Legal Studies | Unit 2 AOS 2

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Remedies - Civil Law

Last updated 12:00 PM on 9/3/25
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65 Terms

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fairness

all people can participate in the justice system and all its processes should be impartial and open

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examples of fairness in the civil justice system

  • defendent being able to present their case

  • independent judge and jury

  • reducing delays through mediation —> reduce stress and anxiety —> enables participation and cases to move through

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equality

all people engaging with the justice system should be treated in the same way, and if same treatment causes disparity, then adequate measures should be implemented to ensure equity.

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access

all people should be able to engage with the justice system and its processes on an informed basis

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legal principle, procedure or institution that contributes to fairness

  • burden of proof on plaintiff

  • standard of proof - on the balance of probabilities

  • defendant can present their case

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legal principle, procedure or institution that contributes to equality

  • court procedures are applied equallity to both parties

  • rule of law prevents community members from being exempt from the law

  • independent judge/jury

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legal principle, procedure or institution that contributes to access

  • dispute resolution methods

  • remedies awarded

  • class actions

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methods of dispute resolution

  • conciliation

  • mediation

  • arbitration

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deed of settlement

document that sets out the terms on which the parties agree to resolve their dispute

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mediation

a non-judicial dispute resolution process which involves an independent third party (mediator) in an informal environment

  • non-binding unless a deed of settlement is signed//court order with consent

  • does not require legal representation

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role of mediator

  • encourage and faciliate communication between parties in a less formal environmment

  • remain neutral and impartial

  • assist individuals to come to a decision (NOT make decision for them/interfere in the process)

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conciliation

non-judicial resolution process which involves an independent third party (conciliator) who has specialist knowledge in regards to the dispute in question

  • non-binding unless deed of settlement is signed/court order with consent

  • does not require legal representation

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role of conciliator

  • encourage communication between parties

  • listen to both sides offer suggestions and solutions

  • have specialist knowledge of subject of matter

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appropriateness of mediation/conciliation

  • (+) parties are willing to negotiate, participate and resolve

  • (+) parties are aiming to save time and money

  • (+) process is understood by disputing parties

  • (-) parties are unwilling to discuss issues associated with the dispute

  • (-) disputing parties are highly emotional or hostile

  • (-) involvement of a vulnerable party

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arbitration

non-judicial resolution process which involved an arbitrator who listens to parties present evidence and makes a binding decision.

  • more formal than mediation and conciliation, less that court trial

  • allows leal representation

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role of arbitrator

  • listen to parties and attempt to help them reach an agreement

  • generally have specliast expertise/knowledge in aprticular disputes

  • make a binding decision (arbitral award) which can be enforceable if the party does not comply

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appropriateness of arbitration

  • (+) requirement of a binding and enforceable decision

  • (+) want a quicker and cheaper resolution

  • (+) parties agree to arbitrate (incl. in contract)

  • (-) parties prefer to resolve without a legally binding outcome

  • (-) want matters to be resolved by a jury

  • (-) clarification is required by a judge due to complexity of issues

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institutions that resolve civil disputes

  • tribunals (VCAT)

  • ombudsmen

  • complaints bodies (CAV)

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tribunal

an institution with the authority to judge, adjudicate or determine civil claims or disputes

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Victorian Civil and Administrative Tribunal (VCAT)

  • tribunal with the power to hear a wide range of civil and administrative disputes:

    • residential tenancies division

    • administrative division

    • planning and environment division

    • civil division

    • human rights divisions

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roles of VCAT

  • provide low-cost dispute resolution service

  • provide efficient dispute resolution services

  • provide accessible dispute resolition services

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Complaints bodies (Consumer Affairs Victoria [CAV])

an organisation that deals with complaints and assist with dispute resolution in relation to the provision of goods and services.

  • investigate or attempt to resolve dispute using conciliation

  • informal and unbinding

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purpose of complaints bodies

  • provide info about consumer laws

  • conciliate disputes under consumer laws

  • conduct legal action against businesses who breach consumer protection laws

  • investigate complains about unsafe products being sold in vic and possibility to remove such items from sale

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ombudsmen

independent authority that operates on state and federal levels and investigates complaints against a company or organisation

  • free services

  • complaints against govt institutions

  • industry based

  • make legally binding decisions

    • e.g. fair work, energy and water

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role of vic courts

  • determine liability

  • decision of a remedy

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role of vic courts: determine liability

  • determine the extent to which the defendant is liable

    • determination of liability falls on judge/magistrate and jury

  • standard of proof

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how do the courts determine liability?

