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100 vocabulary flashcards summarizing essential terms, concepts, and examples from the Finance Career Cluster sample exam.
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Fixed expenses
Business costs (e.g., rent, insurance, taxes) that do not vary with sales volume.
Two-way communication
Exchange that requires both sharing and mutual understanding between sender and receiver.
Price-earnings (PE) ratio
Stock table metric calculated by dividing a share’s market price by its earnings per share.
Managerial accounting
Internal reporting of financial information to aid managerial decision-making.
Innovative entrepreneurial endeavor
Creating and marketing a new invention or product, not just reselling existing items.
New employee orientation
Program that welcomes hires and communicates the employer’s philosophy and expectations.
Lean methodology
Production approach that eliminates waste and creates more value with fewer resources.
Corporate governance
System of rules and practices that holds companies accountable to high ethical standards.
Profit
Monetary reward a business must earn to survive and justify its risks.
Eye contact
Nonverbal cue conveying confidence and engagement during interactions such as job interviews.
Fraud investigation
Finance-industry task of examining potential financial wrongdoing or deceit.
Customer Relationship Management (CRM)
Technology and strategy that use customer data to improve service and boost revenues.
Positive attitude
Optimistic outlook that focuses on the good and expects favorable outcomes.
Profit-sharing
Compensation plan that distributes a portion of company profits to employees.
Real rate of return
Investment profit adjusted for inflation (and often taxes) to show true purchasing-power gain.
Project
Undertaking with a distinct beginning and end that must be monitored and controlled.
High achiever perception
Individuals with notable accomplishments are often viewed by others as leaders.
Estate tax
Federal tax on the transfer of a deceased person’s assets based on current market value.
Creative communication
Adapting messages and media because people communicate and interpret signals differently.
Complaint reduction
Result of serving customers efficiently, which lowers the number of costly complaints.
Self-confidence
Belief in one’s abilities—essential in the competitive business environment.
Social responsibility
Duty of all businesses to contribute positively to society’s well-being.
Bank credit card
General-purpose card accepted by many affiliated merchants.
Client problem resolution
Best practice of apologizing and fixing issues immediately to retain financial clients.
Security cameras
Surveillance devices used by hotels and other firms to prevent theft.
Financial-information management challenge
Data stored in custom, task-specific software that is hard for others to access or analyze.
Captive insurance company
Organization-owned insurer offering lower premiums and direct control of claims.
Segregation of duties
Internal control that separates responsibilities to limit any one person’s power.
Turnover risk
Likelihood that unhappy employees leave when fairness and respect are lacking.
Recession stock effect
Stock prices tend to fall because profits are expected to drop during economic downturns.
Complaint handling policy
Guideline directing employees to resolve customer complaints per company procedures.
Detective control
Internal control (e.g., annual audit) that identifies existing errors or fraud.
Retained earnings
Portion of net income kept in the business; listed under owner’s equity on the balance sheet.
Capital-intensive process
Production relying heavily on costly equipment rather than labor.
Budget as financial control
Use of a budget to monitor spending and prevent overspending.
Insurance company
Financial institution that insures customers against specified risks in return for premiums.
Firewall
Network barrier that blocks unauthorized access and helps prevent identity theft online.
Uninsurable risk
Risk (e.g., changing customer buying habits) that insurers will not cover due to unpredictability.
Central data repository
Single storage location that keeps organizational data consistent, current, and accessible.
Present value
Amount that must be invested today (e.g., $565) to reach a future sum given a discount rate.
Purchase price variance
Difference between standard and actual costs of raw materials.
Referral networking
Seeking a recommendation or letter of reference from a contact to a potential employer.
Compliance controls
Organizational mechanisms designed to meet legal and regulatory requirements.
Risk avoidance
Eliminating a risk altogether, such as choosing a non-controversial alternative.
Stakeholder desires
Interests that corporate governance seeks to balance among customers, investors, and others.
Confidential information
Sensitive data employees must keep private, even if learned unintentionally.
Indirect cost
Expense (e.g., insurance) not directly traceable to a specific product, project, or department.
