5.10 Effect of change on stakeholders

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Last updated 4:57 AM on 9/7/26
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10 Terms

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Stakeholders

Owners

Managers

Employees

Customers

Suppliers

General community

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Important to note

Effect can be classified as positive and negative or something that happens which a stakeholder has to react to

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Owners

in charge of overseeing and determining strategic decisions, heavily involved in day to day operations

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Effects business change on owners include

Positives

Increased return on investment if change helps with financial performance

owners being accredited for success

Negatives

Can increase workload due to policies being writte/rewritten

More pressure if change doesnt work out

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Managers

Responsibility for implementing strategic direction of business


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Effects business change on managers include

Positives

make jobs easier if employees are motivated

rewarded with financial bonuses or promotions if change is successful

Negatives

More workload

more pressure

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Employees

Members of business that carry out day to day tasks of business

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Effect that business change can have on employees

Positives

higher level of motivation and job satisfaction if change involves improvements to working conditions

Employees becoming more effective and efficient

Negatives

causes disgruntlement with employees who as a result, are required to complete work in different mannerlose jobs, if change involves replacing human labour with technology

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Customers

Individuals who purchase a business good or service

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