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Content Dimension
the explicit information being discussed
Relational Dimension
how you feel about the person/content your talking to/about
Cognitive Complexity
the ability to construct a variety of frameworks for viewing an issue
Encoding
putting thoughts into symbols
Decoding
making sense of the message
Noise
distractions that disrupt the transmission of a message
Self-concept
the relatively stable set of perceptions you have about yourself
Personality
characteristic ways in which you think and behave across a variety of situations
Self-esteem
your evaluation of your self-worth
Reflected Appraisal
the theory that your self-concept reflects the way you think others see you rather than the way you see yourself
Social Comparison
evaluating yourself in terms of how you compare to others
Identity Management
the communication strategies we use to influence how other people see us
Perceived Self
a reflection of the self-concept; the person you believe yourself to be
Presenting Self
the socially approved and acceptable version of ourselves that we want others to see
Self-Disclosure
the process of deliberately revealing significant information about yourself that would not normally be known by others
Privacy Management
the choices people make to reveal or conceal information about themselves
Perceptual Schema
the categories and classifications we use to organize perception
Punctuation
the determination of causes and effects in a series of interactions
Narrative
a story that explains behavior
Perception Checking
the process of reviewing your assumptions and sharing your interpretations
Self-serving Bias
we judge ourselves more charitably than we judge other people
Halo Effect
the power of a positive first impression to influence subsequent impressions of the same person or experience
Listening Fidelity
the degree of congruence between what a listener understands and what the sender intended
Mindless Listening
we react to messages automatically or routinely
Mindful Listening
we react to messages after giving them careful and thoughtful attention
Unique/Irreplaceable
the talk is specifically adaptable to the person you are talking to; it is not interchangeable with someone else
Disclosing
the communication involves the purposeful sharing of ourselves. personal info, opinions, and thoughts
Interdependent
the communicative fate of the two people is connected. What i say, do, and how you feel affects me and vice versa
Intrinsically Rewarding
the benefits of interpersonal communication/ relationships are in experiencing and knowing the other person, rather than mostly practical, or goal-oriented
Cultural Level Dyad
basic level of engagement; we relate on this level, because we are all a part of the same generational culture and society
Sociological Level Dyad
tied to group membership; we relate on this level because we belong to the same social group
Psychological Level Dyad
true interpersonal communication; it is intimate and personally revealing. We give a bit of ourselves when talking on this level.
Impersonal Dyad
basic impersonal engagement with another person; primarily uses “phatic communication” or small talk
Selection
what you notice/ pay attention to. intensity, repetition, change/difference, motivated.
Organization
arranging what you’ve noticed in a meaningful way
Interpretation
attaching meaning to sense data
Negotiation
communicators influence each others perceptions. the back/forth of trying to acheive a shared perspective
Manner
a communicators words and nonverbal actions
Appearance
the personal items that people use to shape their image
Setting
use of the physical environment to influence how others see us
Obsolete Information
past failures and successes that linger in the present
Distorted Feedback
overly critical feedback and comments, exaggerated praise built up over time
Emphasis on Perfection
perfection is unattainable, striving and failing to reach it created a sense of “not good enough”
Social Expectations
it is more acceptable to talk about shortcomings rather than strengths
Cognitive Conservatism
we seek and attend to information that conforms to our existing self-concept, we resist revising our self-concept
Self-fulfilling Prophesies
an expectation of an event and behavior based on that expectation, that makes the outcome more likely to occur
Reflected Appraisal
the theory that your self-concept reflects the way you think others see you, rather than the way you see yourself, a mirroring of other’s judgements
Social Comparison
the process of evaluating yourself in terms of how you compare with others