Consumer Rights and Responsibilities Review

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Flashcards to review key concepts about consumer rights, responsibilities, ethical consumerism, and business practices.

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25 Terms

1
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What are consumer rights?

The right to safe products, accurate information, and refunds.

2
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What are consumer responsibilities?

The responsibility to pay for goods and services.

3
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What is ethical consumerism?

Making purchasing decisions based on moral values, such as sustainability and fair trade.

4
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What law protects consumers in Australia?

The Australian Consumer Law (ACL).

5
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Why is budgeting important?

It helps manage income and expenses to avoid debt and save for future needs.

6
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What is the difference between a debit card and a credit card?

A debit card uses your own money; a credit card borrows money that must be repaid.

7
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What is superannuation?

A retirement savings fund that employers contribute to for their employees.

8
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What is the law of supply and demand?

Prices increase when demand is high and supply is low, and decrease when demand is low and supply is high.

9
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Name three key economic indicators.

GDP, inflation rate, and unemployment rate.

10
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What are the main types of market structures?

Perfect competition, monopoly, oligopoly, and monopolistic competition.

11
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What are the three main types of businesses?

Sole trader, partnership, and company.

12
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What is the purpose of a business plan?

To outline goals, strategies, and financial forecasts for a business.

13
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Name two common marketing strategies.

Advertising and market segmentation.

14
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What is the difference between civil and criminal law?

Civil law deals with disputes between individuals, while criminal law deals with offenses against society.

15
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What is contract law?

The set of legal rules governing agreements between two or more parties.

16
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What is the role of courts in the legal system?

To interpret and enforce laws and resolve disputes.

17
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What are the three levels of government in Australia?

Local, state, and federal.

18
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What is democracy?

A system of government where citizens vote to elect their leaders.

19
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How can government policies impact businesses?

Through regulations, taxation, and economic policies.

20
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What are the four main types of employment?

Casual, part-time, full-time, and contract.

21
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What are workplace rights?

Rights to fair pay, a safe work environment, and protection from discrimination.

22
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What is the role of a trade union?

To protect workers' rights and negotiate better wages and conditions.

23
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Name three financial factors that affect decision-making.

Income, savings, and credit availability.

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How do legal factors impact business decisions?

Businesses must comply with consumer protection laws and employment contracts.

25
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What are some ethical and social factors that influence business decisions?

Sustainability, corporate responsibility, and fair trade practices.