Employability Skills10

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29 Terms

1
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What is the definition of communication?
Communication is the act of sharing information or expressing ideas through various means.
2
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What are the three important parts of communication?
Transmitting, Listening, and Feedback.
3
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What does feedback in communication signify?
Feedback conveys the receiver's understanding of the message back to the sender.
4
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Why is learning English beneficial in communication?
Learning English helps in communicating with people who understand English, in addition to one's mother tongue.
5
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What are the different methods of communication mentioned?
Face-to-face, email, notices/posters, business meetings, social networks, phone calls.
6
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What is the importance of communication skills in a business environment?
Effective communication is necessary for clear interactions among stakeholders like customers, employees, and vendors.
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What is verbal communication?
Verbal communication includes sounds, words, language, and speech used in expressing emotions and ideas.
8
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What is non-verbal communication?
Non-verbal communication involves conveying messages without spoken or written words, such as through expressions, gestures, and body language.
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What constitutes effective verbal communication?
Effective verbal communication is characterized by clarity, confidence, and matching body language with verbal messages.
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What are some common barriers to effective communication?
Physical, linguistic, cultural, interpersonal, and organizational barriers.
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What is the role of feedback in the communication cycle?
Feedback is essential for reinforcing the understanding between the sender and receiver, thus completing the communication process.
12
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What is meant by sustainable development?
Sustainable development meets the needs of the present without compromising the ability of future generations to meet their own needs.
13
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List some sustainable practices to benefit the environment.
Reducing resource use, recycling, planting trees, and using eco-friendly materials.
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What are Sustainable Development Goals (SDGs)?
SDGs are a universal call to end poverty, protect the planet, and ensure prosperity for all.
15
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Why is effective time management important?
Effective time management allows for the completion of tasks on time, enhancing efficiency and productivity.
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What are the qualities of a successful entrepreneur?
Confidence, creativity, responsibility, hard work, patience, and resilience.
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How can entrepreneurs benefit society?
By creating jobs, fulfilling customer needs, and engaging in socially responsible practices.
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What is the difference between self-employment and wage employment?
Self-employment involves running one's own business, while wage employment involves working for someone else.
19
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What is the definition of active listening?

Active listening is fully concentrating, understanding, responding, and remembering what is being said during a conversation.

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What role does empathy play in communication?

Empathy helps in understanding the emotions of others, facilitating better communication and connection.

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What is the significance of body language in communication?

Body language provides non-verbal cues that can enhance or contradict the spoken words, influencing the message's reception.

22
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How can technology enhance communication?

Technology can facilitate faster and more efficient communication through various platforms like email, video conferencing, and messaging apps.

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What are some techniques for improving communication skills?

Practicing active listening, being aware of non-verbal signals, asking clarifying questions, and providing constructive feedback.

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What is intercultural communication?

Intercultural communication is the interaction between people from different cultural backgrounds, focusing on understanding and respecting cultural differences.

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What is assertive communication?

Assertive communication expresses one's thoughts and feelings openly and honestly while respecting the rights of others.

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Why is adaptability important in communication?

Adaptability allows individuals to adjust their communication style to effectively engage with different audiences or contexts.

27
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What role do listening strategies play in effective communication?

Listening strategies improve comprehension and ensure that the message is understood correctly, fostering better interactions.

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What is a communication barrier?

A communication barrier is an obstacle that prevents effective exchange of ideas or understanding between communicators.

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What is the importance of emotional intelligence in communication?

Emotional intelligence allows individuals to recognize and manage their own emotions while understanding others' emotions, leading to more effective interactions.