Marketing Final

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46 Terms

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5 market entry strategies

Licensing, Investment, global partnerships, joint ventures, exporting

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Licensing

Agreement where 1 company makes an asset available to another country in exchange for royalties or fees

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Advantages of licensing

Overcome export barriers & autonomy for adapting to local tastes

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Disadvantages of licensing

Limited market control & agreement may be short

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Foreign direct investment

Partial or full ownership of operations outside of home company. Forms include joint ventures, minority/majority equity stakes, outright aquisition

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Joint ventures

Single target country where partners share ownership of a new business. They build on each other’s strengths. Ex: GM & Toyota. May be only way to enter market given barriers, but must share rewards as well as risks

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Equity via stake or full ownership

Minority, full ownership, or majority. Globalization is driving acquisitions, ownership overcomes tariff & quota barriers

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Strategic alliances

Partners remain independent, share benefits, relationship is reciprocal, two or more companies develop a long-term strategy aimed at world leadership. (Mission, strategy, governance, culture, organization, management)

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Western company issues (strategic alliance)

Partners had different goals, each must contribute/depend, no corporate memory, differences in management

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Market expansion strategies

Country & market concentration, country concentration & market diversification, country diversification & market concentration, country & market diversification

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Brand

Bundle of images & experiences in customer’s mind. Promise about a product. Differentiation b/t competing products. Ex: APPLE

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Brand equity

Value that accrues to a product as a result of investments in marketing. Created by brand vs. customer over time. (Logos, packaging) Ex: Nike swoosh

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Co-branding

Two or more company or product brands (NutraSweet & Coca-Cola)

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Maslow’s hierarchy

Helps marketers understand how & why local products go beyond the home-country. McDonald’s understands.

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Country of origin

Perception about countries extend to products & brands known to come from them. Like French = Chic

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Market skimming

Charging a premium price, introduction of product

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Penetration pricing

Low price to enter market quickly, appropriate to saturate market prior to imitation by competitors

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Captive pricing

Products whose sale is dependent upon the sale of primary product (Video games & controller)

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Cost-plus pricing & export price escalation

Total cost depends on destination, mode of transport, tariffs, fees, charges, documentation. Cost-plus pricing is based on analysis of internal & external cost. Export price is increase in final selling price of goods.

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Incoterms

Activities when goods cross borders. Licesnse, permit, packing, transport, customs, freight, etc.

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Three global pricing policy alternatives

extension or ethnocentric pricing, Adaptation/polycentric pricing, geocentric pricing

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Extension or ethnocentric pricing

Per-unit price of an item is the same no matter where buyer is located. Importer absorbs duties

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Adaptation/polycentric pricing

Permits managers/distributers to establish price as they feel is desirable. Sensitive to market conditions

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Geocentric pricing

Immediate course of action, recognizes several factors are relevant to pricing (local costs, income levels, competition)

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Categories of channel utility

Place utility, time utility, form utility, information utility,

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Types of retail operations

Department stores, specialty retailers, supermarkets, convenience stores, full-line discounters, warehouse clubs, dollar stores, hard discounters, supercenters, superstores, hypermarkets, malls, outlet stores

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Retail trends

Outdoor lifestyle centers w/ food courts & entertainment, environmental factors (saturation in home-country market, recession), convienence stores located in malls, airports, offices.

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Global retail expansion strategies

Organic growth (own resources to open a store), franchising (when barriers are low yet market is culturally distant), chain aquisition (buying multiple outlets of a company), joint ventures (culturally distant, hard to enter)

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Integrated marketing communication

More popular b/c of challenges of communicating across borders. It aligns advertising, public relations, and digital marketing to create a consistent brand experience

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Advertising appeals

Rational (logic, speaks to customer’s intellect, pharmacy) emotional (tugs at heartstrings, humor)

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Selling proposition

Reason for buying

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Creative execution

Way an appeal or proposition is presented

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Public relations

Fosters goodwill & understanding, creates favorable publicity (earned media). New releases, media kits, press conferences, tours of facilities. Growing post recession, builds trust, harmony, resolves disputes.

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Advocacy advertising

Presents the company’s point of view on a particular social, environmental, or cultural issue

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Convergence

The coming together of previously separate industries & product categories

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Disruptive technologies

Redefine performance, new entrants, enable something to be done that wasn’t possible, enables new markets to emerge

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Sustaining technologies

Incremental/radical innovations that improve product performance, most new tech made by companies are sustaining, vast majority of innovations are

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Innovator’s dilemma

Staying committed to a current technology, focused on established customers, fails to provide adequate levels of investment to new & risky tech

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5 forces model

Threat of new entrants, barriers to entry, threat of substitutes, power of buyers, power of suppliers, competiton

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Competitive advantage

Achieved when there is a match b/t a firm’s competencies & factors critical success within its industry. to achieve, generic strategies, strategic intent

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Generic strategies

Broad market (cost leadership, low price, product differentiation), narrow market (cost focus, low price, focused differentiation)

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Strategic intent

Continuous improvement principles, layers of advantage, searching for loose bricks, changing rules of engagement, collaborating

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Factor conditions

Human resources (wages, workers), physical resources (land, water, natural stuff), knowledge resources (scientific, technical), capital (amount, cost), infrastructure (healthcare, banking, transport), demand (how firms respond to buyer needs)

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Red oceans

Existing markets where players understand the rules

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Blue oceans

Markets or industries that don’t exist. better to avoid red ocean of cost cutting & imitation and create a new space

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