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Flashcards on Human Resource Management, focusing on Organizational Culture.
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Organizational Culture
The character or personality of an organization, based on the beliefs, attitudes, and values of its managers and employees.
Benefits of a Strong Organizational Culture
Creates a sense of belonging, promotes cohesion, reduces mistakes, and minimizes conflict.
NORMS (Determinants of Organizational Culture)
Nature of the business, Organizational structure, Rewards, Management style, and Sanctions.
Nature of the Business (Culture)
The mission, aims, and objectives of a business will influence its culture.
Organizational Structure (Culture)
Flat structures encourage collaboration, while tall structures promote independent teams.
Rewards (Culture)
Appropriate remuneration fosters a united culture, while inadequate rewards lead to high turnover.
Management Styles (Culture)
Decentralized firms empower employees, while centralized firms create reliance on management.
Sanctions (Culture)
Rigid rules can cause resentment, while too few consequences can lead to slack behavior.
Culture Clashes
Conflict between two or more cultures within an organization.
Culture Gaps
Differences between the desired culture of a business and the current culture.
Common Causes of Culture Clashes
Growth of firms, Mergers and acquisitions, and Changes in leaderships.
Internal growth leads to
A more formal and hierarchical organizational structure.
Consequences of Cultural Clashes
Misunderstandings, discontented staff, resistance to change.
Cultural Intelligence (Cultural Quotient)
The ability of an individual to adapt to different occupational, corporate, and national cultures.
Hofstede's Cultural Dimensions
National cultures affect corporate cultures.