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project management
designed to deliver work in an efficient, orderly manner
contingency reserve
calculated buffer of time and money that covers documented risks
management reserve
additional sum of time or money that covers the unknown unknowns
operational work
routine, predictable, and repetitive work
project work
accomplishes something new
-projects are unique, serve a specific purpose, and are temporary
functional organization
divides the organization into areas of specialization and expertise
projectized organization
the organization pools resources around projects as its main focus
matrix organization
includes both functional leaders and specialized roles
weak matrix organization
the functional manager retains the budget and staff management responsibilities
strong matrix organization
the project manager has substantial control over the project
project manager
responsible for planning, organizing, leading, and keeping your teams on track and within budget
program manager
individuals that leads programs or related groups of projects
project management office (PMO)
functional department for all project managers in a company
-3 types
supportive project management office
provides support when it is requested
controlling project management office
monitors project performance and coordinates resource selection while allocating project managers to projects
directive project management office
has full authority over projects, standards, and procedures
stakeholder
anyone with a vested interest in the project
senior management
highest level of leadership in an organization
sponsor
a single senior management member that reviews and validates initial business case
customers
parties who receive the benefits from the projects
end user
person will interact with the project’s final output
-sponsor, customer, and end user could be the same person in some instances
-udemy example: WGU is customer, I am end user
program
group of projects
-projects in a program are related to the same objective
portfolio
group of all projects and programs
-projects in a portfolio do not need to be related
enterprise portfolio
contains all programs and projects in an organization and is broken down into sub-portfolios at the division or branch level
portfolio management
offers strategic context and perspective that helps an organization to maintain a maximum number of projects and prioritze them into objectives or priorities