Latin word for "movement," a set of energetic force that originates both within and outside of an employee
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Self-efficacy best practice
Belief that a person has the capabilities needed to execute the behaviors required for task success
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Past accomplishments
The degree to which they have succeeded or failed in similar sorts of tasks in the past
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Vicarious experiences
Taking into account observations and discussions with credible others who have performed such tasks
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Verbal persuasion
Credible coworkers and leaders persuade employees that they can "get the job done"
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Emotional cues
Feeling of fear and anxiety create doubts about task accomplishment, whereas pride and enthusiasm can bolster confidence levels
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Persistence and Intensity
How hard and for how long will you work, explained by three best practices
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Goal setting best practice
Views goals as drivers of the intensity and persistence of effort
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Goals
The objective or aim of an action and typically refer to attaining a specific standard of proficiency, often within a specified time limit
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Self-set goals
The internalized goals that people use to monitor their own task progress
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Task strategies
Learning plans and problem-solving approaches used to achieve successful performance
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Task feedback
Updates to the employees on their progress toward goal attainment
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Task complexity
The extent to which a leader has tried, hopefully successfully, to simplify the information and actions involved in a task and how much the task changes
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Task goal commitment
The degree to which a person accepts a goal and is determined to try to reach it.
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Rewards
Tying goal achievement to the receipt of monetary or non monetary rewards
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Publicity
Publicizing the goal to significant others and coworkers to create some social pressure to attain it
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Support
Providing supportive supervision to aid employees if they struggle to attain the goal
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Collaborating
Setting the specific proficiency level and due date for a goal so that the employee feels a sense of ownership over the goal
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Resources
Providing the resources needed to attain the goal and remove any constraints that could hold back task efforts
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Equity best practice
Acknowledges that motivation doesn't just depend on your own beliefs and circumstances, but also on what happens to other people
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Inputs
Performance, skills and abilities, education, training, and seniority
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Outcomes
Status symbols, satisfying supervision, workplace perks, intrinsic rewards
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Equity distress
Tension within a person that can only be alleviated by restoring balance to the ratios
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Self-determination
A sense of choice in the initiation and continuation of work tasks
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Piece rate
Pay a specific rate for each unit produced, each unit sold, or each service provided
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Merit Pay
Offer an increase to base salary in accordance with performance evaluation ratings
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Individual bonuses
Offer a bonus for meeting individual goals
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Recognition
Offer tangible awards to recognize achievement
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Gainsharing
Offer a bonus for meeting unit goals
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Respect rule
Pertains to whether authorities treat fellow employees in a civil, dignified, and sincere manner
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Propriety rule
Reflects whether authorities refrain from making improper or offensive remarks
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Justification rule
Mandates that authorities explain decision-making procedures and outcomes in a comprehensive and reasonable manner
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Truthfulness rule
Requires that those communications be honest and candid
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Growth mindset
Enjoy working on new kinds of tasks, even if they fail during their early experiences
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Fixed mindset
People tend to work mainly on tasks at which they're already good at
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Selective perception
The tendency for people to see their environment only as it affects them and as it is consistent with their expectations
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Projection bias
The false assumption people tend to make when it comes to other people, believing others think, feel, and act the same way they do
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Representativeness bias
The tendency to assess the likelihood of an event by comparing it to an existing prototype (think stereotype) that already exists in our minds
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Escalation of commitment
The decision to continue to follow a failing course of action
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Fundamental attribution error
Argues that people have a tendency to judge others' behavior
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Personality
Demonstrates people's social reputations and the way they are perceived by others
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Traits
Recurring regularities or trends in people's responses to their environment
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Conscientiousness
Dependable, organized, reliable, hardworking
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Accomplishment striving
A strong desire to accomplish task-related goals as a means of expressing personality
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Agreeableness
Warm, kind, cooperative, helpful, sympathetic
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Extraversion
Talkative, sociable, assertive, bold, and dominant
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Status striving
A strong desire for power and influence in a social structure
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Spatial ability
Having a good understanding in your environment (ex. Pilots)
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Perceptual ability
Being able to understand and recall patterns of information (ex. Musicians, police officers)
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4 Emotional abilities
Self awareness, other awareness, emotional regulation, use of emotions
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Emotional regulation
Being able to recover quickly from emotional experiences
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Use of emotions
The ability to improve being successful at whatever by strategically harnessing and channeling emotions
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Cognitive ability
Strong predictor of job performance, particularly task performance
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General cognitive ability
Maximum performance, reflecting performance in brief, special circumstances that demand one's best effort
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Formalization
The degree to which rules and procedures are used to standardize behaviors and decisions in an organization
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Centralization of authority
Refers to where decisions are formally made in organizations
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Spans of control
How many employees each member in the organization has responsibility for
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Business environment
Consists of its customers, competitors, suppliers, distributors, and other factors external to the firm
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Corporate strategy
An organization's objectives and goals
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Size of the firm
As organizations become larger, they need to become more mechanistic in nature
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Socialization
(occurs in 3 stages) employees learn the social knowledge that enables them to understand and adapt to the organization's culture
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Anticipatory stage
Happens prior to an employee spending even one second on the job
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Understanding and adaptation
final stage where newcomers have learned the way things happen within an organization and who to go in order to make things happen