9. Customer documents and Financial terms

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Last updated 12:43 AM on 8/25/26
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26 Terms

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Estimate

Approximate price that may change after inspection or further information

2
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Quote

Defined work for a stated price and conditions

Once accepted it can be a legally binding contract

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Scope of work

Exactly what is included in the price

Normally included on the Quote

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Exclusion

Something specifically not included

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Variation

A change to the original agreed scope of work or price after the quote has been accepted.

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Invoice

Formal Request for payment

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Tax Invoice

GST-compliant invoice issued by a GST-registered business

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receipt

Proof that a payment has been received

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Statement

Summary of invoices, payments and outstanding money

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Credit note

A document that reduces or cancels part or all of an invoice already issued.

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Accounts payable

Money Bug Stomp owes suppliers (someone)

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Payment terms

When and how payments must be done

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Accounts receivable,

Money customers owe Bug Stomp

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Bad Debt

money owed to the business that is unlikely to ever be collected.

A customer owes $500, but they have gone bankrupt or repeatedly failed to pay and the business writes it off.

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Revenue

Total sales before expenses,

excluding GST if GST registered

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Direct costs

Expense directly connected to completing jobs

examples include

  • Fuel
    Chemicals
    Supplies used
    Labour


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Overheads

Business costs not tied to one job

Examples include

  • Insurance

  • Software

  • Vehicle registration

  • advertising

  • Accounting


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Gross Profit

Gross Profit is Revenue after direct costs

Gross profit = Revenue = Direct Cost

19
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Net Profit

Net profit is revenue after direct costs and overheads

Net Profit = Revenue - Direct cost - Overheads

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Markup

Percentage added to cost to calculate selling price

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Net Profit Margin

Net profit as a percentage of revenue.

Formula:
Net Profit Margin = Net Profit ÷ Revenue × 100

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Cash Flow

The movement of money into and out of a business.

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Break-even point

Sales required to cover all expenses without making a profit

At break-even:

Revenue = Total expenses
Profit = $0

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Reconciliation

Matching bank transactions with invoices, payments and receipts

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P & L

P&L = Profit and Loss Statement

Profit and loss report showing revenue, expenses and profit

Revenue − Expenses = Profit or Loss

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Balance Sheet

Company assets, Liabilities and equity at a particular date