C-RESMT Module 3 Restaurant Life Cycle

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Last updated 9:54 AM on 9/25/26
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23 Terms

1
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The Restaurant Life Cycle

  • Introduction

  • Growth

  • Maturity

  • Revitalization

  • Decline


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Introduction

  • Startup

  • High Investment

  • Testing

  • Building Buzz


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Growth

  • Expanding Customer Base

  • Increasing Efficiency

  • Gaining Brand Recognition


4
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Maturity

  • Peak Popularity

  • Operational Excellence

  • Brand Loyalty

  • Market Stimulation


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Revitalization

  • Menu Innovations

  • Renovation

  • Staff Training

  • Strategic Updates


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Decline

  • Outdated Concept

  • Poor Service

  • Aging Decor

  • Stiff Competition


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Elements of Management

  • Planning

  • Organizing

  • Decision Making

  • Communicating

  • Motivating

  • Performance Management

  • Control


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Planning

  • strategizing

  • forecasting

  • goal setting


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Organizing

  • Depending on size and complexity of operations


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Decision making

  • Programmed (regular) or non-programmed (one off)


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Communicating

  • Guest Interaction

  • Front and Back of the House Coordination

  • Sensitive Information


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Motivating

  • What makes people tick

  • Hand in hand with productivity


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Perfomance management

  • Setting standards and assessing outcomes


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Control

  • Profitability

  • compliance with regulations


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The Pareto Principle

  • Vilfredo Pareto, secret to success by achieving more with less

Efforts - 20%

Results - 80%

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leadership

Almost everything depends on the physical labor of nonmanagerial workers: people who cook, serve tables, mix drinks, wash dishes, and mop floors.

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Difference is the human element of ———

Service, service, service

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Managers

People who do things things right

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Leaders

People who do the right things

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Leading

process by which a person with vision can influence the activities and outcomes of others in a desired way.

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traits of an effective leader

  • Drive

  • Desire to Influence others

  • honesty and moral character

  • self confidence

  • intelligence

  • relevant knowledge


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Management by Walking Around

MBA or MBWA

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Leadership by Walking Around

  • LBA or LBWA

  • spending a significant part of your day talking to your employees, guests, and peers.