ServiceNow CIS-DF Data Foundation Part 6

What is the purpose of using a Health Inclusion Rule in the context of CMDB health management?

A. Establishing priority for dynamic reconciliation rules.

B. Automatically generating Remediation Tasks.

C. Disabling IRE for custom classes.

D. Ensuring that only relevant and managed CIs are included in the health indicator (KPI) assessment, which improves metric accuracy.

D. Ensuring that only relevant and managed CIs are included in the health indicator (KPI) assessment, which improves metric accuracy.

Which two types of audits are calculated and displayed on the CMDB Health Dashboard Compliance Scorecard? (Select 2)

A. Compliance

B. Compliance Architecture

C. Scripted Audit

D. Desired State

C. Scripted Audit

D. Desired State

What is the primary purpose of the Intelligent Search feature (NLQ) available in the CMDB Workspace?

A. To visually display CI relationships in a graphical format.

B. To perform manual reconciliation of duplicate CI records.

C. To create and schedule recurring reports automatically.

D. To allow users to search the CMDB using everyday language and continuously improve results based on user behavior.

D. To allow users to search the CMDB using everyday language and continuously improve results based on user behavior.

When a CMDB administrator configures a Dictionary Override on the ′Serial Number′ attribute to make it mandatory for the ′Server′ class, what critical aspect of configuration is leveraged?

A. It enables the use of Dynamic Reconciliation Rules for that attribute.

B. It automatically synchronizes the attribute with the Asset record.

C. It overrides the default behavior inherited from the parent ′cmdb_ci′ table for that specific child class and its extensions.

D. It simplifies the selection process by defining the ′Principal Class′.

C. It overrides the default behavior inherited from the parent ′cmdb_ci′ table for that specific child class and its extensions.

The CMDB and CSDM Data Foundations Dashboards are distinguished by their fixed, non-customizable nature. Which specific scheduled job must be executed to populate the charts and analytics in the CMDB 360 / Multisource CMDB view, which retains rejected data values?

A. CMDB Health Dashboard - Correctness Score Calculation

B. Multisource Dashboard Analytics Population

C. CMDB 360 (Multisource) Dashboard

D. CMDB/CSDM Data Foundations Dashboards

B. Multisource Dashboard Analytics Population

Which two characteristics distinguish the CMDB Data Foundations Dashboards from the CMDB Health Dashboard? (Select 2)

A. Data Foundations Dashboard calculates scores for Correctness, Completeness, and Compliance.

B. CMDB Health Dashboard provides a Remediation Playbook URL.

C. CMDB Health Dashboard allows filtering metrics based on CMDB groups, services, and inclusion rules.

D. Data Foundations Dashboards metrics are fixed and non-customizable.

C. CMDB Health Dashboard allows filtering metrics based on CMDB groups, services, and inclusion rules.

D. Data Foundations Dashboards metrics are fixed and non-customizable.

Which of the following best describes the Delete policy type within the CMDB Data Manager?

A. It moves obsolete CIs from the primary CMDB tables to historical tables.

B. It verifies the existence of the CI in the environment.

C. It permanently removes obsolete CIs in accordance with data retention policies.

D. It sets the CI's Install Status to 'Retired'.

C. It permanently removes obsolete CIs in accordance with data retention policies.

Which specific feature within the CI Class Manager allows a CMDB Administrator to assign a Managed By Group to a class (e.g., Windows Server), ensuring all underlying CIs inherit this value, while knowing that this value can still be overridden by configurations made in a Technical Service Offering?

A. Attributes Tab > Set Mandatory Field

B. Reconciliation Rules Tab > Create Static Rule

C. Health Tab > Completeness > Required Fields

D. Basic Info Tab > Configure Managed By Group

D. Basic Info Tab > Configure Managed By Group

Which of the following legacy status fields is NOT typically recommended for simultaneous use with ′Install Status′ and ′Hardware Status′ unless there is a specific business justification, due to the risk of data inconsistency?

A. Substatus

B. Operational status

C. State (from Asset record)

D. Life Cycle Stage

B. Operational status

What are two terms commonly used interchangeably with ServiceNow Discovery (Horizontal Discovery)? (Select 2)

A. ML powered mapping

B. Agentless discovery

C. IP-based discovery

D. Tag-based discovery

E. Top-down discovery

B. Agentless discovery

C. IP-based discovery

Which component of the CMDB, accessible from the CMDB Workspace, provides an analytics dashboard and enhanced querying features (such as gap analysis and identifying data mismatches) by leveraging data stored in the cmdb_multisource_data table?

