ISDS 3115 Practice Test

A successful quality strategy begins with:

an understanding of the principles of quality

Which of the following DOES NOT increase profit by improving quality?

higher warranty costs

Which of the following could reduce costs and increase profit?

increased productivity

Research suggests which of the following regarding productivity as measured by units produced per labor-hour?

High-quality companies are more productive than low-quality companies

A successful quality strategy begins with:

an understanding of the principles of quality

Which of the following DOES NOT increase profit by improving quality?

higher warranty costs

Which of the following could reduce costs and increase profit?

increased productivity

Which of the following is NOT part of a successful quality strategy?

Minimize quality costs throughout the organization

The American Society for Quality (ASQ) defines quality as:

the totality of features and characteristics of a product or service that bears on its ability to satisfy stated or implied needs

Which of the following is an award for quality achievement in Japan?

Deming Prize

Which of the following costs is NOT a cost of quality?

research and development

Which of the following is NOT an external failure cost?

scrap

Which of the following is an implication of increasing quality in addition to improved operations?

Increased company reputation

Which of the following is considered to be the single standard of quality with international recognition?

ISO 9000 Certification

Kaizen is a Japanese term for which of the following concepts?

continuous improvement

Taguchi's quality loss function is based on a:

quadratic equation

Which of the following is NOT one of the techniques for building employee empowerment?

Eliminate formal organization structures such as teams and quality circles

To develop a standard or benchmark, firms need to start with:

determining what to benchmark

Which of the following is NOT true about Six Sigma?

It is only applicable in manufacturing

Which of the following could reduce costs and increase profit?

increased productivity

Which of the following is a mathematical technique used for finding the best location for a single distribution point that services several stores or areas?

Center-of-gravity method

Which of the following is NOT a key success factor in the country location decision?

Zoning restrictions

Supply chain managers outsource logistics to meet three goals:

drive down inventory investment, lower delivery costs, and improve delivery reliability and speed

Which of the following activities does NOT need to be virtually eliminated for a lean organization?

Cross-training

Which of the following statements is NOT a key success factor in the country location decision?

Zoning restrictions

Which of the following statements is NOT true regarding location decisions?

Finding the optimal number of facilities represents a critical and static decision

Worker flexibility can be developed via:

More cross-training and reducing job classifications

Which of the following is the purpose of a warehouse?

All of the above

Which of the following methods is a mathematical technique used for finding the best location for a single distribution point that services several stores or areas?

Center-of-gravity method

Which of the following is NOT a Lean inventory tactic?

Use a push system to move inventory

Which of the following is a Lean layout tactic?

Reduce lot size

Which of the following words means built-in quality tests?

Poka-yoke

Which of the following statements is true regarding lean sustainability?

Lean and sustainability both seek to maximize resource utilization and economic efficiency

Which of the following facilities could use the 5Ss?

All of the above

Which of the following is NOT a primary reason for a firm to locate near its raw materials and suppliers?

Labor productivity

Which of the following statements is NOT true regarding location decisions?

Finding the optimal number of facilities represents a critical and static decision

A response strategy requires suppliers be selected based primarily on:

Capacity, speed, and flexibility

Which of the following activities does NOT need to be virtually eliminated for a lean organization?

Cross-training

Which of the following statements is NOT a key success factor in the country location decision?

Zoning restrictions

Supply chain managers outsource logistics to meet three goals:

Drive down inventory investment, lower delivery costs, and improve delivery reliability and speed

Worker flexibility can be developed via:

More cross-training and reducing job classifications

Which of the following is the purpose of a warehouse?

All of the above

Which of the following methods is a mathematical technique used for finding the best location for a single distribution point that services several stores or areas?

Center-of-gravity method

Which of the following is NOT a Lean inventory tactic?

Use a push system to move inventory

Which of the following is a Lean layout tactic?

Reduce lot size

Which of the following words means built-in quality tests?

Poka-yoke

Which of the following statements is true regarding lean sustainability?

Lean and sustainability both seek to maximize resource utilization and economic efficiency

Which of the following facilities could use the 5Ss?

All of the above

Which of the following is NOT a primary reason for a firm to locate near its raw materials and suppliers?

Labor productivity

Which of the following statements is NOT true regarding location decisions?

Finding the optimal number of facilities represents a critical and static decision

A response strategy requires suppliers be selected based primarily on:

Capacity, speed, and flexibility

Which of the following activities does NOT need to be virtually eliminated for a lean organization?

Cross-training

Which of the following statements is NOT a key success factor in the country location decision?

Zoning restrictions

Supply chain managers outsource logistics to meet three goals:

Drive down inventory investment, lower delivery costs, and improve delivery reliability and speed

Worker flexibility can be developed via:

More cross-training and reducing job classifications

Which of the following is the purpose of a warehouse?

All of the above

Which of the following methods is a mathematical technique used for finding the best location for a single distribution point that services several stores or areas?

Center-of-gravity method

Which of the following is NOT a Lean inventory tactic?

Use a push system to move inventory

Which of the following is a Lean layout tactic?

Reduce lot size

Which of the following words means built-in quality tests?

Poka-yoke

Which of the following statements is true regarding lean sustainability?

Lean and sustainability both seek to maximize resource utilization and economic efficiency

Which of the following facilities could use the 5Ss?

All of the above

Which of the following is NOT a primary reason for a firm to locate near its raw materials and suppliers?

Labor productivity

Which of the following statements is NOT true regarding location decisions?

Finding the optimal number of facilities represents a critical and static decision

A response strategy requires suppliers be selected based primarily on:

Capacity, speed, and flexibility

Which of the following activities does NOT need to be virtually eliminated for a lean organization?

Cross-training

Which of the following statements is NOT a key success factor in the country location decision?

Zoning restrictions

Supply chain managers outsource logistics to meet three goals:

Drive down inventory investment, lower delivery costs, and improve delivery reliability and speed

Worker flexibility can be developed via:

More cross-training and reducing job classifications

Which of the following methods is a mathematical technique used for finding the best location for a single distribution point that services several stores or areas?

Center-of-gravity method

Which of the following is a Lean layout tactic?

Reduce lot size

Which of the following statements is true regarding lean sustainability?

Lean and sustainability both seek to maximize resource utilization and economic efficiency