Midterm exam chapters

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26 Terms

1
Information Technology (IT)
The combination of hardware, software, and services that people use to manage, communicate, and share information.
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2
Systems Analysis and Design
A step-by-step process for developing high-quality information systems that combine technology, people, and data.
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3
SWOT Analysis
A method for analyzing a company's strengths, weaknesses, opportunities, and threats.
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4
Business Case
The justification for a systems proposal, outlining reasons for proceeding and estimating financial impact.
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5
Functional Requirements
Statements of the services that a system must provide.
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6
Non-Functional Requirements
Statement of operational system constraints, often referred to as quality attributes.
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7
Joint Application Development (JAD)
A user-oriented technique for fact-finding and requirements engineering that involves users as active participants.
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8
Rapid Application Development (RAD)
A team-based technique that speeds up systems development, producing a functioning information system.
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9
Critical Path
The sequence of tasks that determines the minimum completion time of a project; if any task on the critical path is delayed, the whole project is delayed.
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10
Gantt Chart
A horizontal bar chart that represents a project schedule with tasks displayed along a timeline, indicating duration and progress.
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11
PERT Chart
A project management tool that uses a network diagram to display task relationships and durations.
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12
Task Dependencies
Relationships between tasks where one task's start or finish is reliant on the completion of another.
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13
Stakeholders
Anyone who is affected by the company's performance, including customers, employees, suppliers, and community members.
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14
Project Management
The process of planning, scheduling, monitoring, controlling, and reporting on the development of an information system.
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15
Risk Management
The process of identifying, analyzing, anticipating, and monitoring risks to minimize their impact on a project.
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16
Slack Time
The amount of time that a task can be delayed without affecting the project's overall completion date.
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17
Total Cost of Ownership (TCO)
The comprehensive assessment of the cost of acquiring, operating, and maintaining a system over its lifecycle.
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18
Constraints
Conditions, restrictions, or requirements that a system must satisfy in its development and implementation.
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19
Business Process Reengineering
The organization-wide effort to make improvements in the way a company functions by redesigning its processes.
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20
Legacy Systems
Older systems that are less technologically advanced than current systems, often posing challenges when integrating new technologies.
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21
Empowerment
The act of giving employees more responsibility and accountability within their roles.
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22
Scalability
The ability of a system to handle increased volume and demand in the future.
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23
Requirements Engineering
The process of defining, documenting, and maintaining requirements in the systems development life cycle.
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24
Features Creep
The gradual expansion of project requirements beyond the original goals, often leading to delays and budget overruns.
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25
Methods of Fact-Finding
Techniques used to gather information in the requirements engineering process, including interviews, surveys, and observation.
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26
Engaged Listening
A technique where the listener is fully attentive to what is said and considers nonverbal communication during an interview.
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