A. CI Class Manager

B. CMDB 360 View / Multisource CMDB

C. Unified Map

D. CMDB Health Dashboard

B. CMDB 360 View / Multisource CMDB

Which component of the CI Class Manager hierarchy provides a convenient shortcut for frequently accessed classes, allowing administrators to quickly return to specific configurations without searching?

A. Hierarchy Button

B. Identification Rule Tab

C. Pinned Classes

D. Basic Info Tab

C. Pinned Classes

Which statement correctly describes the purpose of the IRE Data Source Rule?

A. It defines the time frame within which a CI must be updated to avoid being flagged as Stale.

B. It groups duplicate CIs into a de-duplication task.

C. It can be configured to block the insertion of new CIs from a specific data source.

D. It specifies which data source has the highest priority to update an attribute.

C. It can be configured to block the insertion of new CIs from a specific data source.

In the context of creating a custom CI class, what is the most important action aimed at preventing licensing, management, and visibility issues?

A. Ensuring the class is marked as a Principal Class.

B. Installing the ServiceNow CMDB CI Class Models application from the Store to check if a relevant base class already exists.

C. Defining all attributes as Recommended fields.

D. Using a Dictionary Override to force key fields to be populated.

B. Installing the ServiceNow CMDB CI Class Models application from the Store to check if a relevant base class already exists.

What is the primary characteristic of an overloaded CI (Configuration Item), which occurs when an Identification Rule is poorly chosen (e.g., using only the Application Name)?

A. Multiple instances of the same application running on a single host are incorrectly mapped to only one CI record.

B. The CI is flagged as stale after 60 days.

C. The CI's discovery source field is empty.

D. The CI lacks mandatory relationships, triggering an Orphan metric failure.

A. Multiple instances of the same application running on a single host are incorrectly mapped to only one CI record.

In the context of CMDB Query Builder, if an administrator wants to see CIs that are directly or indirectly related to another class, which option in the connection settings (Connection Properties) must be changed to include second-level relationships?

A. Display Relationships in Results

B. Add Relationship Types

C. Relationship Level

D. Display Suggested Connections

C. Relationship Level

Which benefit does the Unified Map (available via CMDB Workspace) offer compared to the legacy Dependency View map, especially concerning incident triage?

A. It combines the functionality of Query Builder and Intelligent Search.

B. It calculates the Compliance Scorecard audit results for the displayed CIs.

C. It only displays relationships discovered by Service Mapping.

D. It displays node badges and utilizes the contextual side panel to show associated Incidents, Changes, and Problems in real-time.

D. It displays node badges and utilizes the contextual side panel to show associated Incidents, Changes, and Problems in real-time.

When testing a new custom Identification Rule for a proprietary application using the "Scripts - Background" utility, what happens the second time the administrator executes the identical script payload for the same CI, assuming the rule is correctly configured and the initial run was successful?

A. A De-duplication Task is created, and the oldest CI is updated.

B. A Reclassification Task is generated if glide.class.upgrade.enabled is set to false.

C. No change takes place because the CI is matched based on the Identification Rule, preventing a duplicate from being created.

D. A record is inserted because the IRE requires a unique payload each time.

C. No change takes place because the CI is matched based on the Identification Rule, preventing a duplicate from being created.

Which of the following describes the key benefit of leveraging CMDB 360 Query to perform a Gap Analysis?

A. To find CIs that are both Stale and Orphan simultaneously.

B. To identify discovery sources that are inconsistentfor instance, when one source reports on a CI, but another does not.

C. To visually combine Service Mapping topology with infrastructure components.

D. To identify discrepancies when multiple sources report different attribute values for the same CI.

B. To identify discovery sources that are inconsistentfor instance, when one source reports on a CI, but another does not.

Which of the following actions, when executed via a script or import, would typically NOT generate a De-duplication Task or flag the CI as a duplicate in the Correctness Scorecard, according to CMDB Health rules?

A. Inserting a CI manually without providing a Discovery Source value.

B. Running the Correctness Score Calculation job, which finds two CIs with identical Identification Rule attributes, where one CI has an empty Discovery Source.

C. Running Discovery, which finds two existing CIs with matching Identification Rules, where BOTH CIs have a populated Discovery Source field.

D. Running Discovery, which finds an existing CI that was manually inserted and has an empty Discovery Source field.

C. Running Discovery, which finds two existing CIs with matching Identification Rules, where BOTH CIs have a populated Discovery Source field.

