Module 1 Recap: Introduction to Business, Value Creation, and the Common Good

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Vocabulary flashcards based on Module 1 covering definitions of business, customer needs, JTBD, value proposition, profit, non-profit organizations, factors of production, forms of ownership, and the common-good perspective.

Last updated 6:46 PM on 9/21/26
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19 Terms

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Business

An organization that combines people, resources, ideas, and processes to provide goods or services that create value.

2
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Jobs to Be Done (JTBD) Theory

A framework for understanding customer behavior by focusing on what job or task a customer is trying to accomplish by hiring a product or service, rather than just looking at what product they want.

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Value Proposition

An explanation of the specific benefit an organization promises to deliver to its customers, connecting customer needs with a business solution: Customer Need+Business Solution+Customer Benefit=Value Proposition\text{Customer Need} + \text{Business Solution} + \text{Customer Benefit} = \text{Value Proposition}.

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Profit

The remaining financial gain after deducting expenses from revenue, calculated as Profit=RevenueExpenses\text{Profit} = \text{Revenue} - \text{Expenses}.

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Not-for-Profit Organization

An organization that exists primarily to advance a mission rather than generate profits for owners.

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Land (Factor of Production)

Natural resources used by businesses to produce goods and services.

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Labor (Factor of Production)

The human effort, knowledge, skills, and talent required to operate an organization.

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Capital (Factor of Production)

The equipment, buildings, technology, and other productive assets used by businesses.

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Entrepreneurship (Factor of Production)

The willingness and ability to recognize opportunities, organize resources, innovate, and accept risk.

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Sole Proprietorship

A business ownership structure owned and controlled by one individual, which is relatively easy to form but creates no legal separation between business and personal liabilities.

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Partnership

A business structure in which two or more people contribute skills, resources, and expertise to run a business together.

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Limited Liability Company (LLC)

A flexible business ownership structure that provides separation between certain business and personal liabilities.

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Corporation

A business structure that exists as a separate legal entity from its owners and can facilitate raising significant capital by issuing shares to investors.

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Common-Good Perspective

An evaluation approach that considers business as part of a larger system of human relationships and looks at how business activity impacts all stakeholders, including customers, employees, owners, suppliers, communities, and the environment.

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Functional Needs

Customer needs related to practical requirements or specific utility, such as requiring transportation.

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Emotional Needs

Customer needs related to feelings or psychological desires, such as wanting to feel confident.

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Social Needs

Customer needs related to interpersonal connections and identity, such as wanting to belong.

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Economic Needs

Customer needs focused on financial affordability or cost-efficiency.

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Convenience Needs

Customer needs focused on saving time or minimizing effort.