  • provide specialisation and experise

  • manage the case

    • assist in timely resolution - equitable outcome

    • e.g. requiring parties to disclose documents and attent mediation

  • hear appeals

    • requires appropriate grounds

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remedy

an outcome that the court comes to as a result of determining a case between two or more parties - often in the form of monetary compensation or action/inaction

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role of vic courts: decision of remedy

  • establishes liability —> court must provide remedy

    • most commonremedy is damages

  • judge and jury must assess damage based on evidence -> calculate appropriate amount of damages

  • defamation cases - only judge can calculate damages due to complex nature

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Original and appellate jurisidction of the Magistrates’ Court

  • Original: minor disputes w/ claims up to $100,000 (e.g. negligence claims)

  • Appellate: none

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Original and appellate jurisidction of the County Court

  • Original: disputes w/ claims exceeding $100,000 (e.g. defamation claims)

  • Appellate: none

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Original and appellate jurisidction of the Supreme Court - Trial Division

  • Original: large complex claims exceeding $100,000 (e.g. class action)

  • Appellate: Magistrates’ and VCAT on questions of law

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Original and appellate jurisidction of the Supreme Court - Court of Appeal

  • Original: none

  • Appellate: Country and Trial Division on questions of law, questions of fact or an allegedly unjust remedy awarded

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Evaluating civil courts to achieve fairness

  • (+) same tight to apply for appeal (if grounds are present) which alows errors to be corrected by a higher court

  • (+) specialization enables delivery of consistent and impartial outcomes

  • (-) expenses associated w/ appeals is unrealistic for some parties and therfore cannot participate in an appeal

  • (-) unfair precedents established in a higher court requires a lower court to follow same principles, delivery unjust outcomes

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Evaluating civil courts to achieve equality

  • (+) rules and procedures are enforced by judges and magistrates who ensure they are applied equallly

  • (+) rights to appeal (w/ appropriate grounds) regardless of personal characvteristics, ensuring everyone can engage in appeals process in the same way

  • (-) appeals are depenfant on a parties basis of their wealth, as individuas with lower socioeconomic status may not be able to access appeals due to their high costs

  • (-) court procedures can result in parties involved to become stess, interefering with their ability to present evidence in a confident manner, providing unequal footing

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Evaluating civil courts to achieve access

  • (+) appeals allow for parties to have access to a just outcome

  • (+) Vic courts have websites that provide information to parties, such as about judicidal processes, court procedures etc.

  • (-) some cases may be inedgible for a review if grounds are not met for an appeal - limiting access to appeals

  • (-) expenses associated w/ appeals can restrict parties from accessing appeals depending on their financial position

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when are civil juries used?

  • one or both parties request for a jury to be present during trial

    • party that requests must cover associated costs

    • determine final verdict based on evidence

  • The court must be eligible to hear civil trials by a jury (county and trial division)

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when can a party not have access to a trial by jury?

  • dispute is heard in the magistrates’ court (they only listen to minor disputes)

  • dispute is heard on appeal

  • the judge orders the dispute to be heard by the judge alone

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composition of civil jury

  • 6 jurors selected from electoral roll

  • empanelment process:

    • 18 years+

    • enrolled to vote

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reasons for being unable to serve on a jury:

  • disqualified

    • potential juror has committed crimes and therfore may be unable to be impartial

  • ineligible

    • possesses personal characters that makes it difficult to participate in the jury (e.g. occupation w/ power, disability)

  • excused

    • can be excused on request under specific criteria

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role of a civil jury

  • determine liability

  • decide upon a remedy

  • listen to evidence

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role of a civil jury: determine liability

  • on the balance of probabilities

  • majority (5/6) or unanimous verdict

    • majority verdict can only be accepted if trial has been deliberating for 3+ hours

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role of a civil jury: decide upon a remedy

  • may need to decide appropriate remedy (incl. damages, compensation or other relief)

  • in some cases may only be responsivle for the decision in relation to the fault and not the remedy

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role of a civil jury: listen to evidence