Which of the listed are correct rule types that can be applied within Dynamic Reconciliation Rules? (Choose 5)

A. Oldest Created

B. First Reported

C. Most Reported

D. Smallest Value

E. Largest Value

F. Last Reported

B. First Reported

C. Most Reported

D. Smallest Value

E. Largest Value

F. Last Reported

Which of the following are metrics used to determine the Correctness Scorecard KPI in the CMDB Health Dashboard? (Select 3)

A. Audits

B. Required Fields

C. Staleness

D. Recommended Fields

E. Duplicate

F. Orphan

C. Staleness

E. Duplicate

F. Orphan

What is the primary operational consequence when a CMDB Administrator sets the ′glide.class.switched.enabled′ system property to false?

A. The system prevents all class upgrades and downgrades.

B. The CI's Discovery Source is set to 'duplicate'.

C. The CI is automatically deleted from the CMDB.

D. If the IRE finds a match but determines the CI belongs to a different branch (Class Switch), a Reclassification Task is generated.

D. If the IRE finds a match but determines the CI belongs to a different branch (Class Switch), a Reclassification Task is generated.

Which core process is NOT handled by the CMDB Data Manager and must instead be addressed by separate governance features like the CMDB Health Correctness Scorecard or the Duplicate CI Remediator wizard?

A. Certification

B. Attest

C. Delete

D. Retire

E. Archive

F. De-duplication

F. De-duplication

What is the main advantage of using Dynamic Reconciliation Rules compared to Static Reconciliation Rules?

A. They are automatically activated when Multisource CMDB is enabled.

B. They allow selecting the attribute value (e.g., Most Reported, Largest Value) from Multi-source CMDB data, rather than relying solely on data source priority.

C. They allow prioritizing the data source (e.g., ServiceNow Priority 100) for a single attribute.

D. They always have higher precedence than Static Reconciliation Rules for the same attribute.

B. They allow selecting the attribute value (e.g., Most Reported, Largest Value) from Multi-source CMDB data, rather than relying solely on data source priority.

Your Company wants to leverage Generative AI to automate the cleanup of duplicate CIs without manual intervention in the wizard. Which specific artifact does Now Assist for CMDB leverage to improve duplicate management?

A. Remediation Workflows

B. De-Duplication Templates

C. Duplicate CI Rules

D. IRE Identification Rules

B. De-Duplication Templates

Which configuration action in the CI Class Manager allows an administrator to define that the Serial Number field must be populated for the Server class, even if the parent table (cmdb_ci) does not enforce this as mandatory?

A. Setting the Principal Class flag.

B. Setting the Extensible flag to false.

C. Configuring an Identification Rule specifically for the Serial Number attribute.

D. Using a Dictionary Override on the Serial Number field for the Server class.

D. Using a Dictionary Override on the Serial Number field for the Server class.

The CMDB Health Dashboard provides three KPIs: Correctness, Completeness, and Compliance. The calculation for the Overall Score reflects which stringent requirement?

A. Only CIs with a populated Discovery Source are included in the overall calculation.

B. The percentage of CIs that successfully meet ALL metric criteria within the scorecards.

C. The percentage of CIs that pass either the Correctness or the Compliance metrics.

D. The average percentage of CIs that pass all three metrics.

B. The percentage of CIs that successfully meet ALL metric criteria within the scorecards.

Which CSDM domain is an enterprise architect involved in?

A. Service Consumption

B. Service Delivery

C. Design & Planning

D. Ideation & Strategy

E. Build & Integration

C. Design & Planning

Which is a service instance type that is a logical representation of a deployed application stack and its dependencies?

A. Technology Management Service [cmdb_ci_service_technical]

B. Application [cmdb_ci_appl]

C. Application Service [cmdb_ci_service_auto]

D. Business Application [cmdb_ci_business_app]

C. Application Service [cmdb_ci_service_auto]

The system property glide.identification_engine.enable_identifier_optional_condition is set to true. What does this enable the CMDB administrator to configure for Identification Rule entries?

A. The ability to automatically set the Principal Class flag based on query results.

B. The ability to use Non-CMDB tables in the rule.

C. The ability to set optional conditions on non-lookup type fields within identifier entries.

D. The ability to define both Static and Dynamic reconciliation rules simultaneously.

C. The ability to set optional conditions on non-lookup type fields within identifier entries.

In CI Class Manager, which element controls whether a CI class is visible and filterable in the "Configuration Item" reference field on ITSM forms (such as Incident, Problem, Change), helping to reduce clutter for end users?

