stakeholders, developing a workable project schedule, and ensuring the timely completion of the project.

Time Management

An increase in customer satisfaction is considered a tangible benefit.

False

Your iPhone app project team has identified that the marketing campaign part of the project can be delayed a bit, without delaying the entire project. So, technically, the marketing campaign is on the critical path of the project.

False

According to a study by the Standish Group, approximately 70% of the IS projects do not succeed.

True

Suppose your business has agreed to pay a vendor for his services using a cost-plus-fixed-fee contract. This means \_____.

the agreement is to reimburse the costs plus a fixed amount as fee

Which of the following does not influence IT organizational strategies?

Government regulations

Your new employer wishes to use strategic planning to grow the business. Which of the following would you advise is the most essential task?

create vision/mission statement

Which tool is useful in identifying the interests and information needs of the stakeholders?

Stakeholder analysis matrix

If an organization considers its IS organization as a cost center or service provider, then its IS goals would be to \_______.

reduce IS costs