Other distribution channels

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11 Terms

1

Direct selling

Some producers market their products directly to consumers. Direct selling can take a number of forms.

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2

Types of direct selling

  • Shopping party

  • Telephone selling

  • Mail order catalogue

  • Direct mail

  • Door-to-door selling

  • Direct response adverts

  • The internet

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3

Shopping party

Representatives organise parties and invite people to enjoy themselves and buy products such as jewellery, cosmetics and lingerie

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4

Telephone selling

Producers contact customers directly and try to sell over the telephone.

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5

Mail order catalogue

Catalogues are distributed to customers who may buy the products listed - sometimes on credit (they get the product now and pay for it later).

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6

Direct mail

Producers send promotions direct to customers inviting them to buy products. Banks may use this method to sell loans and insurance.

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7

Door-to-door selling

Sales people knock on customers' doors inviting them to buy products.

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8

Direct response adverts

Adverts are placed in newspapers, magazines or on television inviting people to buy products.

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9

The internet

Products are sold online from manufacturers' websites.

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10

Wholesaler

  • Wholesalers usually buy from manufacturers and sell to retailers.

  • Some wholesalers are called cash and carry stores. This is because customers can come to the store, buy goods, pay cash and take goods away with them.

  • Wholesalers may break bulk, repack goods, redistribute smaller quantities, store goods and provide delivery services.

  • A wholesaler stocks goods produced by many manufacturers. Therefore retailers get to select from a wide range of products.

 

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11

Agent or Broker

  • The role of an agent or broker is to link buyers and sellers.

  • They are used in a variety of markets.

  • For example, travel agents sell holidays and flights for holiday companies, airlines and tour operators. Estate agents sell properties on behalf of vendors.

  • Agents are also used to sell insurance, mortgages and other financial products.

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