Creative problem solving HOSA

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Last updated 7:47 PM on 2/17/25
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84 Terms

1
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What is Pattern Correlation?

It's a process when you see a misspelled word but still understand the meaning of the word.

2
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What are the traits associated with the Left Brain?

Language, logic, and details.

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What are the two parts of memory?

Storage and recall.

4
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How is creativity defined?

Expression of uniqueness and the process of generating something new.

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What is a Creation?

Something original that has value.

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What does Innovation refer to?

The process of taking a creation and turning it into something that has significant value or is profitable.

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What does Original mean?

Something that is said to be new.

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What is Benchmarking in a hospital context?

One hospital compares their practices to a hospital considered to be the best.

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What is a Multi-disciplinary effort?

An organization identifies a complex problem, divides it into parts, and develops four possible solutions.

10
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Define Insight in problem-solving.

The ability to look at a complex problem and see through the maze.

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What does Camelot refer to in problem identification?

The process of comparing a real situation to an ideal situation.

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What is the Squeeze and Stretch method?

Stretch means trying to discover the scope of a problem, while Squeeze means finding its basic components.

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What does Assumption Reversal involve?

Recognizing the limitations of a solution.

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What is an Analogy?

Developing alternatives by comparing two dissimilar things.

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Define Contrast Association.

Developing dissimilarities, such as black and white.

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What is Ingenuity?

The ability to devise methods to make work easier, faster, or better.

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What is the Edison technique?

A technique that solves problems by inventing new alternatives.

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What are Direct Analogies?

Using facts or knowledge from one field to solve problems in another field.

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What does Perceptual mean in creativity?

A roadblock to creativity that prevents seeing the obvious.

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How does Music affect the brain?

It puts the analytical side of the brain to sleep and activates the intuitive side.

21
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What is the biggest barrier to creativity?

Expertitis.

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How is Innovation defined differently from Creativity?

Innovation is the process of creating something new.

23
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What is Attribute Listing?

A technique that attacks a problem by listing various characteristics and thinking of ways to improve each characteristic.

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What does the Onion model depict?

Ideas cluster around the focus of a topic.

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Where is natural creativity highest?

In the pre-school years.

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What is Experimentation in problem-solving?

Selecting among alternatives while considering interaction between variables.

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What is Force-field analysis?

Focusing on driving forces and restraining forces to effect change.

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What does Scenario writing emphasize?

Potential future outcomes.

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What is Synectics in brainstorming?

A technique that relies on analogies and metaphors.

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How is a problem recognized?

By comparing actual and expected effects and noting deviations.

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What should a presentation be like?

Brief, short, and to the point.

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What are the 8 S's of Innovation?

Strategy, Structure, System, Style, Staff, Resources, Shared values, Strategic performance.

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What is the Creative problem-solving process?

Environmental analysis, problem recognition, problem identification, making assumptions, generating alternatives, evaluation and choice, implementation.

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What are the phases in a Creative problem-solving plan?

Information phase, Ideation phase, Evaluation phase, Decision making phase, Implementation phase.

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What are Idea spurring questions?

Questions like: Two other uses? Adapt? Modify? Magnify? Substitute? Rearrange? Reverse? Combine?

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What does Creative thinking involve?

Challenging underlying assumptions and being ready to think and act differently based on critical questioning.

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What are the components of Critical Thinking?

Identifying and challenging assumptions, recognizing the importance of context, imagining and exploring alternatives, developing reflective skepticism.

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What characteristics do Creative Thinkers have?

Rejecting standardized formats, interest in related fields, multiple perspectives, trial-and-error methods, future orientation, self-confidence.

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What does Critical Thinking involve?

Recognizing underlying assumptions, scrutinizing arguments, judging ideas, comparing rationalities of justifications.

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What is Creativity?

The process of generating something new, original, and valuable.

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What is a Creation?

Something original that holds value.

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What is the term for people consistently generating creative ideas?