  • be aware of facts and laws relevant to the case and apply them to determine what they accept as accurate and reliable

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evaluating juries ability to achieve fairness

  • (+) random cross-section of community allows parties to have their case determined by peersd who are also members of the general public

  • (+) jurors must disregard pruior knowledge and cannot seek additional info regarding a dispute, enabling impartiality

  • (-) undertaking complex task of determine the verdict w/no legal training can risk an unfair verdict

  • (-) it is uncertain wherer the law has been correctly applied in accordance to the facts presented as jurors do not provide rational for their verdict

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evaluating juries ability to achieve equality

  • (+) both parties have the right to request a jury despite personal characteristics

  • (+) impartiality of jurors requires them to treat all parties equally regardless of personal characteristics

  • (-) costs of juries limits equality for parties of low socioeconomic status as they may not utilise them

  • (-) may potentially hold subconscious bias which can limit their ability to treat both parties equally

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evaluating juries ability to achieve access

  • (+) juries presence decreases the use of sophisticated legal jargon, enabling participants to understand court processes and rules of evidence which promotes access to justice

  • (-) juries may not be viable for some parties due to additional fees, therfore a trial by jury as a form of justice may be inaccessible for some parties.

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remedies

an order made by the court to provide a legal solution for the plaintiff when the defendant has breached their rights

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purposes of remedies

  • return the plaintiff to their original position

  • uphold the plaintiffs right

  • deter others from civil breaches

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purposes of remedies: return plaintiff to their original position

rectifying the wrong, enforced through damages and injunctions

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purposes of remedies: uphold plaintiffs right

when remedies are awarded, the court acknowledges that the plaintiffs rights have been impacted and will provide a sense of justice and closure

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purposes of remedies: deter from other civil breaches

remedies act as a warning to others who consider breaking civil law

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types of remedies

  • compensatory damages (specific, general, aggravated)

  • nominal damages

  • exemplary damages

  • injunctions

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compensatory damages

aim to restore the plaintiff to their original position

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types of compensatory damages

  • specific - awarded for loss that can be calculated objectively

  • general - awareded for pain and suffering, less quantifiable

  • aggravated - awarded if the court believes that the actions of the defendant caused humiliation or embarassment

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nominal damages

small monetary amount awarded in situations where the plaintiff wants to prove they are legally right rather than seeking compensation

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exemplary damages

aim to punish the defendant by making them pay large sums of money in order to deter behaviour - often awarded where civil breach is driven cruelty or revenge

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injunction

court requires party to either perform a specific action / prohibit an action to restore the plaintiff to their original position

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types of injunctions

  • mandatory - forces action

  • restrictive - prohibits action

  • interlocutory - lasts for a short time and is often awarded in urgent circumstances.

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evaluating damages in achieving the purpose of returining plaintiff to original position

  • (+) compensates for actual losses

  • (+) can compensate for non-quantifiable losses

  • (-) may not efficiently restore non-quantifiable losses

  • (-) defendant may not have sufficient assets to pay damages

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evaluating damages in achieving the purpose of upholding the plaintiffs rights

  • (+) choosing to provide compensation demonstrates the courts ackowledgment of the plaintiffs right to a remedy

  • (-) in some cases the harm suffered is so significant that is cannot restore their rights

  • (-) jurors do not have legal expertise to uphold plaintiffs rights thru damages

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evaluating damages in achieving the purpose of deterring others from civil breaches

  • (+) damages are rewarded deter people from intentionally breaching civil law reoccurringly

  • (-) no guarantee that it is effective

  • (-) not effective if the defendant does not have sufficient funds

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evaluating injunctions in achieving the purpose of returining plaintiff to original position

  • (+) forces defendant to take action to prevent further harm, especially thru restrictive conjunctions

  • (-) interlocutory are temporary, so defendant may continue wrong behaviour

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evaluating injunctions in achieving the purpose of upholding the plaintiffs rights

  • (+) injunction shows justice systems commitment to upholding plaintiffs right

  • (-) high costs of intiating a claim can prevent some from exterting their right to a civil remedy

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evaluating injunctions in achieving the purpose of deterring others from civil breaches

  • (+) prevent further harm by restricting actions, deterring others who consider breaching civil law

  • (-) court has limited ability to monitor defendants actions, leading to ineffective enforcement of an injunction