Family studies

The three types of communication

verbal, non-verbal, and symbolic

perception

the way we see things

passing judgement

having a narrow minded attitude, closing one off from information they don’t believe in

I message

contains three things. the person’s feelings, the behavior, and the consequence

You message

contains only the behavior

What are five methods to being an active listener

eliminate distractions, watching for non-verbal cues, not interupting, being aware of your own non-verbal messages, asking questions/responding

four styles of conversation

confrontational - solution, conversational - fun, reflective - understanding, seeking - change

What are the 6 decision steps

Define the decision that has to be made, explore your options, consider the consequences, identify your values, decide and act, evaluate the outcome

stigma

a mark of disgrace associated with a circumstance.

stereotype

a largely held idea about something that is oversimplified and usually wrong.

prejudice

a preconceived opinion that is not based on facts or experiences

discrimination

a prejudicial treatment of others

what are the hierarchy of needs (in order from bottom of the pyramid to top)

phycological (basic needs), safety and security, love and belonging, self-esteem, self-actualization

phycological (basic needs)

needs for survival, water, oxygen, food, sleep

safety and security

protection, stability, order

love and belonging

friends, family, feeling loved, accepted, romantic relationships

self-esteem

status, success, recognition, respect

self-actualization

reaching a state of harmony, achieving full potential

Who created the hierarchy of needs?

Abraham Maslow