A. Principal Class

B. Managed By Group

C. CI Identifier

D. Extensible flag

A. Principal Class

If a Configuration Item (CI) attribute is marked as mandatory and the corresponding system property is enforced (glide.required.attribute.enabled is set to true), what is the primary operational risk during a ServiceNow Discovery run that fails to collect data for that attribute?

A. The CI will be automatically deleted by the Data Manager policy.

B. The CI will be flagged as an Orphan.

C. The CI record insertion or update operation will fail, resulting in an error.

D. A Reclassification Task will be generated.

C. The CI record insertion or update operation will fail, resulting in an error.

The CMDB Data Manager offers various policy types to automate the CI lifecycle. Which policy type is defined as conducting regular confirmation processes to validate the correctness and physical existence of CI data?

A. Attest

B. Certify

C. Delete

D. Retire

A. Attest

What is the primary role of a CMDB Group when it is created with the type 'Health'?

A. To determine which Discovery Source has the highest priority to update the CIs.

B. To aggregate a specific, customized collection of CIs (defined by encoded query) for reporting health metrics on the CMDB Health Dashboard.

C. To automatically assign the Managed By Group to CIs.

D. To define which CIs are eligible for Data Manager policies.

B. To aggregate a specific, customized collection of CIs (defined by encoded query) for reporting health metrics on the CMDB Health Dashboard.

According to the CSDM Design and Planning domain, why are Business Applications considered NOT operational CIs and should be excluded from direct selection in ITSM incident and change records?

A. They reside in the Service Consumption domain.

B. They require a separate license (APM) to be created.

C. They represent the inventory/portfolio of applications (logical design) and are NOT version or environment specific.

D. They only track the financial lifecycle of the application.

C. They represent the inventory/portfolio of applications (logical design) and are NOT version or environment specific

A high-priority Incident is created and linked to a Service Instance/Application Service (CI record). If the CI record itself has a Support Group populated, and the associated Technical Service Offering (TSO) also has a Support Group populated, which value will the Incident Assignment Group inherit?

A. The value from the Service Instance/Application Service CI record.

B. The value from the Technical Service Offering because TSO has the highest priority for group synchronization.

C. The Assignment Group will remain empty, requiring manual routing.

D. The system will use the oldest configured Support Group value between the two records.

A. The value from the Service Instance/Application Service CI record.

In CMDB Query Builder, what functionality allows the administrator to easily combine the results of querying infrastructure components (e.g., Servers connected to a database) with the service context (e.g., which Application Services utilize them)?

A. Dependent Relationship Rules

B. CMDB Query

C. Data Refresh Rules

D. Combination Query (incorporating a Saved Service Mapping Query)

D. Combination Query (incorporating a Saved Service Mapping Query)

The CMDB and CSDM Data Foundations Dashboards include a metric called Locations with Parents. Which fundamental guideline for location records does this metric help organizations monitor adherence to?

A. Locations must be unique.

B. Locations must be clear to end users.

C. Locations must be globally scoped.

D. Locations must be hierarchical.

D. Locations must be hierarchical.

Which configuration action enables an administrator to use an existing CMDB Group (defined using encoded queries) to collectively apply policies and actions to all contained CIs, rather than managing each CI individually?

A. Associating the CMDB Group with a Dynamic CI Group and/or a CMDB Health Group.

B. Setting the Group Type to Health.

C. Setting the Group Type to Remediation.

D. Flagging the group as a Principal Class.

A. Associating the CMDB Group with a Dynamic CI Group and/or a CMDB Health Group.

According to the CSDM and ITSM best practices, which of the following non-discoverable group attributes is primarily used to automatically populate the Assignment Group field on new Incident records?

A. Support Group

B. Owned By Group

C. Managed By Group

D. Change Group

A. Support Group

The CMDB and CSDM Data Foundations Dashboards are acquired from the ServiceNow Store. Which statement highlights the key difference in configurability between the Data Foundations Dashboards and the CMDB Health Dashboard?

A. The Data Foundations Dashboards are part of the base instance, while CMDB Health requires a store application.

B. The Data Foundations Dashboards calculate Correctness, Completeness, and Compliance scores, while CMDB Health only shows Audit results.

