HS 3 LEADS AND RESPONSES

REFERS TO THE COMMUNICATION MADE BY THE COUNSELOR

Leads

REFERS TO THE EXTENT TO WHICH THE COUNSELOR IS AHEAD OF OR BEHIND THE COUNSELEE’S THINKING

Leads

REFERS TO THE EXTENT TO HOW MUCH THE COUNSELOR DIRECTS OR PUSHES THE CLIENT INTO ACCEPTING THE COUNSELOR’S REMARKS

Leads

3 PRINCIPLES TO GUIDE THE COUNSELOR’S LEADS

1. LEAD AS MUCH AS THE CLIENT CAN TOLERATE AT HIS PRESENT LEVEL OF ABILITY AND UNDERSTANDIN

2. VARY THE LEAD

3. START THE COUNSELING PROCESS WITH LITTLE LEAD

CLASSIFIRRR

C – CLARIFICATION

L – GENERAL LEAD

A – ACCEPTANCE

S – SUMMARY

S – SUPPOSITION

I – INTERPRETATION

F – FACILITATION

I – INTERPELLATION

R – RESTATEMENT

R – REASSURANCE

R – REFLECTION OF FEELINGS OR MIRRORING

to make things more transparent to the counselor and the counselee

CLARIFICATION

Counselor can verbalize his approval , amendment and rejection

CLARIFICATION

Serves as a mirror in which the counselee can see feelings and attitudes reflected

CLARIFICATION

In clarification, you can clarify?

• - Feelings

• - Physical Reaction

• - Mind

• - Communication

“How do you feel about the situation?”

“When you say you get ____, how exactly do you feel?”

“On a scale of 1-10, how strong is the feeling?”

“When do you feel ___? Is it before, after or during the situation?”

This are leads for?

Clarification of feelings

“What happens to your body when you feel ___?” This is a lead for

Clarification of Physical reaction

“What goes through your mind before, during, after the situation?”

“What are you afraid of?”

“How often do you have these thoughts?”
“How do you see the situation?”

This are leads for?

Clarification of Mind

“How do you exactly say ____?”

“How have you attempted to cope in the past?”

“How do you back up your words with actions?”

This are leads for?

Clarification of Communication

FID

F- FREQUENCY

I- INTENSITY

D- DURATION

In clarification of mind, we can identify?

FID- FREQUENCY, INTENSITY, DURATION

A response that means the counselee has to do something in a general way

General Lead

The counselee can choose his own way of telling the counselor any aspect of his problem

General Lead

“Tell me more about it”

“Would you like to elaborate?”

Are examples of?

General Lead

OPENNES TO WHATEVER IS SAID BY THE COUNSELEE; IT IS AN ACKNOWLEDGEMENT THAT WHAT IS SAID IS UNDERSTOOD

Acceptance

DOES NOT NECESSARILY MEAN AGREEMENT, CONSENT OR REASSURANCE

Acceptance

SMILE, NOD, SILENCE

Acceptance

Brief review of feelings and ideas expressed by the counselee

Summary

A synopsis after a long monologue

Summary

A suggestion is  not a direct advice which may motivate the counselee to further action towards the goal

Supposition

An understanding of what has been said

Interpretation

To get the real feelings beneath the verbalization like hate, love, blame, suspicion

Interpretation

A statement in answer to the counselee’s questions or as an explanation or tendency

Facilitation

The counselor illustrates, enlightens, teaches

Facilitation

Explanations may include moral issues if asked

Facilitation

May relate own experiences

Facilitation

Is the probing question

Interpellation

The counselor cross checks for honesty or seeks clarity on a fact

Interpellation

happens to clarify the FREQUENCY, INTENSITY, DURATION OR FID

Interpellation

Thought provoking questions will move the interview forward

Interpellation

You may ask probing questions to check for?

Inconsistencies

“You say your kids are the most important person in your life, but you do not have time for them?”

“You say you believe in equality of the sexes but you also feel ashamed of asking a man for a date?”
Are examples of?

Interpellation

Repeats what the counselee said, may be verbatim

Restatement

As the counselee hears his own statement, he receives accurate feedback of his own words and this gives the counselee opportunity to clarify or reiterate for emphasis

Restatement

To give courage and self-confidence

Reassurance

Non-verbal of this can be a nod, smile

Reassurance

Can also be shown through involvement

Reassurance

Responding to specific disclosures “ I am delighted”, “That is great”

Reassurance

Responding to clients as people “I admire your courage”, “I appreciate your honesty

Reassurance

Responding to client’s vulnerability “I am available if you really get low”; “ I am very concerned about what you are going through”

Reassurance

ATTEMPT TO UNDERSTAND THE MESSAGE FROM THE CLIENT’S POINT OF VIEW AND COMMUNICATE THAT ACCORDINGLY

Reflection of feelings or Mirroring

“so you really feel disgusted towards your self” is an example of?

Reflection of feelings or mirorring