Certified Medical Assistant Practice Exam

Which of the following planes divides the body into anterior and posterior portions?

Transverse

Which of the following systems pumps and distributes blood throughout the body?

Cardiovascular

The 4 major types of tissue in the body are

Muscle, nervous, epithelial, and connective

The upper respiratory tract includes all of the following EXCEPT the

Bronchi

The accessory organs include the

Gallbladder, liver, and pancreas

Hydrocele means

Swelling of the testes

All of the following are true about leukocytes EXCEPT

Leukocytes are responsible for blood clotting

Tendonitis is a(n)

Inflammation of the tendon

The function of the skin includes all of the following EXCEPT

Transportation of immune cells

The nucleus is

The control center that directs the activity of the cell

Cholelithiasis is

Gallstones

The sensory organs include all of the following EXCEPT

The pharynx

Which of the following terms means "the surgical removal of the kidney"?

Nephrectomy

The combing form cost/o refers to which of the following anatomic structures?

Rib

All of the following compoents are a part of the Sigmund Freud's theories of psychology EXCEPT

Behaviorism

Which of the following terms means "difficulty swallowing"?

Dsyphagia

Cognitive theory offers an approach to psychology that encourages individuals to examine

Errors in their thinking

Which suffix means " surgical repair"?

Plasty

Which of the following conditions is commonly known as a bruise?

Hematoma

Each of the following identifies one of Elizabeth Kubler- Ross's 5 stages of grief EXCEPT

Shock

The most accurate definition of "defense mechanisms" in psychology is

Strategies individuals use to avoid difficult or painful feelings

All of the following statements about renewing the CMA credential are true EXCEPT

The CMA credential is required in order to practice in the medical assisting profession

Which certifying agency allows a medical assistant to use the CMA credential?

Commission on Accreditation of Allied Health Education Programs (CAAHEP)

Which type of resume is written specifically for an advertised job?

Letter of recommendation

Which of the following incoming calls should the medical assistant transfer immediately to the physician?

The emergency room calling about admitting an established patient with chest pain

A physician who specializes in disorders of the eye is known as which of the following?

opthalmologist

When the medical assistant is preparing to answer incoming calls, what supplies or items should he or she have readily available ?

Appointment book, calender, message pad or notepad, and pen and pencil

The information needed to make a return appointment for an established patient includes all of the following EXCEPT

Patient's employer

A patient's neighbor calls, stating that she is concerned about her friend and would like to know what is wrong with the patient The medical assistant should:

Tactfully refuse to release any patient information without the patient's written permission

When responding to a hearing-impaired caller, the medical assistant should

Speak a little more slowly and little more loudly

The best way to handle an unidentified caller who insists on speaking with the physician but refuses to give her phone number or the reason for her call would be to

Ask the caller to send a letter to the physician

Which of the following conditions is most characteristic of an asthma attack?

Dyspena

To obtain confidential patient information which caller does NOT need a patient's written consent?

Referring Physician

Which of the following situations is NOT considered to be a reportable incident?

A negative result for HIV

Which of the following terms means "the thing speaks for itself" when applied to the law of negligence?

Res ipsa loquitur

Which type of insurance would cover the medical expenses of an employee injured on the job?

Worker's compensation

All of the following are reasons for the proper documentation of procedures performed in a medical office EXCEPT

Information documented in the medical record may be used to reassure an employer about the health of an employee

Which of the following terms refers to the narrowing of the urethra?

Urethrostenosis

Which of the following is the correct spelling of the term for an enlarged spleen?

Splenomegaly

The Personnel Record Act prohibits an employer from keeping information about

An employee's political affiliation

Which of the following is an example of an open-ended question?

"Would you please describe the exercises you do each day that tend to cause the chest pain you are experiencing?"

When should the W-2 form, the wage and tax statement, be given to an employee?

Annually in January

All of the following may interfere with a therapeutic relationship between the patient and the healthcare provider EXCEPT:

Empathy

Which of the following statements would be an example of stereotyping ?

All elderly patients have difficulty walking

Which of the following terms refers to the surgical removal of a lymph node?

Lymphadenectomy

Which of the following is NOT considered a special accessibility alteration designed just for disabled patients coming to the physician's office?

Mats on the floors near entryways to prevent patient falls because of wet floors

Which organization registers physicians to prescribe controlled substances?

Drug Enforcement Administration (DEA)

Which of the following describes a wrong and unlawful act performed y a physician?

