MGMT 3720 Iowa state Exam 1

What is Leadership?

The process of influencing others to achieve a common goal.

The Interactional Framework

Leader - Traits, skills, behaviors.

Follower - Needs, motivations, and actions.

Situation - Context where leadership takes place.

Managers vs. Leaders

Managers: Plan, organize, coordinate.

Leaders: Inspire, motivate, innovate.

Action-Observation-Reflection (AOR) Model

Action: Make decisions and take initiatives.

Observation: Assess outcomes and behaviors.

Reflection: Learn and adapt for future actions.

Perception in the Spiral of Experience

Attributions: Reasons individuals assign to behaviors and outcomes.

Leader Development Methods

Role Playing and case studies

Informal Coaching

Casual guidance to improve skills.

Creator's Key Challenge:

Transforming problems into opportunities.

Fastest Way to Change Culture:

Shift leadership or team norms.

Referent Power:

Influence based on respect and admiration.

Expert Power:

Influence due to knowledge and skills.

Coalition Tactics:

Building alliances for influence.

Legitimizing Tactics:

Using rules or policies to justify actions.

Rational Tactics:

Logical arguments, effective in structured settings.

Conscious Compassion (3 A's)

Awareness

Acceptance

Action

Power Dynamics:

Using referent power to influence leadership behavior.

High Power Distance Societies:

Accept hierarchical order and authority.

Utilitarianism:

Greatest good for the greatest number.

Deontological Ethics:

Duty-based decisions.

Disclosure Rule:

Would I be comfortable if this decision were publicized?

Moral Justification:

Rationalizing unethical actions for a moral purpose.

8 Mechanisms of Moral Disengagement:

1. Moral justification

2. Euphemistic labeling

3. Advantageous comparison

4. Displacement of responsibility

5. Diffusion of responsibility

6.Disregard/distortion of consequences

7. Dehumanization

8. Attribution of blame

Authentic Leadership:

Self-awareness, transparency, ethical decision-making.

Upward Ethical Leadership:

Subordinates encouraging leaders to act ethically.

OCEAN Big Five Personality Traits:

Openness

Conscientiousness

Extraversion

Agreeableness

Neuroticism

Change Catalyst:

Driving change through influence.

CLG Practicing EQ:

Applying emotional intelligence in leadership.

Fear-Based Wisdom:

Identifying wisdom that is not fear-driven.

Drama Triangle:

Victim-Villain-Hero

CLG-Willingness Questions:

Reflect on readiness and commitment in leadership roles.

Coach Seeks Out:

Ways to empower and support Creators.

Technical Competence:

Ensures task execution and team trust.

What does the Hero usualy do?

Seeks temporary relief

What does the villain usually do?

Blames self and others

What is the key challenge for the Creator in Creator-Challenger-Coach triangle?

Welcome feelings of fear rather than resist them

Phrases Victim will use in the Victim-Villain-Hero

triangle

“I can’t.” I’m tired.” “They did this to me.”

Wisdoms from the emotion of Fear in our practice of emotional intelligence

What needs to become known?

What needs to be faced?

What do I need to wake up to?