Comm exam 1

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Last updated 8:34 PM on 9/24/26
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48 Terms

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Content Dimension

the explicit information being discussed

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Relational Dimension

how you feel about the person/content your talking to/about

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Cognitive Complexity

the ability to construct a variety of frameworks for viewing an issue

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Encoding

putting thoughts into symbols

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Decoding

making sense of the message

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Noise

distractions that disrupt the transmission of a message

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Self-concept

the relatively stable set of perceptions you have about yourself

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Personality

characteristic ways in which you think and behave across a variety of situations

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Self-esteem

your evaluation of your self-worth

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Reflected Appraisal

the theory that your self-concept reflects the way you think others see you rather than the way you see yourself

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Social Comparison

evaluating yourself in terms of how you compare to others

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Identity Management

the communication strategies we use to influence how other people see us

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Perceived Self

a reflection of the self-concept; the person you believe yourself to be

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Presenting Self

the socially approved and acceptable version of ourselves that we want others to see

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Self-Disclosure

the process of deliberately revealing significant information about yourself that would not normally be known by others

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Privacy Management

the choices people make to reveal or conceal information about themselves

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Perceptual Schema

the categories and classifications we use to organize perception

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Punctuation

the determination of causes and effects in a series of interactions

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Narrative

a story that explains behavior

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Perception Checking

the process of reviewing your assumptions and sharing your interpretations

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Self-serving Bias

we judge ourselves more charitably than we judge other people

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Halo Effect

the power of a positive first impression to influence subsequent impressions of the same person or experience

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Listening Fidelity

the degree of congruence between what a listener understands and what the sender intended

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Mindless Listening

we react to messages automatically or routinely

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Mindful Listening

we react to messages after giving them careful and thoughtful attention

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Unique/Irreplaceable

the talk is specifically adaptable to the person you are talking to; it is not interchangeable with someone else

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Disclosing

the communication involves the purposeful sharing of ourselves. personal info, opinions, and thoughts

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Interdependent

the communicative fate of the two people is connected. What i say, do, and how you feel affects me and vice versa

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Intrinsically Rewarding

the benefits of interpersonal communication/ relationships are in experiencing and knowing the other person, rather than mostly practical, or goal-oriented

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Cultural Level Dyad

basic level of engagement; we relate on this level, because we are all a part of the same generational culture and society

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Sociological Level Dyad

tied to group membership; we relate on this level because we belong to the same social group

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Psychological Level Dyad

true interpersonal communication; it is intimate and personally revealing. We give a bit of ourselves when talking on this level.

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Impersonal Dyad

basic impersonal engagement with another person; primarily uses “phatic communication” or small talk

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Selection

what you notice/ pay attention to. intensity, repetition, change/difference, motivated.

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Organization

arranging what you’ve noticed in a meaningful way

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Interpretation

attaching meaning to sense data

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Negotiation

communicators influence each others perceptions. the back/forth of trying to acheive a shared perspective

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Manner

a communicators words and nonverbal actions

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Appearance

the personal items that people use to shape their image

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Setting

use of the physical environment to influence how others see us

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Obsolete Information

past failures and successes that linger in the present

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Distorted Feedback

overly critical feedback and comments, exaggerated praise built up over time

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Emphasis on Perfection

perfection is unattainable, striving and failing to reach it created a sense of “not good enough”

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Social Expectations

it is more acceptable to talk about shortcomings rather than strengths

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Cognitive Conservatism

we seek and attend to information that conforms to our existing self-concept, we resist revising our self-concept

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Self-fulfilling Prophesies

an expectation of an event and behavior based on that expectation, that makes the outcome more likely to occur

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Reflected Appraisal

the theory that your self-concept reflects the way you think others see you, rather than the way you see yourself, a mirroring of other’s judgements

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Social Comparison

the process of evaluating yourself in terms of how you compare with others