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Vocabulary flashcards covering key concepts from the lecture: definitions of business, profit, organizational forms, factors of production (including land, labor, capital, knowledge, entrepreneurship), product concepts (goods, services, hybrids), stakeholders, pestle environment, competitive structures, ethics, and CSR.
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Business
The organized efforts of people to produce or provide goods/services to satisfy needs while aiming for profit.
Profit
Money left over after all expenses are paid; revenue minus costs.
For-profit organization
An organization that aims to earn profits for owners or shareholders; profits may be distributed.
Not-for-profit organization
An organization that reinvests any profits back into its mission and has no owners to distribute profits to.
Factors of production
Land, labor, capital, knowledge, and entrepreneurship used to produce goods and services.
Land
Natural resources and raw materials used in production.
Labor
Human effort used in the production of goods and services.
Capital
Financial resources and physical assets used to produce goods/services.
Knowledge
Human know-how and information used in production.
Entrepreneurship
Willingness to assume risk and organize resources to create new products or processes.
Product
Any good or service produced to meet customer needs.
Good
A tangible product that you can touch.
Service
An intangible product; an action or performance that satisfies needs.
Hybrid product
A product that combines tangible goods with accompanying services.
Stakeholders
Groups affected by a business's actions (owners, customers, employees, suppliers, distributors, lenders, communities, regulators, interest groups, media).
Owners/Stockholders
People who own a stake in the company; in not-for-profit there are no owners.
Pestle analysis
A framework classifying external factors into Political, Economic, Sociocultural, Technological, Legal, and Ecological.
Political environment
Government policies, regulations, and political factors affecting business.
Economic environment
Macro conditions shaping the economy (growth, inflation, unemployment, etc.).
Sociocultural environment
Societal cultures, demographics, values affecting business decisions.
Technological environment
Advances in technology affecting production and markets (AI, automation, etc.).
Legal environment
Laws and regulations governing business operations.
Ecological environment
Natural environment and sustainability considerations.
Competitive structures
Market configurations based on number of buyers/sellers and product similarity.
Perfect competition
Many buyers and sellers; homogeneous products; no single firm controls price.
Oligopoly
Few large sellers; high barriers to entry; products may be similar or differentiated.
Monopolistic competition
Many sellers with differentiated products; competition on attributes and branding.
Monopoly
Single seller with market power; high barriers; price setting.
Ethics
Moral principles guiding business actions; not limited to legality; shaped by culture and society.
Code of conduct
Formal policy outlining expected ethical and professional behavior.
Sunshine test
Would you be comfortable if your decision became public and scrutinized?
Five-question ethics framework
Is it legal? Is it balanced and fair? How would I feel about myself? How would I feel if it were public (sunshine)? Is it aligned with organizational standards?
Corporate Social Responsibility (CSR)
A company's commitment to act ethically and contribute to economic development while improving the quality of life of employees, local communities, and society.
Corporate social responsibility components
CSR components described in the course (e.g., policy, philanthropy, social initiatives, and governance/ethics practices).