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Flashcards based on the Derrimut gym role description and interview response notes, focusing on responsibilities, skills, and professional attitudes.
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Customer Service Role
A role where you are the face of derrimut, greeting members with hi and goodbyes on a first name basis, answering all questions, and assisting with sales enquiries such as memberships and casual entry.
Gym Culture and Environment Driving
Engaging in conversation on the main floor and performing weight clean ups by putting weights back to ensure the gym is at a high standard.
Mandatory Requirement
Possessing a cpr cert and having availability at all times for the role.
Required Skills
Customer service, reliability, teamwork, efficiency, and time management.
Ideal Working Environment
A positive and supportive team where everyone helps each other in a busy environment with people interaction instead of sitting behind a desk.
Professional Motivation
Seeing people achieve their goals, whether it is improving fitness or simply having a good experience at the gym.
Candidate Strengths
A positive attitude, reliability, strong customer service, willingness to learn, approachability, and the ability to work well in a team.
Demonstrating Leadership
Taking action, setting a good example, helping teammates, taking responsibility for work, and noticing things that need to be done without being asked.
Conflict Handling
Staying calm, listening carefully to understand the other person's point of view, not taking things personally, and focusing on finding a solution.
Appeal of Derrimut
A gym with a strong community and great atmosphere that is busy, allowing staff to meet new people and stay active.