1.9 Vocab Lol

Conflict

A disagreement or argument caused by misunderstandings or different priorities, values, goals, or needs.

Priority

Something a person considers more important than other things.

Value

A belief or principle that guides a person’s choices and behavior.

Goal

A result that a person wants to keep.

Need

Something a person requires for health, safety, or well-being.

Misunderstanding

A failure in communication that causes someone to interpret a message incorrectly.

Conflict-resolution skills

Strategies for working through disagreements in positive and productive ways.

Assertive communication

 Clearly and respectfully stating needs, wants, opinions, and feelings.

Active listening

Giving someone full attention and responding to show understanding.

Negotiation

 A process in which people work together to discuss and develop a solution to a conflict.

Solution

A plan or action used to solve a problem

Compromise

An agreement in which each side gives up something to reach an acceptable solution

Renegotiate

To discuss a solution again and make changes when it does not work

Mediation

Resolving a difficult conflict with help from a neutral third party.

Mediator

 A neutral person who helps others resolve a conflict.

Peer Mediator

A process in which trained students help other students resolve conflicts.

Conflict Resolution

The process of addressing and solving a disagreement.

Healthy Conflict

 A disagreement handled respectfully and resolved in a constructive way.

Unhealthy Conflict

 A disagreement handled in a harmful, disrespectful, or unresolved way.

Differing Priorities

 A situation in which people consider different things most important

Differing Values

A situation in which people have conflicting beliefs or principles.

Differing Goals

A situation in which people want different results.

Differing Needs

A situation in which people require or expect different things.

Party

A person or group involved in a conflict.

Neutral Third Party

Someone who does not take sides and helps others resolve a disagreement.

Acceptable Solution

 An agreement that everyone involved can support.

A beneficial result that comes from resolving a conflict effectively.

Evaluate

To examine a solution and decide whether it worked.

Communication Skills

 Abilities used to exchange ideas, needs, and feelings effectively.

Nonverbal communication

1.  Wordless communication through facial expressions, gestures, posture, or voice tone.