Creatives.

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What is considered the innovation equation?

Creativity occurring in an Innovative Organizational Context within a Supportive Societal Environment results in Innovation: C(X)IOC(X)SSE=1.

44
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How many types of creativity exist?

Two primary types: individual and group/team creativity.

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What is the Creative Problem Solving process model?

Analyzing the environment, recognizing the problem, identifying the problem, making assumptions, generating alternatives, choosing among alternatives, implementing, and controlling.

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What are primary areas in achieving an innovative organizational context?

Strategies and purposes, structure, systems and processes, leadership style, staff, resources and allocation, shared values, strategic performance.

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What are the two classifications of innovation?

Product/service and process.

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What is Hall's Competitiveness Model?

It relates "Relative Low Cost" and "Relative Differentiation".

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True or False: Never make assumptions about future factors in problem situations.

False.

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Generating alternatives is a combination of which two aspects?

Partly a rational, partly an intuitive.

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What are the two kinds of thought processes?

Divergent and convergent.

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What does divergent thinking mean?

Expanding the picture of the problem by gathering information and generating options.

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Define convergent thinking.

Narrowing down the problem and related parts of the solution.

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What is the IDEO creativity process?

Includes observation, brainstorming, rapid prototyping, refining, and implementation.

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What is involved in analyzing the environment?

Comparison against others, listening to employees and customers.

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What are some recognizing problems techniques?

Camelot.

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Name a technique for identifying problems.

Bounce it off someone else.

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What does making assumptions involve?

Assumption Reversal - listing all assumptions about the problem, then reversing them.

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How can you analyze the environment?

Hire futurists and consultants, monitor weak signals, conduct opportunity searches.

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What techniques help recognize the problem?

Checklists, inverse brainstorming, limericks, listing complaints.

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How do you identify the problem?

Consensus building, drawing pictures, fishbone diagrams, redefining problems.

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What are methods for generating alternatives?

Using analogies, analysis of past solutions, association, free association.

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What is the Focused Object Technique?

Contains elements of both free associations and forced relationships.

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What is Mind Mapping?

It suits the brain's thinking patterns better by working outward from a core idea.

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What is the Fishbone diagram?

A visual tool to develop all possible causes of a problem.

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What are the benefits of the Fishbone diagram?

Studies all parts of a problem, shows relationships between causes, starts a creative process.

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What does the Squeeze method ask?

A chain of questions for why.

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What does the Stretch method ask?

A chain of questions for what.

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What is the Why-Why diagram?

Logs causes moving from left to right to identify underlying problems.

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Why is the Why-Why diagram beneficial?

Helps explore possible causes thoroughly and leads to a more balanced analysis.

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What are some techniques for making assumptions?

Assumption reversal.

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What is meant by 'Back to the customer'?

Listing five marketing mix factors related to the problem.

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What does 'Back to the sun' mean?

Systematically reducing something to its fundamental properties.

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What is the Circle of Opportunities?

Random selection of attributes combined for generating new topics.

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What are Computer Programs used for in problem-solving?

Generating new ideas and structuring the problem-solving process.

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How do deadlines affect creativity?

They increase pressure, stimulating more right-brain activity.

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What are Direct Analogies?

Applying known examples to new systems or processes.

78
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What is the Excursion technique?

Creating fantasies based on chosen words to aid problem-solving.

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How do you establish idea sources?

Finding magazines or other resources to generate inspiration.

80
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What does it mean to Examine it with senses?

Assessing how it smells, looks, feels, etc., to gather insights.

81
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What is the FCB Grid?

A matrix used to describe management and marketing concepts across two axes.

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What does Input-Output define?

A dynamic system through its input, output, and limiting requirements.

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What is the benefit of utilizing Mind Mapping?

Better alignment with the brain's thinking patterns.

84
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What is the Napoleon Technique?

Pretending to be someone famous to analyze a problem from their perspective.