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microexpressions
sudden, brief emotional expressions
autonomic nervous system
set of nerves closely associated with the spinal cord, controlling the heart, digestive system, and other organs
sympathetic nervous system
chains of neuron clusters just to the left and right of the spinal cord that arouses the body for vigorous action
parasympathetic nervous system
neurons whose axons extend from the medulla and the lower part of the spinal cord to neuron clusters near the organs; it decreases the heart rate and promotes digestion and the other nonemergency functions
James-Lange Theory
view that your perception of your body's reaction to a stimulus is the feeling aspect of your emotion
pure autonomic failure
condition in which the autonomic nervous system stops regulating the organs
Schachter and Singer's theory of emotions
proposal that the physiological state determine the intensity of the emotion, but a cognitive appraisal of the situation identifies the type of emotion
circumplex model
theory that emotions range along a continuum from pleasure to misery and along another continuum from arousal to sleepiness
broaden-and-build hypothesis
idea that a happy mood increases your readiness to explore new ideas & opportunities
emotional intelligence
ability to perceive, imagine, and understand emotions and to use that information in making decisions
positive psychology
study of the features that enrich life, such as happiness, hope, creativity, courage, spirituality, and responsibility
subjective well-being
self-evaluation of one's life as pleasant, interesting, satisfying, and meaningful
embarrassment
discomfort caused by mistakes, being the center of attention, or sticky situations
health psychology
study of how people's behavior influences health
cortisol
hormone that enhances metabolism and increases the supply of sugar to the cells
stress
nonspecific response of the body to any demand made upon it
general adaptation syndrome
the body's response to stressful events of any type
Type A personality
tendency to be highly competitive and hostile
Type B personality
tendency to be easygoing, less hurried, and less hostile
post-traumatic stress disorder (PTSD)
result of severe stress marked by a prolonged anxiety & depression
problem-focused coping
method of coping with stress by attempting to improve the situation
reappraisal
reinterpreting a stressful situation to make it seem less threatening
emotion-focused coping
procedure of regulation one's emotional reaction to a stressful situation
inoculation
small-scale preview of an upcoming experience
reseilience
ability to handle difficult situations with a minimum of distress
altruistic behavior
helping someone without any direct benefit to yourself
prisoner's dilemma
situation where people choose between a cooperative act and a competitive act that benefits themselves but hurts others
bystander apathy
tendency to ignore someone's need when other people had an equal opportunity to help
diffusion of responsibility
idea that we feel less responsibility to act when other people are equally able to act
pluralistic ignorance
situation in which each person falsely assumes that others have a better-informed opinion
social loafing
tendency to "loaf" (or work less hard) when sharing work with other people
frustration-agression hypothesis
the main cause of anger and aggression is frustration - an obstacle that stands int eh way of doing something or obtaining something
rape
sexual activity without the consent of the partner
social perception & cognition
processes for learning about others and making inferences from that information
self-fulfilling prophecies
expectations that increase the probability of the predicted event
stereotype
belief or expectation about a group of people
prejudice
unfavorable attitude towards a group of people
implicit association test (IAT)
procedure of inferring prejudices or other attitudes by measuring reactions to combinations of categories
multiculturalism
accepting, recognizing, and enjoying the differences among groups and the unique contributions that each person can offer
attribution
set of thought processes we use to explain our own behavior and that of others
internal attributions
explanations of behavior based on someone's abilities, personality, or other characteristics
external attributions
explanations of behavior based on the situation, including events that would influence almost anyone
consensus information
how someone's behavior compares with other people's behavior
consistency information
how someone's behavior varies from one time to the next
distinctiveness
how someone's behavior varies from one situation to another
actor-observer effect
tendency for people to make internal attributions for other people's behavior and external attributions for their own
fundamental attribution error
making internal attributions for people's behavior even when we see evidence for an external influence on behavior
self-serving biases
attributions that we adopt to maximize credit for success and minimize blame for failure
self-handicapping strategies
acts to put oneself at a disadvantage to provide an excuse for failure
attitude
like or dislike that influences behavior
cognitive dissonance
state of unpleasant tension that people experience when they hold contradictory attitudes or when their behavior contradicts their attitudes
peripheral route to persuasion
if for any reason you associate something with feeling happy, you form a favorable attitude toward it
central route to persuasion
attitude change that requires investing enough time and effort to evaluate the evidence and reason logically about a decision
foot-in-the-door technique
persuasive technique that starts with a modest, easily accepted request and follows it with a larger request
bait-and-switch technique
first offers an extremely favorable deal, gets the other person to commit to the deal, and then makes additional demands
that's-not-all technique
persuasive technique in which someone makes an offer and then improves the offer before you have a chance to reply
nudges
acts intended to encourage beneficial actions, without using significant rewards or penalties
sleeper effect
delayed persuasion by an initially rejected message
forewarning effect
phenomenon in which informing people that someone will try to persuade them activated resistance and weakens the persuasion
inoculation effect
people who hear and reject a weak argument are then disposed to resist a stronger argument suggesting the same conclusion
conformity
altering one's behavior to match other people's behavior or expectations
group polarization
tendency for a group of people who lean in the same direction on an issue become more extreme after the group discusses the issue
groupthink
tendency for members of a group to suppress their doubts about a group's decision for fear of making a bad impression or disrupting group harmony