C. The Data Foundations Dashboards come with fixed, non-customizable metrics, whereas the CMDB Health Dashboard allows for flexible metric customization and filtering.

D. The Data Foundations Dashboards are suitable for internal audiences only.

C. The Data Foundations Dashboards come with fixed, non-customizable metrics, whereas the CMDB Health Dashboard allows for flexible metric customization and filtering.

When configuring the Reconciliation Rules for the Windows Server class, the administrator observes the option to Preview Data. What specific information does this Preview Data functionality provide?

A. The historical trend of CI updates over the last 90 days.

B. A list of all CIs in the class that currently fail the Correctness Scorecard.

C. The raw data contained in the cmdb_multisource_data table.

D. The priority order of discovery sources for each individual attribute based on all defined static and dynamic rules.

D. The priority order of discovery sources for each individual attribute based on all defined static and dynamic rules.

Which statement correctly describes the nature of the CMDB and CSDM Data Foundations Dashboards?

A. They provide fixed, prescriptive metrics that cannot be customized, in contrast to the flexible CMDB Health Dashboard.

B. They are customizable using CMDB Groups and Health Inclusion Rules.

C. They require the ITOM Visibility license to be installed.

D. They calculate compliance scores based on user-defined Scripted Audits.

A. They provide fixed, prescriptive metrics that cannot be customized, in contrast to the flexible CMDB Health Dashboard.

When managing non-CMDB tables (such as Location or User) using the Identification and Reconciliation Engine (IRE), which statement is true regarding where the identification rules must be created?

A. Only the Reconciliation Rules tab can be used for non-CMDB tables.

B. They must be created using the CI Class Manager, as this tool supports all supported tables.

C. The system automatically provides default identification rules for all supported non-CMDB tables.

D. The identification rules cannot be managed via the CI Class Manager; they must be configured directly using the CI

E. Identifiers module or the respective table.

E. Identifiers module or the respective table.

When considering the creation of a new CI class in the CMDB, what is the single most important action recommended by ServiceNow to avoid license, governance, and insight implications?

A. Always extend the base cmdb_ci table directly

B. Ensure the new class has at least one dependent relationship

C. Create the class in a scoped application rather than Global

D. Avoid the creation of new CMDB classes

D. Avoid the creation of new CMDB classes

When utilizing the Duplicate CI Remediator wizard to merge two duplicate CI records, which three characteristics does the system primarily use to recommend which CI should be retained as the Main CI? (Select 3)

A. Most Recent Updated

B. Least Relationships

C. Most Relationships

D. Oldest Created

E. Smallest Value (for numeric fields)

A. Most Recent Updated

C. Most Relationships

D. Oldest Created

Which CSDM component resides in the Service Consumption domain and is selectable for ITSM processes (such as Incident, Problem, Change) and is a subclass that may be orderable by business users?

A. Business Service Offering

B. Technology Management Service Offering

C. Service Instance (Application Service)

D. Business Application

A. Business Service Offering

Which three Data Manager policy types require that an active Life Cycle Rule (Retirement Definition) exists for the targeted CI class before the policy can be published? (Select 3)

A. Delete

B. Certification

C. Retire

D. Archive

E. Attestation

F. Dependency Cleanup

A. Delete

C. Retire

D. Archive

What is the primary function of the Data Normalization Plugin in the context of CMDB and Asset Management?

A. It standardizes vendor names and product names (e.g., consolidating "HP" and "Hewlett Packard" under a single common name) to support Software Asset Management (SAM).

B. It enforces the use of CSDM Life Cycle fields.

C. It ensures all CIs have a unique serial number.

D. It sets the priority for all dynamic reconciliation rules.

A. It standardizes vendor names and product names (e.g., consolidating "HP" and "Hewlett Packard" under a single common name) to support Software Asset Management (SAM).

According to the ServiceNow framework for CMDB success, tools are categorized into three pillars: Ingest, Govern, and Insight. An administrator needs to configure a new "Service Graph Connector" to bring in data from a third-party monitoring tool. Under which pillar does this specific tool fall?

A. Ingest

B. Govern

C. Insight

D. Visualize

A. Ingest

Which of the following describes the purpose of the Extensible flag property in the CI Class Manager?

A. It designates the class as a Principal Class for filtering.

B. It determines if the class can be extended by other classes, allowing creation of new subclasses that inherit properties.

C. It ensures the class is visible in the Configuration Item reference field on ITSM forms.

D. It enables the use of Dynamic Reconciliation Rules for this class.

B. It determines if the class can be extended by other classes, allowing creation of new subclasses that inherit properties.

