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Industrial-Organizational Psychology
Branch of psychology applied to workplace issues.
Performance Appraisal Instruments
Tools to evaluate employee performance objectively.
Employee Training Methods
Techniques to develop skills and competencies.
Organizational Psychology
Focus on human behavior within organizations.
Science-Practitioner Model
I/O professionals apply research in practical settings.
Human Factors/Ergonomics
Study of workplace design and human interaction.
Workplace Safety
Designing environments to minimize physical hazards.
Industrial Approach
Focus on job competencies and employee selection.
Organizational Approach
Creates structures to motivate and inform employees.
Army Alpha Test
Cognitive test for literate military recruits.
Army Beta Test
Cognitive test for illiterate military recruits.
Hawthorne Studies
Research showing attention affects employee productivity.
Hawthorne Effect
Behavior changes due to observation by managers.
Behavior-Modification Techniques
Methods to change employee behavior in organizations.
Cognitive Psychology
Study of mental processes affecting behavior.
Sensitivity Training
Group training to improve interpersonal skills.
T-Groups
Training groups for personal development and feedback.
Quantitative Methods
Statistical techniques for analyzing organizational data.
Employee Attitude Surveys
Assessments of employee satisfaction and engagement.
Consultant Role
Advising organizations on improving performance.
Interpersonal Interactions
Relationships between managers and employees.
Diverse Demographics
Variety of backgrounds affecting workplace dynamics.
Global Economy Impact
Worldwide economic factors influencing I/O Psychology.
Walter Dill Scott
Pioneer in applying psychology to advertising.
Hugo Munsterberg
Key figure in Industrial Psychology development.
Frank and Lillian Gilbreth
Studied worker motions to improve productivity.
Statistical Techniques
Advanced methods for analyzing employee data.
High Unemployment Rates
Indicators of economic distress affecting job availability.
Flexible Work Schedules
Work arrangements that allow variable hours for employees.
Family-Friendly Work Policies
Policies supporting employees with family responsibilities.
Child-Care Responsibilities
Obligations related to the care of children.
Elder-Care Responsibilities
Obligations related to the care of elderly individuals.
Flatter Organizational Structures
Organizations with fewer management levels for efficiency.
Population Shifts
Movement of people from urban areas to suburbs.
Health-Care Benefits Costs
Increasing expenses associated with employee health care.
Retirement Age Changes
Potential adjustments to the age of retirement.
Master's Program
Graduate program requiring advanced study beyond a bachelor's.
Doctoral Programs (Ph.D)
Highest academic degree involving original research and dissertation.
Ethical Dilemmas
Situations requiring personal judgment without clear guidelines.
Job Analysis
Process of determining job activities and requirements.
Job Description
Summary of tasks and requirements for a job role.
Job Title
Designation describing the nature of a job.
Work Activities
Tasks performed by an employee in their role.
Job Context
Environment in which job activities are performed.
Job Evaluation
Assessment of job roles for compensation and value.
Training Programs
Structured learning experiences based on job analysis.
Worker Mobility
Potential for employees to advance to other jobs.
Job-Related Duties
Additional tasks assigned beyond primary job responsibilities.
Peter Principle
Promoting employees to their incompetence level.
Work Performance
Job description outlines employee performance evaluation.
Job Classification
Determines pay based on job similarities.
Performance Appraisal
Evaluates employee performance against work standards.
Salary Grade
Classification indicating pay level for jobs.
Job Worth
Determines the value of a job position.
Exempt Position
Job not subject to overtime pay regulations.
Compensable Factors
Criteria for determining job salary levels.
Job Specifications
Necessary KSAOs for job success.
KSAOs
Knowledge, Skills, Abilities, and Other characteristics.
Job Relatedness
Directly determined through job analysis methods.
Uniform Guidelines
HR principles ensuring compliance with job analysis standards.
Job Analysts
Professionals conducting job analysis for organizations.
Consultants
Experienced professionals conducting job analysis effectively.
Job Crafting
Informal changes made to job roles by employees.
Formal Requirements
Specific tasks like typing or filing memos.
Informal Requirements
Non-specific tasks like making coffee.
Job Incumbents
Current employees performing the job analyzed.
Task Identification
First step in conducting a job analysis.
Job Description Update
Necessary when job responsibilities change significantly.
Committee-Based Job Analysis
Group of experts generate job-related information.
Field-Based Job Analysis
Individual interviews and observations in job settings.
Subject Matter Experts (SMEs)
Individuals knowledgeable about specific job roles.
Job Participation
Analyst performs job tasks to gain insights.
Task Statement
Describes job actions and objects involved.
Job Dimensions
Major categories defining job responsibilities and tasks.
Interview Preparation
Announcing job analysis to employees beforehand.
SME Conference
Group interview of multiple subject matter experts.
Task Rating
Evaluating tasks based on frequency and importance.
Job Components Inventory
Questionnaire covering tools, requirements, and responsibilities.
Functional Job Analysis
Quick method for analyzing numerous job roles.
Job Elements Inventory
Contains 153 items related to job tasks.
Task Analysis
Assessing tasks with SMEs for critical evaluation.
Readability Level
Appropriate education level for understanding job tasks.
Decision-Making Authority
Indicates responsibility level in job tasks.
Observation Method
Watching employees perform tasks without their knowledge.
Open-Ended Questions
Encourages detailed responses during interviews.
Rapport Establishment
Building trust before conducting interviews.
Job Analysis Outcomes
Results vary based on employee performance levels.
Personality Traits
Influence how incumbents perceive their job roles.
Gender Differences
Variations in job perception based on gender.
Knowledge
Information required to perform specific tasks.
Skill
Proficiency in performing learned tasks.
Ability
Basic capacity to perform various tasks.
Other Characteristics
Personality traits, interests, and motivation.
SMEs
Subject Matter Experts providing job insights.
AET
Ergonomic job analysis focusing on worker-object relationship.
Occupational Information Network
National database for job-related information.
Position Analysis Questionnaire
194-item job analysis system by the federal government.
Critical Incident Technique
Method to identify critical job performance incidents.
Job Structure Profile
Revised PAQ version enhancing job analysis accuracy.
Worker-Oriented Methods
Best for employee selection and performance appraisal.