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Algorithm
Methodical rule or procedure
Heuristic
a mental shortcut or practical method used to solve problems or make decisions quickly
Insight
sudden aha! reaction
Confirmation bias
tendency to search support for your own views and ignore contradictory evidence
Fixation
inability to view problems from a new angle
Intuition
fast, automatic feelings and thoughts
Overconfidence
overestimating the accuracy of our beliefs and judgements
Belief perseverance
ignoring evidence that proves our beliefs are wrong
Framing
wording a question or statement so that it provokes a desired response
Creativity
ability to innovate valuables ideas
Normal curve
the bell-shaped curve showing how traits, abilities, or behavior are distributed across a population
Reliability
the extent to which a test yields consistent results
validity
how well a test measures what it is supposed to measure
Predictive Validity
how well past events predict future outcomes
Cross-sectional study
research that compares people of different ages at the same point in time
Longitudinal study
research that follows and retests the same people over time
Motivation
a need or desire that energizes and direct behavior
Instinct
a complex unlearned behavior that is rigidly patterned throughout a species
Psychological need
a basic bodily requirement
Drive-reduction-theory
a psychological need creates an aroused state that motivates an organism to satisfy the need
Homeostasis
maintain a constant internal state
Incentive
positive or negative stimuli that motivates behavior
Affiliation need
the need to belong
Maslow’s pyramid of human needs, hierarchy of needs
psychological
safety
belongingness and love
Esteem
Self-actualization
Self-transcendence
ostracism
deliberate social exclusion
B lymphocytes
fight bacterial infections
T lymphocytes
attack cancer cells, viruses, and foreign substances
Macrophage cells
attack harmful invaders and worn-out cells
Natural killer cells
attack diseased cells
Foot-in-the-door phenomenon
agreeing to a small request can lead to agreeing to a larger request (small yes, big yes)
Just-world-phenomenon
believe that the world is just (people get what they deserve)
ingroup
us
outgroup
them
scapegoat theory
an outlet for anger by blaming someone else
Proximity and mere exposure effect
the phenomenon that repeated exposure to novel stimuli increases the liking of them
Equity
people receive from a relationship in proportion to what they give to it
Altruism
unselfish concern for the welfare of others
Bystander effect
less likely to help someone if other bystanders are present
Reciprocity rule
people will help, not hurt, those who have helped them
Social trap
conflicting parties pursue their own self-interests rather than the good of the group
Self-fulfilling prophecies
a belief that leads to its own fulfillment
Regression
retreating to an earlier psychosexual stage, where some psychic energy remains fixated; reverting to a less mature response
Reaction formation
switching unacceptable impulses into their opposites; behaving the opposite of how you feel
Projection
distinguishing one’s own threatening impulses by attributing them to others
Rationalization
offering self-justifying explanations in place of the real, more threatening unconscious reasons for one’s actions
Displacement
shifting sexual or aggressive impulses toward more acceptable or less threatening object or person
Denial
refusing to believe or even perceive painful realities
Narcissism
excessive self-love and self-absorption
Self-concept
all our thoughts and feelings about ourselves, in answer to the question, “Who am I?”
Empirically derived test
a test created by selecting from a pool of items, those that discriminate between groups
Sigmund Freud’s psychotherapy technique
patient’s free associations, resistances, dreams, and transferences (and therapist’s interpretations) released previously repressed feelings, allowing the patient to gain self-insight
Carl Roger’s client-centered technique
client-centered therapy (client, not patient); active listening; echoing, restating and clarifying what the client says; unconditional positive regard
Aaron Beck’s cognitive techniques
goal include reverse client’s negativity about themselves, their situations, and their futures; use gentle questioning seeking to reveal irrational thinking; persuade clients to change the way they view life; reverse negativity
cognitive behavioral therapy
used an integral approach to alter the way clients think and act
Adversive Conditioning
associates an unpleasant state with an unwanted behavior; creates a negative response to harmful stimuli
Operant conditioning
learning through rewards and punishment for behavior; behavior modification; token economy