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Vocabulary flashcards based on Module 1 covering definitions of business, customer needs, JTBD, value proposition, profit, non-profit organizations, factors of production, forms of ownership, and the common-good perspective.
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Business
An organization that combines people, resources, ideas, and processes to provide goods or services that create value.
Jobs to Be Done (JTBD) Theory
A framework for understanding customer behavior by focusing on what job or task a customer is trying to accomplish by hiring a product or service, rather than just looking at what product they want.
Value Proposition
An explanation of the specific benefit an organization promises to deliver to its customers, connecting customer needs with a business solution: Customer Need+Business Solution+Customer Benefit=Value Proposition.
Profit
The remaining financial gain after deducting expenses from revenue, calculated as Profit=Revenue−Expenses.
Not-for-Profit Organization
An organization that exists primarily to advance a mission rather than generate profits for owners.
Land (Factor of Production)
Natural resources used by businesses to produce goods and services.
Labor (Factor of Production)
The human effort, knowledge, skills, and talent required to operate an organization.
Capital (Factor of Production)
The equipment, buildings, technology, and other productive assets used by businesses.
Entrepreneurship (Factor of Production)
The willingness and ability to recognize opportunities, organize resources, innovate, and accept risk.
Sole Proprietorship
A business ownership structure owned and controlled by one individual, which is relatively easy to form but creates no legal separation between business and personal liabilities.
Partnership
A business structure in which two or more people contribute skills, resources, and expertise to run a business together.
Limited Liability Company (LLC)
A flexible business ownership structure that provides separation between certain business and personal liabilities.
Corporation
A business structure that exists as a separate legal entity from its owners and can facilitate raising significant capital by issuing shares to investors.
Common-Good Perspective
An evaluation approach that considers business as part of a larger system of human relationships and looks at how business activity impacts all stakeholders, including customers, employees, owners, suppliers, communities, and the environment.
Functional Needs
Customer needs related to practical requirements or specific utility, such as requiring transportation.
Emotional Needs
Customer needs related to feelings or psychological desires, such as wanting to feel confident.
Social Needs
Customer needs related to interpersonal connections and identity, such as wanting to belong.
Economic Needs
Customer needs focused on financial affordability or cost-efficiency.
Convenience Needs
Customer needs focused on saving time or minimizing effort.