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The people or groups who can approve, support, resist, or influence a communication strategy.
Stakeholders
The stage where the audience knows what and how to do the desired change.
Knowledge
The methods used to deliver information, such as email, meetings, social media, and posters.
Communication Channels
Providing truthful and reliable information to the audience.
Accuracy
The process of checking if the communication achieved its goal and determining what can be improved.
Evaluate the results
The reason or purpose behind creating a communication plan.
Why/ Purpose
The stage where the audience wants to support the change.
Desire
Making communication consistent, structured, and regular.
Structure and Repetition
The people an organization communicates with, such as employees, customers, investors, and executives.
Audience
Protecting personal information collected from the target audience
Data Privacy and User Protection
Creating a clear and appropriate message for the intended audience.
Develop the key message
The stage where the audience understands the need for change.
Awareness
Making sure campaign materials are properly licensed, credited, or produced in-house.
Intellectual Property and Copyright Law
The principle of being clear about the purpose and source of communication.
Transparency
The stage where the audience puts the desired change into action.
Ability
Internal rules that determine who is authorized to release information and what approval process must be followed.
Organizational Policies
Communication practices and standards that are specific to a particular field or business.
Industry Standards
Rules of a communication platform that require content to follow its format and standards.
Platform and media rules
A communication channel involving direct interaction with people or groups who have an interest in the organization.
Direct Stakeholder engagement
The principle of considering the possible effects of communication and being accountable for them
Responsibility