ict ch10

what is an email?

technique of sending and receiving messages and files via the Internet.

where are emails employed?

personal communication, business communications, and marketing.

what to do when writing a email?

-use acceptable language (eg: professional when sending emails for work)

-substance (main point)

-email frequency

why is email security critical?

preventing sensitive data from being accessed or manipulated

what is netiquette?

proper conduct and politeness when using email.

rules of netiquette:

-do not be abusive

-do not spam

-be clear and concise with message

-emails can be read by anyone, posts are public

-check spelling/grammar

-respect privacy, do not publish information that could embarass somebody

-forgive mistakes

-do not use capital letters to highlight comments

-do not plagiarise

-do not use too many emoticons

what can email groups be used for?

enable mass communication to a specific group of subscribers.

email guidelines set by employers:

-up to companies to decide if personal emails are permitted

-may specify which devices are allowed

-standard company styles in sending emails

-clear boundary on what email content is not permitted

-use own accounts to send emails

-clear rules on information confidentiality

-staff must be aware on method and duration of storing emails

-incoming emails should only be read by recipients

-company policy on how to deal with viruses

-company can monitor and read all emails

-suitable training will take place to reinforce company policy

what are the uses carbon copies?

-used to send the email to multiple recipients.

-forward enables users to send an already existing email to a new recipient.

-to attach files to be sent with an email, we make use of attachments.

uses of blind carbon copies

-made to send the email to multiple recipients without them acknowledging that it has been sent to other recipients.

-forward enables users to send an already existing email to a new recipient.

-to attach files to be sent with an email, we make use of attachments.

what is spam?

unwanted email delivered via the Internet, can range from annoying to harmful, as they may contain viruses.

disadvantages of spam

-wasting time

-annoying people

-using up valuable bandwidth on the internet, slowing it down

-may have viruses/part of a phishing scam

-can take up significant space in user inboxes

how to minimise spam received?

-use spam filters

-avoid disclosing your email address publicly

-don’t click on links in spam emails or reply to them

characteristics of the internet:

-decentralised service that is accessible to the public from any internet connected device, allows users to communicate

-allows people to create or share resources, collaborate, and interact by connecting devices

-gives access to the world wide web which allows Information to be available 24/7, can be accessed through any device connected to the internet.

-allows individuals globally to connect/chat with one another instantaneously

-runs on Wide Area Network (WAN) (single central authority does not control it), there is unlimited growth in new connections to the network.

-gives access to a large amount of resources and supports a wide range of media

uses of the internet

-A vital communication tool for emails, instant messaging, and other means.

-Transmits data in formats like text, photos, audio, and video.

-Acts as a massive database of information on almost any subject.

-Transforms business via online purchasing, electronic payments, digital transactions, and global consumer reach.