human resources

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13 Terms

1
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the eight business functions.

finances, general management, human resources, marketing, production, public relations, purchasing, and risk management.

2
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tasks

  • Interpretation of employer/employee needs.

  • Coordination of staff requirements.

  • Implement recruitment, selection, interviewing and contracts, induction and training, placement, determining salary , and employee benefits.

3
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responsible for

dealing with disciplinary procedures

in charge of arranging all training programmes

ensuring that all employees have contracts

4
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Recruitment

The human resource manager (HRM) should create a job description to detect recruitment needs.

The human resource manager should examine the job and create a job analysis, which includes the job specification/description/in order to determine recruitment requirements.

HRM should specify the job specification/description/key performance areas in order to attract qualified candidates. Select a recruitment strategy, such as internal or external, to reach/target the appropriate applicants/candidates.

5
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Job description

A job description outlines the responsibilities, duties, and tasks of a role, including the job title, location, and reporting structure.

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Job specification

A job specification focuses on the qualifications, skills, and personal attributes an individual needs to successfully perform the job, such as education, experience, and specific competencies.

7
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The interview process

  • Step 1: First contact and communication begin. The interviewer creates an impression about the candidate at this point. The initial impression is important.

  • Step 2: Collect information by asking questions to make an informed, fair assessment of the candidate.

  • Step 3: Invite questions from the candidate regarding the role and the company.

  • Step 4: Conclude the interview and thank the applicant for attending.

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Role of the interviewer

Does not mislead or misinform the interviewee.

Introduces each applicant to members of the interviewing panel.

Explains the interview's purpose to the interviewee.

Does not mislead or misinform the interviewee.

Avoids questions that are prejudiced or suggestive.

Allows the interviewee the opportunity to ask questions.

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Role of the interviewee

Be curious and demonstrate an interest in the company.

Greets the interviewer and speaks to them courteously.

Before replying, pays close attention to the questions to give the best answer.

Be curious and demonstrate an interest in the company.

Asks clarifying questions.

Respects the interview and gives it the attention it deserves.

10
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A job analysis

a process used to collect information about the duties, responsibilities, necessary skills, outcomes and work environment of a job.

done by interviewing the current employee, observing the current employee or sending out a survey to the employee.

the information is then broken down into a job description and a job specification.

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