HRM Chapter 1

Human Resource Management (HRM)

The policies, practices, and systems that influence employees:

• behavior

• attitudes

• performance

Human capital

an organization’s employees described in terms of their:

• training

• experience

• judgement

• intelligence

• relationships

• insight

The concept of HRM implies that ________ are _______ of the employer.

employees; resources

Sustainable Competitive Advantage

An organization is better than its competitors at something and can hold that advantage over a sustained period of time.

Human resources give organizations advantages because human resources:

• Are valuable

• Are rare

• Cannot be imitated

• Have no good substitutes

Supervisors:

• At a start-up, the company’s founders are the first supervisors

• Supervisors have many HR responsibilities.

  • must consider the ways that decisions and policies will affect their employees