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EHR stands for?
Electronic health record
HIPAA stands for?
Health Insurance Portability And Accountability Act
HITECH stands for?
Health Information Technology For Economic And Clinical Health Act
PII stands for?
Personal Identifiable Information
PHI stands for?
Patient Health Information
ePHI stands for?
Electronic Protected Health Information
What is the 1973 Patients Bill of Rights?
Defines clear rights of patients
List of expectations & rights for hospitals to tailor for community needs
Typically put up in waiting rooms
No single standard version
What is the 2010 Affordable Healthcare Act?
Protects patients from insurance companies
Allows dependents up to 26 years old on parent’s insurance
Insurance can’t deny coverage of patients with pre-existing conditions
Preventative screenings are covered without copays/fees (ex: mammogram)
Examples of Patient Bill of Rights?
Patients have a right to:
• Protection of privacy
• Considerate, safe, respectful care
• Know the physicians involved in their care
• Refuse testing, treatment, involvement in research
What to do if a patient refuses an exam?
• Clarify why exam is necessary
• Assess competency and urgency (ex: is this an emergency/life threatening?)
• Document refusal, pt must sign refusal form
• Reassure pt they can reschedule if they want to
• Notify physician / provider of refusal
What is the 21st Century Cares Act (2021)?
• Expansion of patient bill of rights that allowed increased access to clinical notes
• Full clinical notes to be released to patient in their medical chart (test results, physician notes) AKA Open Notes
Advantages & disadvantages of Open Note?
Advantages:
• Quick easy access
• PT can point out errors in their notes
• PT can feel more empowered w/ their care
• Transparency between pt & MD
• Pt feels better prepared for their visits
Disadvantages:
• Language may be confusing for a layperson
• Pt may not agree with what’s in their notes
• Potential breakdown of relationship
• MD may have to spend more time explaining or editing their notes
• MD may be overwhelmed with inquiries from Pts
What is a Patient’s Medical Chart? Examples?
Complete record of a patient’s key clinical data & medical history
Ex: demographics, vital signs, diagnoses, medications, treatment plans, billing, address, contact info, patient location, their overseeing RN & MD
What is HIPAA?
Health Insurance Portability & Accountability Act of 1996
• Sets national standards for protection of privacy & security of a patient’s health information in any form
Major additions since it was first signed: Intro to privacy rule, Security rule, Breach enforcement rule, Omnibus final rule
What’s the HIPAA privacy rule?
• Gives patients ability & right to access their medical info and records
• Set boundaries on the release of patient health records & information
• Establishes safeguards for healthcare providers to protect privacy of PHI (patient health info)
Examples of PHI (protected health info)?
Name , Age/DOB , Address
Phone number, email address
Medical history, diagnosis, medications, treatments, symptoms
Patient admit status
Social security #, Medical record #, Fingerprints
What’s the HIPAA Privacy Rule?
Contains standards for patients to know their rights regarding privacy and how their information is used
Who must abide by HIPAA?
Anyone who has access to the patients medical records or private information AKA “Covered Entities”
** What are Covered Entities? Examples? ****
Anyone who has access to patients medical records/private info.
Examples:
• Healthcare providers
• Health plans: entities that provide/pay cost of medical care
• Clearing Houses: processes info they receive from another entity (middleman between health provider & insurance to check claims)
• Business Associates: provides services for a covered entity (IT, billing, coding, data disposal)
Who are exceptions to the HIPAA rule?
Covered entities can disclose pt info under these exceptions:
• Abuse or neglect
• Law enforcement
• Disaster relief
• Judiciary proceedings
• Coroners & medical examiners
• Emergencies affecting life/safety/imminent danger
• Treatment, payment, & healthcare operations (TPO)
Can employees access family/friends/celebrity’s medical record?
Unless you’re part of their care and require info for your job, NO!!!
What’s the HIPAA Security Rule? **
Standards for protecting confidentiality & availability of ELECTRONIC Protected Health Information. Doesn’t apply to oral/written PHI
How to be in compliance of HIPAA security rule?
• Detect & safeguard against threats
• Protect against misuse of PHI
• Certify workforce compliance via employee training
• Ensure confidentiality of electronic PHI
What’s the HIPAA Breach Enforcement rule? **
Allows the Dept of Health and Human Services to investigate HIPAA complaints against covered entities
Covered entities can be fined/penalized for avoidable breaches
What are the consequences for HIPAA violation? **
• Employee termination
• Civil/criminal penalties
• Fines - up to $25,000
• Imprisonment up to 10 years
• Sanctions from professional boards
Malpractice insurance covers some HIPAA violations
Exceptions to the Breach Enforcement rule?
• If breach was unintentional/done in good faith and in scope of authority (ex: accidentally clicking wrong patient name)
Who oversees HIPAA compliance?
They process HIPAA violation complaints
• Health & Human Services Office for Civil Rights (HHS - OCR)
• Works w Dept of Justice
How to file a HIPAA violation complaint? ***
• Submit complaint in writing via online portal, email, mail, or fax
• MUST BE WITHIN 180 DAYS OF WHEN YOU BECAME AWARE OF INCIDENT (not the incident itself)
• Name the entity involved & describe the actions perceived to be HIPAA violations
Who can file a HIPAA violation complaint?
ANY PERSON who believes a covered entity has not complied w/ HIPAA
What to do when a breach occurs?
The covered entity needs to send a breach notification alert WITHIN 60 DAYS to:
• Affected individuals
• Dept of Health & Human Services (HHS)
(If breach affects less than 500 ppl, HHS must be contacted immediately)
• Media, if necessary
What is Notice of Privacy Practices?
• Provides notice of all ways an organization uses/shares info
• Explains a pt’s right to confidentiality & access to their info
• Posted in the organization & on their website
Patient Privacy: What can pt agree or object to?
• Giving family/friends health info or status
• Letting family pick up prescriptions
• Who may be present during exams
• Respect patient privacy in presence of others
What can you share if a patient agrees to listing their name in the hospital directory? **
If they do list their name, you can share location and general location.
If they don’t, DO NOT GIVE ANY INFO.
When do you share medical records of minors to parent/guardians?***
Parent/guardian have access if
Patient is under 18
If they request info, except pertaining to an abortion
Parent/guardian does NOT have access if a provider believes they are abusing or neglecting the child
What services can minors receive without parental consent? ***
Pregnancy testing
Birth control
Testing and treatment of STIs
What if a minor decides to have an abortion?
MD law: requires one parent/guardian be NOTIFIED before the abortion (but doesn’t need approval)
When would a parent not be notified of a minor’s abortion?
if the doctor performing the abortion decided that
• Effort to give notice was unsuccessful
• Minor doesn’t live w/ parent or guardian
• Minor is mature & capable of giving informed consent
• Notice may lead to abuse of the minor; notification wouldn’t be in minors best interest
What to do if abuse is suspected?
Mandated reporters must make oral and written reports of suspected abuse or neglect
Oral reports made immediately; Written reports made within 48 hours of contact
Who are mandated reporters?
Health care practitioners
educators
human service workers
law enforcement officers
What are interpeters?
3rd patients that help interpret & explain procedures
Must have patient permission to speak with third party
New virtual remote interpreter = MARTTI system
HIPAA precautions when Faxing/Printing?
Use a “cover sheet” - confidentiality disclosure
Confirm FAX was received & sent to correct number
Don’t leave papers on printer, collect ASAP
What to do with Incidental Findings at UMBC lab?
• A form identifying the incidental finding will be provided to the student (urgent vs non urgent matter)
• Student will agree/disagree to finding being discussed in scan lab
• Learning process