FA- CREW COMMUNICATIONS/D&R/PASSENGER HANDLING EXAM

How many minutes do you have to report to your station before flight?

60 minutes

How many minutes do you have to report at outstation "gate" before flight?

45 minutes

What is the CSA briefing?

Bag strategy
review specials
id view and verify min. crew
expected boarding and door closure times
furnished gate phone #

Define PAIRS

Position
Assist
Information
Responsibilities
Specials

FA stowing crew bags in the CRJ 900 76 AC w/o XFA in ___

#2 compartment
overhead bin 19AB

FA stowing crew bags in the CRJ 900 76 w/ XFA jumpseat in _

FWD FA bags- 14AB

AFT FA bags- 19AB

FA stowing crew bags in CRJ 900 70 w/ jumpseat AC atmosphere in

all crew luggage in wardrobe closet

FA stowing crew bags in CRJ 700 are in

FWD bags 13ab AFT bags 16AB

Crew briefing is done

before pushback

What is included in crew briefing?

security consideration
red and yellow emergencies
flight deck entry/exit+MCD procedures
planned flight time/altitude
in route/destination weather
coordination of PAs

When should a preflight check be done?

first flight of the day for the FA
first flight of the AC
anytime there is an aircraft change
after an AC has been left unattended

What is the minimum crew for the CRJ 700/900?

2 FAs

CSA confirms min. crew w/ FA prior to __

boarding

Can passengers begin boarding upon the completion of preflight? yes or no

yes

FAs must be prepared to accept passengers _ minutes prior to scheduled departure

35 mins

CSA will ensure FAs are ready either face to face or via ___

Flight Family Communication

FAs remain in close proximity to assigned exits, where does the AFT FA remain on the CRJ700/900?

overwing exits

What does ACT mean?

Assess

Coordinate

Together

Who makes the announcements when the door is open?

The AFT FA

Who makes the announcements when the door is closed?

The FWD FA

How many infant life vests are in the CRJ 200?

3 infant life vests

How many infant life vests are in the CRJ 700/900?

5 infant life vests

on CRJ 900, FWD FA performs demo at row _

1

ON CRJ 900, AFT FA performs demo at row ___

5

On CRJ 700, FWD FA performs demo at row ____

1

On CRJ 700, AFT FA performs demo at row ___

4

What is the maximum altitude of all AC?

41,000 ft

How many cabin exits are on the 700?

4

How many cabin exits are on the 900?

6

To ensure the decompression PA will play automatically, you have to make sure you _

cue any announcement

Anytime you talk the talk, you -

walk the walk

Im not secure until _

my galley is secure

how do you perform a crank call?

press FLT and hand up

What is a silent review? (PEACE)

Primary & secondary exits
Exit operations
Assist handles and ABPs
Commands
Evacuations and Emergency equipments

At 10,000 ft, the FD initiates a _ __ chime which signifies end of sterile flight deck

double hi

The galley service cart should not be more than rows __ and __ ft away from you

3 / 10

Advise the FD of any special passengers that may need assistance upon

arrival

Before sterile flight deck, let the FD know of any needs or necessities needed when?

before arriving to destination

If a pax needs to reboard A/C, request & verify correct __ and _-

boarding pass / flight number / dates

Any lost or found items must be given to _

CSA

What are three ways you can communicated with FA/FD?

chimes/light system
interphone system
public address (PA)

What is ATT on the interphone system?

communication with fellow FA

What is FLT on the interphone system?

communication between FA to FD

What is a PA using the interphone system?

communication to passengers

What is EMG on the interphone system?

only for emergencies

PBS600 is used on what A/C?

700-900 / 900atmosphere

Who is in charge of crew briefing?

PIC-captain

What is a LEO?

Law Enforcement Officer

LEO's must posses a fire arm ____ _ __ when traveling in uniform.

on their person

LEO's can have a concealed weapon ____ if not in uniform.

on their person or within reach

FA must be discrete when identifying LEO's by _

writing down the seat number in a napkin and handing them a water bottle

CSA responsibilities are _

to verbally notify crew of all armed pax and seat assignments
record seat assignment on pre departure report

What two CRS systems are valid for A/C

carseat & CARES system

Where can a service animal be seated?

on the floor in between pax & CANNOT sit on an exit row

When do you make the arrival announcement?

turns off the active runway (the tilt)

What is the age of a child who mandatorily needs their own seat and seatbelt?

2 yrs old

What is the signal that indicates the beginning of sterile flight deck for departing flights?

aircraft movement on the surface

what is the signal that indicates the beginning of sterile flight deck for arrival flights?

double hi chime given at 10,000 ft

What is the additional water supply for use during IROP?

ancillary kits

Where is the notice of violation card located on the AC?

crew life vest compartment

UM's are to be checked on every _ minutes

30

what is the FA going to tell the FD face to face after closing the MCD?

cabin secure for pushback