Malfeasance

A legal, valid contract may include all of the following EXCEPT

Any 2 individual

Which of the following terns describes written statements made to damage a individual's reputation?

Libel

All of the following actions many result in revocation of a physician's licences EXCEPT:

Prescribing legal drugs

A healthcare agent with durable power of attorney is

The person chosen to make the final decisions about the patient's end-of-life healthcare

Which of the following situation is NOT considered to be a reportable incidence?

Case of bronchitis

The Occupational Safety and Health Act was legislation passed to ensure all of the following EXCEPT:

More control for employers over employee non-worker hours

Which of the following federal agencies was formed as the first attempt to establish consumer protection in the manufacture of drugs and foods?

FDA (Food Drug Administration)

The Clinical Laboratory Improvement Act of 1988 was developed for all the following reasons EXCEPT:

To increase the waiting time for specimen results

All of the following accommodations may be made o comply with the regulation s recommended in the Americans with Disabilities Act EXCEPT:

Replacing stairs with elevators in all buildings

Which of the following terms states that a physician is liable for the negligent actions of any employee working under his or her supervision?

Respondeat superior

The process of preparing documents by converting dictated physician notes into written documents is called

Transcription

Which of the following would be the bet salutation to use in a business letter?

Best regards

Which device protects a computer from electrical damage?

Surge protector

All of the following are examples of computer hardware EXCEPT:

System software

Which of the following is a pointing device that notifies the user where the next letter, number, or symbol will be placed?

Cursor

Which of the following is NOT a subjective symptom?

Fever

Who owns a patient's medial record?

The information in the record is owned by the patient, and the physician or medical facility that created the record owns the paper medical record.

Medical records are used for all of the following reasons EXCEPT:

To keep track of the patient's financial transactions.

Medical records are classified as

Closed, active, or inactve

Which type of medical record filing system offers the most privacy?

Numeric

All of the following are advantages of the numeric filing system EXCEPT:

An alphabetic card system

All of the following statements describe strict chronological filing EXCEPT:

The problem list is arranged according to the patient's past history

Which of the following would be considered an example of objective clinical evidence?

High blood pressure, elevated temperature, and swollen ankle

All of the following should be considered when selecting new file cabinets for a medical office EXCEPT:

Whether or not the office uses color-coded files

Which type of mail should be used when proof is needed that patient received a letter sent by physician's office?

Certified mail

How many digits are contained in the ZIP+4?

9

Where on an envelope should notations such as "Confidential" and "Personal" be included?

Typed directly below the return address

Th correct USPS abbreviation for the state of Maine is:

ME

The procedure to follow when opening mail is to

Place the most important mail on top

Annotating is:

Jotting down notes about an action needed to be taken in the letter's margins

Which of the following should be placed on the top when sorting incoming mail?

A letter marked "Personal"

Which of the following patients should be seen first if all of them arrived at the walk-in-center at approximately at the same time?

A 56-year-old male with dyspnea

Which type of scheduling system schedules three patients at the beginning of each hour?

Wave

CPT codes are used to code

Procedures

Medicare Part B overs all of the following EXCEPT:

inpatient hospital visits

Which part of Medicare provides prescription?

Part D

TRICARE was formerly known as

CHAMPUS

Which of the following coding systems is used to identify and code diseases on insurance claims?

ICD-9-CM

Which type f ICD-9-CM code is used to classify external causes of poisoing and injuries?

E codes

Which terms is used when describing the amount of money owed by the medical office for products and services purchased on credit?

Accounts payable

The role of the medical assistant when checking in a patient is to

Confirm office coverage for patient's insurance plan

When an insurance policy pays a percentage of the balance after application of the deductible, it is referred to as

Coinsurance

When more than one policy pays on a claim, it is called

Coordination of benefits

When both parents (married) are covered by health insurance, claims for the family are paid according to the

Birthday rule

A method of containing hospital costs has been adopted with a system called

DRGs

Which of the following is NOT a federal health insurance program or state health insurance program?

MCOs

What percentage will medicare pay on an allowed claim?

80%

Mrs Lee, a patient of Dr. Chad, is charged $80 for a visit. Medicare allows $60 for this visit and paid $48. Because Mrs. Lee has already met her yearly deductible, how much will she have to pay the physician?

$12

Which volumes of the ICD-9-CM books are needed for coding diagnoses in the medical office?

Volume 1 and 2

Place the following medical records in alphabetic order:

2, 3, 4, 1

Codes that cannot stand alone are

E codes

Insurance policies that include coverage on a fee-for-service basis are called:

Traditional insurance policies