5 : Strategic Communication Plan

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Last updated 3:39 PM on 9/11/26
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20 Terms

1
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The people or groups who can approve, support, resist, or influence a communication strategy.

Stakeholders

2
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The stage where the audience knows what and how to do the desired change.

Knowledge

3
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The methods used to deliver information, such as email, meetings, social media, and posters.

Communication Channels

4
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Providing truthful and reliable information to the audience.

Accuracy

5
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The process of checking if the communication achieved its goal and determining what can be improved.

Evaluate the results

6
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The reason or purpose behind creating a communication plan.

Why/ Purpose

7
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The stage where the audience wants to support the change.

Desire

8
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Making communication consistent, structured, and regular.

Structure and Repetition

9
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The people an organization communicates with, such as employees, customers, investors, and executives.

Audience

10
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Protecting personal information collected from the target audience

Data Privacy and User Protection

11
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Creating a clear and appropriate message for the intended audience.

Develop the key message

12
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The stage where the audience understands the need for change.

Awareness

13
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Making sure campaign materials are properly licensed, credited, or produced in-house.

Intellectual Property and Copyright Law

14
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The principle of being clear about the purpose and source of communication.

Transparency

15
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The stage where the audience puts the desired change into action.

Ability

16
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Internal rules that determine who is authorized to release information and what approval process must be followed.

Organizational Policies

17
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Communication practices and standards that are specific to a particular field or business.

Industry Standards

18
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Rules of a communication platform that require content to follow its format and standards.

Platform and media rules

19
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A communication channel involving direct interaction with people or groups who have an interest in the organization.

Direct Stakeholder engagement

20
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The principle of considering the possible effects of communication and being accountable for them

Responsibility