Which of the following describes the key distinction of the Service Consumption domain in CSDM compared to the Design and Planning domain?

A. It contains CIs that are exclusively used for portfolio rationalization.

B. It focuses on the inventory/portfolio of applications.

C. Its tables (e.g., Business Service Offering) are classified as 'operational' and ARE selectable for ITSM processes like Incident and Change.

D. It includes tables that are NOT version specific.

C. Its tables (e.g., Business Service Offering) are classified as 'operational' and ARE selectable for ITSM processes like Incident and Change.

What is the purpose of creating a Data Refresh Rule when a higher-priority data source (e.g., ServiceNow) and a lower-priority data source (e.g., LANDesk) have static reconciliation rules configured?

A. Force the IRE to update the CI record even if all its attributes are current.

B. Allow a lower-priority source to update CI attributes if the higher-priority source has failed to update the CI within a defined period.

C. Detect and automatically delete duplicates created by lower-priority data sources.

D. Prevent the use of Dynamic Reconciliation Rules.

B. Allow a lower-priority source to update CI attributes if the higher-priority source has failed to update the CI within a defined period.

When running the CMDB Health Correctness Scorecard job, under which condition will the IRE automatically create a De-duplication Task?

A. When the threshold defined by ′glide.identification_engine.skip_duplicates′ is exceeded.

B. When two identical CIs are found, and both have the Discovery Source field populated.

C. When two identical CIs are found, and the newer CI has an empty Discovery Source field (manual entry).

D. When an Orphan CI rule is triggered for a CI with a duplicate name.

C. When two identical CIs are found, and the newer CI has an empty Discovery Source field (manual entry).

Which statement accurately describes the purpose of using a Combination Query in the CMDB Query Builder?

A. It merges the attributes of two distinct CI classes into a single table to improve report performance.

B. It enables the execution of set operations (such as Intersection, Union, or Exclusion) between the results of two previously saved queries.

C. It aggregates data from multiple discovery sources to calculate the correctness score for the CMDB 360 dashboard.

D. It allows the administrator to visually map Application Services to Infrastructure CIs without defining entry points.

B. It enables the execution of set operations (such as Intersection, Union, or Exclusion) between the results of two previously saved queries.

An administrator is configuring an Identification Rule for the Apache Web Server class. They check the Allow fallback to parent's rules option for an identifier entry. What does this configuration enable the IRE to do?

A. If no match is found using the Apache criterion attributes, the IRE attempts matching using the parent class's criterion attributes (e.g., the Application rule).

B. It forces the class to be downgraded to the parent class if no unique identification is found.

C. It automatically updates the CI using the parent class's reconciliation rule priority.

D. It allows the rule to bypass mandatory attribute checks if data is missing.

A. If no match is found using the Apache criterion attributes, the IRE attempts matching using the parent class's criterion attributes (e.g., the Application rule).

If a CMDB administrator wants to enforce manual management of reclassification tasks for all Upgrade, Downgrade, and Switch CI class events, which global system properties must be set to false?

A. glide.identification_engine.multisource_enabled

B. glide.required.attribute.enabled

C. glide.identification_engine.update_without_switch_enabled, glide.identification_engine.update_without_downgrade_enabled, glide.identification_engine.update_without_upgrade_enabled

D. glide.class.upgrade.enabled, glide.class.downgrade.enabled, glide.class.switch.enabled.

D. glide.class.upgrade.enabled, glide.class.downgrade.enabled, glide.class.switch.enabled.

When utilizing the Duplicate CI Remediator wizard to resolve duplication tasks, the system provides recommendations to help the administrator select the Main CI (Master CI) to retain. Which field is updated on the discarded duplicate CI record to indicate the CI that was chosen as the original master record?

A. Discovery Source (set to 'duplicate')

B. Operational Status

C. Duplicate Of

D. Last Updated

C. Duplicate Of

In a scenario where an administrator needs to create a scheduled report for the Windows Server class, what is the correct and recommended path to define the schedule and recipients for a saved query?

A. Use the Unified Map's Export Map function.

B. Use the System Definition > Scheduled Jobs module and manually define the encoded query.

C. From the CMDB Query Builder interface, use the 'Create Schedule' option on the saved query.

D. Navigate to the Windows Server class in the CI Class Manager, then select the Health tab.

C. From the CMDB Query Builder interface, use the 'Create Schedule' option on the saved query.