Studied by 5 people
Whistle Blowing
employee who detects unethical actions
Corporate social audit
systematic analysis of a firms’s success in using funds for social responsibility
Ethics
Beliefs of what's right and wrong, good or bad, when and where.
Business ethics
Ethics in the context of a job.
Ethical behavior
Behavior that conforms to individual and social ethics.
Unethical behavior
Behavior that is defined as wrong and bad.
Managerial ethics
Ethics that guide individual managers in their work.
Hiring and firing practices
Practices that should be solely based on an individual's ability to perform a job.
Questionable hiring decisions
Hiring decisions that raise ethical concerns, such as hiring friends or relatives who are qualified.
Wages and working conditions
Managers exploiting the financial vulnerabilities of employees to prevent them from complaining or quitting.
Financial manipulation and employee impact
Encouraging employees to invest in company stock and then restricting their ability to sell during financial difficulties.
Employee behavior toward employers
Conflicts of interest, confidentiality, and honesty in the behavior of employees towards employers.
Conflict of interest
When an individual benefits to the detriment of the employer, such as prohibiting gifts from suppliers to buyers.
Safeguards in competitive industries
Implementing safeguards to prevent issues like designers selling company secrets, such as Disney's ownership of all illustrations.
Honesty concerns
Issues such as stealing supplies, padding expense accounts, abusing sick leave, and using business resources for personal matters.
Ethics in business relationships
Ethics that apply to customers, competitors, stockholders, suppliers, dealers, and unions.
Pharmaceutical industry and pricing
Debates between critics arguing profit at the expense of customers and the industry defending high prices as necessary for research and development costs.
Assessing ethical behavior
Gathering relevant information, analyzing facts, and making ethical judgments.
Utility
Assessing if an action optimizes benefits.
Rights
Assessing if an action respects the rights of all individuals involved.
Justice
Assessing if an action is fair.
Responsibility
Assessing if an action is consistent with people's responsibilities to each other.
Company practices and business ethics
Written codes and ethics programs within a company.
Social responsibility
How well a business attempts to balance its commitments to relevant groups and individuals in its social environment.
Organizational stakeholders
Those affected by the practices of an organization.
Major corporate stakeholders
Employees, investors, communities, customers, and suppliers.
Stakeholder model of responsibility
Treating customers, employees, investors, suppliers, and local communities fairly and honestly.
Customers
Treating them fairly and honestly.
Employees
Treating them fairly and respecting their basic human needs.
Investors
Providing information to shareholders about financial performance.
Suppliers
Creating mutually beneficial partnership arrangements.
Local and international communities
Involvement in programs and charities.
Concept of accountability
Expectation of an expanded role for business in protecting and enhancing the general welfare of society.
Responsibility toward the environment
Addressing issues such as air pollution, water pollution, land pollution, toxic waste disposal, and recycling.
Consumer rights
Protecting the rights of consumers through consumerism and addressing issues such as unfair pricing, collusion, and price gouging.
Consumer bill of rights
Ensuring safe products, informed decision-making, the right to be heard, the right to choose, education about purchases, and courteous service for consumers.
Balance work and life, help keep job skills, treat terminated employees with respect
Responsibilities toward employees.
Equal opportunities
Ensuring equal opportunities for all employees.
Insider trading
Using confidential information to gain from stocks.
Misrepresentation of finances
Misrepresenting finances to make the company seem more successful.
Sarbanes-Oxley Act
Requiring the chief financial officer to personally guarantee financial reporting.
Approaches to social responsibility
Obstructionist, defensive, accommodative, and proactive stances.
Obstructionist stance
Doing as little as possible regarding responsibility.
Defensive stance
Meeting only minimal legal requirements.
Accommodative stance
Exceeding government minimums if asked to do so.
Proactive stance
Seeking opportunities to contribute to the public well-being.
Small business ethics
Individual ethics in the context of small businesses.
Regulation
Laws and rules that dictate what can and cannot be done.
Political action committees
Soliciting money and distributing it to political candidates.
Lobbying
Using individuals to formally represent organizations to the government to help causes.
Legal compliance
The extent to which an organization conforms to all laws.
Ethical compliance
The extent to which members of an organization follow ethical and legal standards of behavior.
Philanthropic giving
Awards or gifts to charities.
Organizational leadership and culture
define the social responsibility stance of an organization
