Key Concepts from Conflict Resolution, Erikson's Growth & Development, and Health Promotion

Vocabulary flashcards covering conflict resolution, leadership hierarchy, Erikson's stages, health-illness continuum, and health promotion concepts from the lecture notes.

Conflict resolution

Process of identifying causes of dispute and resolving issues to reach a mutually acceptable outcome.

Chain of command

Formal hierarchy for escalating issues from staff to higher management.

Lead nurse

A charge nurse who guides staff, routes conflicts up the chain, and ensures proper communication flow.

Conflict management style

Strategies used to handle conflicts, including avoiding, smoothing, compromising, collaborating, and competing.

Avoiding

A conflict style where parties withdraw or postpone resolution to avoid confrontation.

Smoothing

A conflict style that emphasizes agreement and harmony, downplaying differences.

Competing

A win-lose approach where one party’s goals prevail at the expense of the other.

Compromising

A conflict style where both sides concede some demands to reach a middle ground.

Collaborating

A conflict style where both parties work together to find a mutually beneficial solution.

Erikson (psychosocial development)

Theory with eight life-span stages, each with a developmental crisis to master.

Trust vs. mistrust

First Erikson stage (birth–18 months); success depends on consistent, reliable care.

Autonomy vs. shame and doubt

Second Erikson stage (1–3 years); independence is encouraged or doubt/shame may develop.

Initiative vs. guilt

Third Erikson stage (4–6 years); children initiate activities and gain a sense of purpose.

Industry vs. inferiority

School-age Erikson stage; mastery and recognition lead to competence.

Identity vs. role confusion

Adolescent Erikson stage; forming a stable sense of self and future roles.

Intimacy vs. isolation

Young adulthood Erikson stage; forming close, committed relationships.

Generativity vs. stagnation

Middle adulthood Erikson stage; contributing to the next generation and community.

Ego integrity vs. despair

Late adulthood Erikson stage; acceptance of life and preparation for end of life.

Health-illness continuum

Dynamic model showing health as fluctuating between wellness and illness.

Health

State of complete physical, mental, and social well-being, defined by values and beliefs.

Health beliefs and practices

Individual perspectives and behaviors that influence health status and care.

Health promotion

Behaviors aimed at increasing well-being and preventing disease.

Primary prevention

Actions to prevent disease or injury before it occurs (e.g., vaccines, safety, education).

Secondary prevention

Screenings and early disease detection to reduce severity and progression.

Tertiary prevention

Rehabilitation and interventions after disease/injury to reduce disability and restore function.

Health risk assessment

Evaluation of a patient’s risk factors to guide prevention and education efforts.

Holistic care

Care addressing physical, emotional, social, cognitive, and spiritual aspects.

Developmental milestones

Key abilities expected at specific ages, used to assess growth and development.

Risk factors for growth and development

Factors such as prenatal care, nutrition, environment, genetics, and psychosocial stress that can affect development.

Family/caregiver support

Involving family and caregivers in care planning, decision-making, and end-of-life support.

Patient education

Providing information to patients and families to enable informed health decisions and self-care.

Small-step behavior change

Introducing gradual, manageable changes to support long-term health goals.