Marginal analysis
Decision tool comparing marginal revenue with marginal cost to assess profitability.
Audit ethics breach
Providing incomplete data during audits, endangering credibility and compliance.
Inside director pay
Internal board members typically are not paid extra for serving on the board.
Stock information access
Abundant, easily obtainable data now available to individual investors.
Short-term financial goal
Objective achievable within months, such as saving $50 for holiday gifts.
Domain name
Registered web address that identifies a website online.
Responsibility
Accepting blame for failures and credit for successes; fulfilling obligations dependably.
Quality circle
Small group of employees who meet to solve work-related problems and recommend improvements.
Profit requirement
Need for a business to earn profit to sustain operations and contribute to society.
Enterprise Risk Management (ERM)
Integrated process of objective setting, risk assessment, and response across an organization.
Profit ratio comparison
Technique of analyzing customer financial data by comparing regional profit ratios.
Accounting purpose
Maintaining accurate records of all financial transactions and information.
Environmental scanning focus
Limiting attention to information relevant to the business environment.
Social networking
Forming professional relationships during informal social gatherings.
Asset utilization ratio
Measure of how efficiently management uses assets to generate sales.
Peaceful protest guideline
Ensure demonstrations avoid violence and vandalism to remain effective and lawful.
Intellectual property
Intangible assets—patents, trademarks, copyrights—derived from creative thought.
Credit score
Numerical rating of credit history used to evaluate loan applications.
Customer feedback
Input that prompts businesses to evaluate and adjust policies.
Managerial accounting future view
Discipline focused on forward-looking information for planning and control.
Specific goal
Clearly measurable objective, such as reducing costs by 5%.
Ponzi scheme
Fraudulent investment that pays returns to older investors with funds from new investors.
Data normalization
Database process that removes redundancy and organizes data efficiently.
Email reputational risk
Potential damage when negative information sent by email is shared beyond intended recipients.
Compliance technology efficiency
Automation makes compliance processes faster and less error-prone than manual methods.
Self-control for positivity
Using discipline to eliminate negative thoughts and foster a positive attitude.
Financial statements
Reports (e.g., balance sheet, income statement) public companies must file periodically.
Marketing activity
Primary business function focused on creating, communicating, and delivering value to customers.
Leadership responsibility
Taking ownership of problems, fixing them, and preventing recurrence.
Equity (statement of changes)
Represents retained earnings and other owner interests over a period.
Consumer spending
Expenditure that typically decreases during economic contractions.
Information quality evaluation
Assessing data for accuracy, relevance, and currency before use.
Financial convergence benefit
Higher earnings often gained when financial firms merge or consolidate.
ERP system
Enterprise software integrating data and processes; key source for master data management.
Capital market
Marketplace where long-term securities like stocks and bonds are traded.
Deregulation
Reduction of government rules, accelerating financial-market globalization.
Bond yields in expansion
Rates typically rise as economic growth boosts demand for funds.
Credit analyst
Bank employee who evaluates borrowers’ creditworthiness before loans are issued.
Supportive listening cues
Nodding, smiling, and eye contact that encourage and respect a speaker.
Inflation
Sustained rise in general price levels that erodes purchasing power over time.
Customer count (cost driver)
Number of patrons that causally affects costs, such as internet expenses in a café.
Digital dashboard
Visual tool that models financial data and enables “what-if” scenario analysis.
Process streamlining
Mapping, analyzing, redesigning, resourcing, and implementing more efficient workflows.
Lobbying
Activity through which trade associations influence legislation affecting their members.
Formal communication
Structured, official information flow through established organizational channels.
Online research
Fast, broad method for gathering current information using internet search tools.
Word-of-mouth promotion
Customer advocacy goal of positive experiences shared with others.
Specific market-share data
Including exact percentages for each company within a defined period.
Empathy
Considering how actions affect others’ feelings when making decisions.
Invoice
Document recording a sale’s details; helps track customer purchasing patterns.
Budgeting software
Application that organizes financial data to simplify the budgeting process.
Security guards
Personnel who deter theft by monitoring premises and exits.
Stakeholder expectations
Key factor shaping corporate governance structures and practices